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Azuba CCM Platform
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Turn fragmented communications into meaningful conversations
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Azuba CCM Platform - 2026 Pricing, Features, Reviews & Alternatives


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Azuba CCM Platform overview
What is Azuba CCM Platform?
Azuba's Customer Communication Management (CCM) Platform is a communication hub designed to make talking to customers easier and more organized for a variety of businesses and industries. Azuba's powerful Platform puts all your communication methods – like letters, emails, text and app messages – in one place. Now teams can easily send personalized messages in over 80 languages, and customers receive information in a way that feels personal to them. Azuba is on a mission to cut through the complexity of communication so everyone can stay informed and connected.
Key Features
• Centralized Communication - Consolidates all channels for seamless interactions.
• Simplified Operations - Automates tasks and centralizes communication data for efficient workflows.
• Enhanced Customer Engagement - Offers interactive tools and templates for personalized experiences.
• Streamlined Document Creation - User-friendly templates for easy document editing and multichannel publishing.
• Brand Consistency - Ensures unified messaging with brand-specific templates.
• Multi-Language Support - Engages customers in over 80 languages across email, SMS, fax, web, and mobile.
Azuba's CCM Platform is trusted by the biggest names in healthcare, including:
• Health Care Service Corporations
• Change Healthcare
• United Healthcare
• Carelon Health Services
The Azuba Platform is also widely used by state governments, financial institutions, and healthcare payer organizations.
Benefits
Build loyal customer relationships by centralizing interactions. Azuba CCM helps build strong, lasting connections with customers.
Unified communications are simplified and will enhance communication across all channels, ensuring customer satisfaction and business success.
With Azuba CCM Enterprise & Express Document Platforms, you'll have a diverse Platform of offerings that cater to different organizational needs.
Azuba CCM Platform Products
Azuba CCM Enterprise & Express are for large enterprises and medium size companies, providing Batch, Interactive, and OnDemand communication solutions. CCM Batch, Interactive, OnDemand options are tailored document generation for various communication needs. In addition:
• Azuba CCM Author is for creating and maintaing document templates and paragraphs in the language of the recipient; and
• Azuba Developer includes tools for extending platform capabilities.
Embrace Azuba's Customer Communication Management Platform to eliminate fragmented communications and turn them into meaningful conversations. Book a demo today to explore how Azuba CCM can revolutionize your customer communication strategy, safeguard your business reputation, and build long-lasting customer relationships.
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Azuba CCM Platform reviews
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- Likelihood to recommend9.67/10
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Azuba CCM Platform pricing
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Azuba CCM Platform support options
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Azuba CCM Platform FAQs
Azuba CCM Platform has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
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Q. Who are the typical users of Azuba CCM Platform?
Azuba CCM Platform has the following typical customers:
Large Enterprises
Q. What languages does Azuba CCM Platform support?
Azuba CCM Platform supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Azuba CCM Platform offer an API?
Yes, Azuba CCM Platform has an API available for use.
Q. What level of support does Azuba CCM Platform offer?
Azuba CCM Platform offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support



