getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Satisfaction Software with Free trial - Page 4

Last updated: May 2026

2 filters applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

161 software options

ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

learn more
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

Read more about ServiceGuru Kiosk

Users also considered
Surveyol logo

Online survey and questionnaire creation software

learn more
SurveyOL is an affordable online survey software designed for small businesses and teams. The software includes predefined templates like event feedback, employee satisfaction, and more. SurveyOL now comes with ChatGPT integration to help you create professional surveys effortlessly.

Read more about Surveyol

Users also considered
Wiremo logo

Wiremo: Grow Your Brand with AI-Powered Review Management.

learn more
Automatically collect and beautifully display customer reviews in a rotating carousel on your website with Wiremo. Easy to use with Shopify, Squarespace, and WordPress, Wiremo uses AI to analyze review sentiment, collect and display positive reviews and start support conversations with customers.

Read more about Wiremo

Users also considered
Blue Zone logo

Cloud-based reputation and review management software

learn more
Blue Zone is a reputation management software that helps businesses handle processes related to customer feedback collection, social media marketing, multi-channel listings management, and more. Staff members can conduct sentiment analysis to compile and identify positive or negative reviews.

Read more about Blue Zone

Users also considered
SatisMeter logo

Customer Feedback Tool | NPS | CSAT | PMF

learn more
SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

Read more about SatisMeter

Users also considered
elevio logo

Self-service support & customer education platform

learn more
Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

Read more about elevio

Users also considered
QuickTapSurvey logo

In-person Surveys, Mobile Forms & Kiosks (Works Offline)

learn more
QuickTapSurvey is the only all-in-one survey platform that lets you capture data anywhere, even offline.

Read more about QuickTapSurvey

Users also considered
EvaluAgent logo

Quality assurance solution for customer service and sales

learn more
EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

Read more about EvaluAgent

Users also considered
Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

learn more
Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

Read more about Ochatbot

Users also considered
Groove logo

Cloud-based helpdesk solution for small businesses

learn more
Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

Read more about Groove

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
GetFeedback logo

Send better surveys. Collect better feedback.

learn more
GetFeedback is easy-to-use online survey software designed to improve response rates.

Read more about GetFeedback

Users also considered
Stames logo

Cloud-based customer service & team communication S

learn more
Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

Read more about Stames

Users also considered
Helprace logo

All-in-one customer service solution

learn more
Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

Read more about Helprace

Users also considered
AppFollow logo

Understand and elevate your app’s reputation.

learn more
AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

Read more about AppFollow

Users also considered
Calton logo

Reputation and local listings management

learn more
Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

Read more about Calton

Users also considered
Surveyed logo

Review management and market research software

learn more
Surveyed is an AI-based video survey software that allows businesses to create surveys with video and text responses to gain valuable feedback from customers. It utilizes AI to analyze responses and generate insights on customer preferences to improve products and services. The software provides pre-made templates and a dashboard to view results.

Read more about Surveyed

Users also considered
TurnFriendly logo

The tool for complaint managers

learn more
TurnFriendly is a web-based platform, especially for the handling of complex complaints.

Read more about TurnFriendly

Users also considered
licili logo

AI-powered text analysis tool for customer feedback

learn more
licili is an AI-powered text analysis tool that maximizes the value of customer feedback. It features advanced analyses like topic, driver, context, sentiment, and relevance to deeply understand customer preferences. With an intuitive interface and seamless integrations, Licili is essential for enhancing customer satisfaction, solidifying market presence, and fostering product innovation.

Read more about licili

Users also considered
SightMill logo

Net Promoter Score (NPS) survey platform

learn more
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

Read more about SightMill

Users also considered
Promoter Ninja logo

Send Net Promoter Score (NPS) surveys to customers

learn more
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

Read more about Promoter Ninja

Users also considered
Netigate logo

Manage and analyse feedback from customers and employees

learn more
Measure and improve customer satisfaction with smart surveys and AI-powered analytics. Take data-driven action to retain more customers.

Read more about Netigate

Users also considered
Guest Suite logo

Online visibility and reviews management platform

learn more
Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

Read more about Guest Suite

Users also considered
UseResponse logo

All-in-one Customer Support and Feedback Suite

learn more
Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

Read more about UseResponse

Users also considered
Reva logo

Review management for vacation rentals and hotels.

learn more
Reva is a cloud-based customer satisfaction solution that helps small to large vacation rentals, hotels, and other hospitality businesses track and manage guest reviews on a centralized interface. The platform aggregates reviews across multiple channels and helps identify operational improvements for traffic, bookings, and revenue. Additionally, Reva provides a variety of features including artificial intelligence (AI), brand reputation management, reporting, feedback analysis, and more.

Read more about Reva

Users also considered