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Amazon WorkSpaces
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Desktop-as-a-Service (DaaS) software
Table of Contents
Amazon WorkSpaces - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Amazon WorkSpaces overview
What is Amazon WorkSpaces?
Amazon WorkSpaces is a Desktop-as-a-Service (DaaS) software that helps businesses facilitate remote working through cloud-hosted desktop virtualization. It enables administrators to maintain a secure user platform through multi-factor authentication, single sign-on (SSO), custom permission levels, and IP address-based access control features.
Amazon WorkSpaces allows businesses to categorize resources by adding tags across work spaces, imported images, IP access control groups, bundles, and directories. The WorkSpace Application Manager (WAM) lets users add and track usage of external applications on virtual desktops. Supervisors can also utilize the CloudWatch module to set up threshold-specific alarms and analyze performance across several work spaces.
Amazon WorkSpaces comes with an API, which allows businesses to integrate the solution with multiple third-party systems. It alsoenables users to maintain virtual desktop infrastructure in compliance with HIPAA data protection and PCI DSS payment processing regulations.
Starting price
Alternatives
with better value for money
Amazon WorkSpaces’s user interface
Amazon WorkSpaces pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about Amazon WorkSpaces?
Extremely poor.- continual intermittently desktop display issues- very poor audio when attending teams meetings (need to email meeting invite to my local account and attend meetings as an "external" party which confuses people)- No file transfer from remote desktop to local- Linux client and Web Clients give authentication failure, need to use MacOS or Windows only despite the websites claims (misleading information)- Support don't address issues even when calls have been logged for months, and end user is not able to contact support directly (non-existant support)
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Who uses Amazon WorkSpaces?
Based on 32 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Amazon WorkSpaces's key features
Most critical features, based on insights from Amazon WorkSpaces users:
All Amazon WorkSpaces features
Features rating:
Amazon WorkSpaces alternatives
Amazon WorkSpaces
Starting from
Free
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Microsoft Teams
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Amazon WorkSpaces pricing
Value for money rating:
Starting from
Free
User opinions about Amazon WorkSpaces price and value
Value for money rating:
To see what individual users think of Amazon WorkSpaces's price and value, check out the review snippets below.
Mbonjo R.
Network Engineer
Mohammad S.
Senior Software Engineer
Amazon WorkSpaces integrations (9)
Top integrations
Amazon WorkSpaces support options
Typical customers
Platforms supported
Support options
Training options
Amazon WorkSpaces FAQs
Amazon WorkSpaces has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Amazon WorkSpaces support?
Amazon WorkSpaces supports the following languages:
English
Q. Does Amazon WorkSpaces support mobile devices?
Amazon WorkSpaces supports the following devices:
Android, iPad, iPhone
Q. Does Amazon WorkSpaces offer an API?
Yes, Amazon WorkSpaces has an API available for use.
Q. What level of support does Amazon WorkSpaces offer?
Amazon WorkSpaces offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base