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Social CRM Tools
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Social CRM Tools Software with Live Chat (2026) - Page 2

Last updated: April 2026

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Features

Social Media Integration(34)

Reporting/Analytics(37)

Contact Management(34)

Live Chat

API(36)

Integrated with

Meta for Business(14)

WordPress(16)

Instagram(13)

Dropbox Business(11)

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Linux(10)

Web-based(40)

iPhone(26)

Windows(18)

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Non Profit(25)

Large Enterprises(34)

Public Administrations(22)

Freelancers(32)

Mid Size Business(36)

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NABD System

4.6

(38)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel Customer support & Help Desk software-FREE PLAN

Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients.

Read more about NABD System

Users also considered

Spoki

4.4

(45)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Helps businesses to communicate with clients via WhatsApp

Spoki is a marketing automation platform that allows businesses to leverage the Whatsapp channel to optimize its business operations
This software gives the possbility to create, automate and analyse the entire sales funnel on Whatsapp, ensuring high opening rates, conversions and consequently sales

Read more about Spoki

Users also considered

Simla.com

4.7

(32)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CRM platform to boost your eCommerce sales

Simla.com is a CRM platform designed to boost eCommerce sales, improve customer service, send newsletters, and configure chatbots

Read more about Simla.com

Users also considered

Locobuzz

4.3

(44)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Digital customer experience management

Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

Read more about Locobuzz

Users also considered

Oracle CRM On Demand

4.4

(31)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Industry-specific on-demand CRM solution

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers.

Read more about Oracle CRM On Demand

Users also considered

charles

4.4

(21)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Read more about charles

Users also considered

Simplify360

4.4

(15)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

Read more about Simplify360

Users also considered

easiware

4.6

(12)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

No more claims, only conversations

easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered

Umnico

4.7

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel communication platform

Omnichannel messaging platform to raise sales & improve customer support effectivity.

Read more about Umnico

Users also considered

Stames

4.8

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

Read more about Stames

Users also considered

Gallabox

4.5

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

A single, collaborative customer communication tool

Gallabox empowers businesses to convert customer conversations into actions by employing WhatsApp Chatbots

Read more about Gallabox

Users also considered

Hibot

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversational AI platform

Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

Read more about Hibot

Users also considered

Experia

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement platform

Customer engagement platform leveraging digital and social networks to enhance they way businesses interact with their audiences.

Read more about Experia

Users also considered

KaraboAI

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Enhancing Business Operations with AI Powered Chatbots

KaraboAI provides AI-powered chatbots designed to streamline and enhance business operations. These intelligent chatbots, tailored for live support and website integration, improve productivity by automating customer interactions and facilitating seamless transactions.

Read more about KaraboAI

Users also considered

SeoToaster CRM

(0)

Cloud CRM & sales automation software

SeoToaster CRM is a cloud CRM & sales automation software which enables enterprises to launch campaigns, get insights into prospects and customers, and manage & market to leads with email tracking and leads nurturing automation, social marketing tools, a landing page builder, and more

Read more about SeoToaster CRM

Users also considered

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Read more about Haber Chat

Users also considered

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