Acobot Pricing, Features, Reviews & Comparison of Alternatives

Acobot

Self-learning conversational AI for lead nurture on websites

4.9/5 (30 reviews)

Acobot overview

What is Acobot?

With Acobot, you can reach more customers by offering live chat services 24 hours a day, without breaking your bank. You can convert more visitors into customers by giving instant and direct answers to their questions, before they leave. By integrating Acobot with your CRM or help desk system, you can delight your customers by reducing the wait times. And the support cost will be cut down because Acobot can help you reduce the number of phone calls and emails.
acobot.ai

Pricing

Starting from
$29/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 7 other markets, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
How a Smart Robot Turns Visitors into Buying Customers

Acobot reviews

Excellent
27

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.9
  4.8
  4.9
  4.9
Padyala Parthasaradhy

My Aco Bot experiance

Used daily for free trial
Reviewed 2019-07-25
Review Source: Capterra

It is ok but has a got a long way to go and needs to improve quite a bit.

Pros
It does some fundamental job of greting a person and introducing itself

Cons
It can easily do a lot of other things which can be built but I find it absent It can talk about the company or Website It can be fed about the latest news so that people won;t fel it is just a bot out there It needs to know a lot of basic information which is missing right now

Response from Acobot


Thank you for the comments and suggestions! Acobot is a goal oriented chatbot, designed for sales boosting or lead generation. For the most use case, the news might not be proper. Still we recognize news and other services might be helpful to some websites like yours. We'll make improvement by allowing customers to customize services and topics for their unique needs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cecelia Sadek

Excellent Chatbot/Virtual Assistant

Used daily for 6-12 months
Reviewed 2020-06-23
Review Source: Capterra

Acobot have been amazing. Their customer support is excellent. The product is incredibly built and the console easy to use. We won't look anywhere else because this product is the best on the market for both sales leads and customer support on websites and for eCommerce. Genius work by the founders!!

Pros
Easy to use, excellent product, easy to integrate into websites or use with Shopify. We have tried quite a few and this is our preferred software. It is brilliant. My clients love it and we use it, gaining a lot of leads and new business.

Cons
Customer service was excellent when we found a few things we needed to understand with the AI scripts. Overall nothing that was a disadvantage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Parna Saha

Acobot Review

Used occasionally for free trial
Reviewed 2019-05-29
Review Source: Capterra

It was good and helpful.

Pros
Acobot is a really good software to try in your website. It helps the visitors of your site get directed towards what they are seeking hence it gives them a good experience. It's easy to use and the features are also good.

Cons
I did not find many cons however with more R&D may be the product could be made more interesting.

Response from Acobot


Thank you for the suggestions. We'll work hard to make Acobot not only valuable but also interesting!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Alex Diaz

Great Tool

Used daily for less than 6 months
Reviewed 2019-05-10
Review Source: Capterra

Overall we have 24 sales individuals that drive sales to our company. We are extremely happy to have found this tool. Our customers are asking us the name of the tool because they would like to implement the same system.

Pros
We like how we as a company can add the responses from the questions our clients could ask. Also the AI engine learns from the website content and that save us a lot of time. It will immediately engage customers and ask for specific information that otherwise they will not give us. Specially if the request are after hours.

Cons
Would love to have control of when the voice gets activated.

Response from Acobot


Thank you for the comments and suggestions. We're sure to improve the voice feature and give customers more control on when and where to trigger the voice. Will keep you posted when we have made any progress with the feature. Thank you again!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Terry Lucas

Outstanding system with brilliant customer service

Used daily for 6-12 months
Reviewed 2018-11-01
Review Source: Capterra

Our enquiries are now responded to in real time at any time. As we changed our system or our website Acobot changed with us. We seemed to help new users better than previously.

Pros
The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.

Cons
The option to add additional languges, however, I understand these are already under development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Acobot pricing

Starting from
$29/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

A 15 day free trial is available, after which price plans are as follows:

Acobot FREE (250 users/month + 25 web pages): $0

Acobot SMALL (500 users/month + 50 web pages): $29/month

Acobot MEDIUM (1500 users/month + 150 web pages): $49/month

Acobot LARGE (3000 users/month + 300 web pages): $99/month

Acobot features

API
Chat

Activity Dashboard (113 other apps)
Alerts / Escalation (74 other apps)
Automatic Notifications (105 other apps)
CRM Integration (88 other apps)
Customizable Branding (121 other apps)
Email Integration (102 other apps)
Instant Messaging (102 other apps)
Knowledge Base Management (104 other apps)
Monitoring (107 other apps)
Multi-Channel Communication (109 other apps)
Multi-Language (74 other apps)
Real Time Monitoring (75 other apps)
Reporting & Statistics (128 other apps)
Social Media Integration (88 other apps)
Support Ticket Management (78 other apps)
Surveys & Feedback (88 other apps)
Third Party Integration (146 other apps)
Workflow Management (82 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Acobot

Key features of Acobot

  • 2-minute installation
  • No changes to web page layout
  • No AI or programming skills required
  • Zero configuration. No coding required
  • Giving accurate answers to any questions
  • Full feature free plan that never expires
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Benefits

Instant answers. Better experience. More customers. Lower cost.