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Customer Satisfaction
Sms integration

Top Rated Customer Satisfaction Software with Sms integration - Page 4

Last updated: July 2026

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92 software options

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Sponsored

Sprinklr

4.3

(91)

5

43

4

34

3

11

2

1

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Social media management, analytics & strategy planning.

Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

Read more about Sprinklr

Users also considered

pulseM

4.5

(63)

5

45

4

14

3

0

2

1

1

3

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Reputation management tool for home service businesses.

pulseM offers home service companies a powerful platform to automate review generation, enhance their online reputation, and elevate the overall customer experience.

Read more about pulseM

Users also considered

Vivantio

4.3

(178)

5

83

4

68

3

24

2

3

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Flexible Software. Focused Service.

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Read more about Vivantio

Users also considered

Weave

4.3

(672)

5

417

4

153

3

47

2

20

1

35

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

Read more about Weave

Users also considered

Genesys Cloud CX

4.3

(265)

5

135

4

97

3

23

2

5

1

5

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled experience orchestration platform

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

Read more about Genesys Cloud CX

Users also considered

Podium

4.3

(525)

5

326

4

112

3

27

2

14

1

46

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled lead management and conversion platform

Give every customer a 5-star experience and create lifetime loyalty with Podium. Manage all your messaging, payments, text marketing, phone calls, and third-party apps in one account, so you always have the context at your fingertips.

Read more about Podium

Users also considered

NiCE CXone

4.2

(581)

5

272

4

206

3

70

2

19

1

14

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based contact center software

Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.

Read more about NiCE CXone

Users also considered

Skeepers Feedback Management

(0)

Understand and improve your customer experience

Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

Read more about Skeepers Feedback Management

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

Read more about EngagePackage

Users also considered

Reviewly.ai

(0)

Get more Google reviews with AI

Reviewly.ai is an AI Assisted Google Review and Business Response platform that helps local business owners generate more reviews online using our rapid reviews process.

Read more about Reviewly.ai

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

Read more about Akio.CX

Users also considered

RapidNPS

(0)

Real-time customer satisfaction tracking tool

RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

Read more about RapidNPS

Users also considered

Reeview

(0)

Review and reputation management software

Reeview is a reputation management software that helps businesses generate reviews from customers using unique behaviour psychology elements.

Read more about Reeview

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

Read more about Press'nXPress

Users also considered

Grace Hill Surveys

(0)

Comprehensive Survey Tools and Trusted Industry Benchmarks

Gathering accurate data for your properties can be challenging. You can trust our experts for comprehensive survey tools and data analysis, with trusted industry benchmarks proven to increase property performance and NOI for multifamily and commercial real estate.

Read more about Grace Hill Surveys

Users also considered

Intunix

(0)

AI-driven customer feedback & experience platform

Intunix XM is an experience management platform that collects customer feedback through forms, surveys, and AI-led calls. The software includes AI-powered analytics to surface insights, automated workflows to route feedback into cases, and journey mapping capabilities. It offers integrations with Shopify, WordPress, and other platforms through a web SDK and API.

Read more about Intunix

Users also considered

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