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Bazaarvoice

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Customer Reviews Solution

(3)

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Bazaarvoice Pricing

Pricing overview

Value for money rating

3.4

/5

31

Price starts from

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Free plan
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Free trial

Pricing details

Contact Bazaarvoice for pricing details.

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Reviewers who mentioned pricing said:

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Maricela G.

Warehousing, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Way to Connect with Customers

Reviewed 5 years ago
Pros

It's really easy to navigate the site, you can see reviews, as well as answer customer questions to help generate a sale.

Cons

It's a bit pricy but in my opinion, worth the price.

DS
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Darwin S.

Electrical/Electronic Manufacturing, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good customer success and support is the key to review management programme

Reviewed 10 months ago
Pros

The customer support and customer success are the top notch. They also continuously improve their systems for better user experience.

Cons

The price :( Other than that, I'm pretty happy with the service.

PC
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Peter C.

Consumer Goods, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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EPIC Failure - terrible service - Find an alternative - I wish we did!!

Reviewed 3 years ago

Horrible. Beyond disappointed and would describe our experience as a awful experiment that cost time and money and was a TOTAL WASTE!

Pros

NONE - I honestly, cannot say a single good thing about it. Our experience was so negative that I can not find one positive thing to say and I'm the worlds most optimistic person ever! And I don't have a single good thing I can say about them. NONE!!

Cons

Service, service, service. Terrible service. Worst I've experienced. You're better off just burning your money. At least it will keep you warm for a few minutes!

AR
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Verified reviewer

Education Management, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Expensive but adequate online review platform.

Reviewed 6 years ago
Pros

It did an efficient job of gathering our product reviews.

Cons

Expensive; not many remarketing tools available when we used it.

AR
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Verified reviewer

Consumer Goods, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Necessary but costly

Reviewed 3 years ago

We have been able to get feedback on our products, generate reviews, and directly address consumer questions.

Pros

We are able to see reviews from multiple retailers, in one place, and we can directly reply to the reviews or questions.

Cons

Quite expensive and there seems to be a bit of a monopoly, as Walmart and Best Buy pretty much require brands to use it.

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Sergey P.

Internet, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use

Reviewed 4 years ago
Pros

Very easy to use -- it gives a very easy to read interface

Cons

Expensive and system loads slowly once month