App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Chatra
5
347
4
90
3
13
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel messaging built for businesses, big and small
Table of Contents
Is this product right for your business?
Find out with a
Chatra - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Chatra overview
Based on 452 verified user reviews
What is Chatra?
Reviews for Chatra come from a wide variety of industries, including retail (11% of reviewers), computer software (7%), and internet (7%). The most frequent use case for Chatra cited by reviewers is live chat (100% of reviewers).
What do users say about Chatra pricing?
Most users consider Chatra’s free plan valuable, as it includes core features for small businesses and start-ups. Reviewers appreciate the flexible pricing and significant return on investment, but some reviewers feel upgrades and premium features are expensive.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Chat Functionality
Response and Reply
Customer Support
Pricing
Features
Chatra’s user interface
Chatra review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about Chatra?
Users report Chatra makes it easy to engage with website visitors in real time, manage multiple chats, and provide quick customer support, which helps increase sales and build trust. They like the clean interface, simple setup, and the ability to use it across devices, including mobile and desktop apps, making it convenient to stay connected on the go.
They appreciate the free plan for small businesses, though some find advanced features locked behind paid tiers and note costs rise with more agents. Some mention occasional bugs, mobile app limitations, and delays with email notifications, but overall find it reliable and helpful.
Select to learn more
Who uses Chatra?
Based on 452 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Chatra's key features
Most critical features, based on insights from Chatra users:
All Chatra features
Features rating:
Chatra alternatives
Chatra
Starting from
21
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Slack
Starting from
8.75
/user
Per month
Zendesk Suite
Starting from
55
/user
Per month
Chatra pricing
Pricing plans
Pricing details:
User opinions about Chatra price and value
Value for money rating:
Of 113 reviews that provide robust commentary on Chatra's price and value, mention it in a positive light.
Most users consider Chatra’s value for money to be strong, highlighting the availability of a free plan with enough features for small businesses and startups to provide customer support and test the platform before committing to a paid plan. Most reviewers indicate that the free version includes essential functionalities, allowing users to benefit significantly without immediate costs, and appreciate the option to scale up as their business grows. Most users say the paid plans offer advanced features such as customer insights, automatic triggers, and increased engagement tools, which they find beneficial as their needs expand. Most reviewers appreciate that the free trial includes full functionality, enabling them to evaluate the product thoroughly. Some users report that Chatra’s pricing is attractive compared to competitors and fits well within their budget, especially for growing businesses.
Some users say the free version is limited, allowing only one user at a time and lacking integrations, file sharing, and certain key features like live-typing view and saved replies. Some reviewers feel that the cost of upgrading to paid plans is high, especially for small operations or those with limited budgets, and mention that some important features are locked behind paywalls. Some users report dissatisfaction with the price per agent and find the subscription expensive or not cost-effective compared to alternatives.
, and
Chatra integrations (4)
Integrations rated by users
We looked at 452 user reviews to identify which products are mentioned as Chatra integrations and how users feel about them.
Integration rating: 5.0 (1)
“I love having access all the time”
“having all our documents in one place is important”
Rachel O.
Bookkeeper
Other top integrations
Chatra customer support
What do users say about Chatra customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Chatra customer support.
The majority of users highlight Chatra's customer support as responsive, fast, and consistently helpful across different time zones.
Widespread user sentiment praises the support team's professionalism, friendliness, and willingness to assist with any queries.
A significant portion of users appreciate the ease of contacting support and receiving prompt, effective solutions to their issues.
Broad user base notes that Chatra's support enhances their overall customer service experience and boosts client trust.
Support options
Training options
To see what individual users say about Chatra's customer support, check out the review snippets below.
“thanks to chatra, i have managed to convert several customers.”
Raoul N.
CEO
“It is free and simple to use and I have found it has helped my customer service rating improve from 4.5 to 4.9/5.0.”
Michelle A.
Seamstress
Chatra FAQs
Chatra has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Chatra used for?
Your live chat and chatbot solution to drive conversations and turn web visitors into customers. Create efficient communication, increase engagement, drive more leads and deliver an amazing customer experience. Chatra will soon be merging with Sendinblue. Additional Chatra reviews found there.
Q. Does Chatra support mobile devices?
Chatra supports the following devices:
Android, iPhone, iPad
Q. What level of support does Chatra offer?
Chatra offers the following support options:
Chat
