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Callbell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat tool for streamlining team communication
Table of Contents
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Callbell - 2026 Pricing, Features, Reviews & Alternatives
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Callbell overview
What is Callbell?
Callbell is a web-based live chat solution designed to help businesses manage team collaboration via multiple communication channels, such as Facebook Messenger, Instagram, Telegram, and WhatsApp. Users can create custom chat widgets according to individual requirements and add them to their existing websites.
Key features of Callbell include canned responses, proactive chat, autoresponders, customizable branding, reporting, transcripts, and chat history. Teams can specify characteristics of chat widgets, define integration channels, and copy/paste the generated script into a new tag within Google Tag Manager accounts or at the head section of websites. With chat widgets, organizations can directly communicate with clients and streamline customer support.
Callbell enables staff members to chat with clients from a desired channel of communication and continue conversations with customers even after leaving the website. The chat management module lets users sort chats by the last message received from a customer and conversations that have not yet been assigned to a staff member, ensuring prioritization as well as a prompt response to customers. Callbell helps businesses create message templates and add variables to them in order to facilitate personalized client communication.
Starting price
per month
Alternatives
with better value for money
Callbell’s user interface
Callbell reviews
Overall rating
4.1
/5
7
Positive reviews
86
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.29/10
5
4
3
2
1
3
3
0
1
0
Callbell's key features
Most critical features, based on insights from Callbell users:
All Callbell features
Features rating:
Callbell alternatives
Callbell
Starting from
12
Per month
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Starting from
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Per month
Pipedrive
Starting from
19
Per month
Callbell pricing
Value for money rating:
Starting from
12
Per month
Per Feature
User opinions about Callbell price and value
Value for money rating:
Callbell integrations (4)
Top integrations
Callbell support options
Typical customers
Platforms supported
Support options
Training options
Callbell FAQs
Callbell has the following pricing plans:
Starting from: €12.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Callbell?
Callbell has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Callbell support?
Callbell supports the following languages:
Italian, English, French, Spanish, Portuguese
Q. Does Callbell support mobile devices?
Callbell supports the following devices:
Android, iPad, iPhone
Q. Does Callbell offer an API?
No, Callbell does not have an API available.
Q. What other apps does Callbell integrate with?
Callbell integrates with the following applications:
Telegram, Meta for Business, Instagram
Q. What level of support does Callbell offer?
Callbell offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat