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Chatra
Multichannel messaging built for businesses, big and small
(1)
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Chatra Pricing, Features, Reviews and Alternatives
Chatra FAQs
Chatra has the following pricing plans:
Starting from: $21.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Chatra?
Chatra has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Small Business
Q. What languages does Chatra support?
Chatra supports the following languages:
English, French, German, Italian, Portuguese, Spanish, Chinese (Simplified), Dutch, Japanese, Korean, Russian
Q. Does Chatra support mobile devices?
Chatra supports the following devices:
Android, iPad, iPhone
Q. Does Chatra offer an API?
No, Chatra does not have an API available.
Q. What level of support does Chatra offer?
Chatra offers the following support options:
Chat
Chatra product overview
Key benefits of using Chatra
Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs.
See who's on your website
Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message.
Boost sales
Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value.
Use chatbots to do routine work for you
Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.
Get mobile apps and chat anywhere
Don’t miss a conversation when you are away from your desk. Chatra mobile apps allow you to communicate on the go.
Typical customers
Platforms supported
Support options
Training options
Not sure about Chatra? Compare it with a popular alternative
Starting from
21
/user
Per month
Starting from
14.99
/user
Per month
Chatra pricing information
Chatra features
Functionality
4.5
/5
454
Total features
8
1 categories
Most valued features by users
Functionality contenders
Chatra users reviews
Overall Rating
4.7
/5
454
Positive reviews
97
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.05/10
349
90
13
1
1
Eduardo Jorge E.
Ceo
Overall rating contenders
Reema D.
Associate Director
Education Management, 11-50 employees
Review source
Transcript
Larema: Hi, my name's Larema. I'm an associate director at Camp. I would give Chatra a five out of five....
Larry C.
CEO
Entertainment, 1-10 employees
Review source
Transcript
Larry: My name is Larry, and I'm the owner of my company. I'll give Chatra a five star review. For more...
Daniel P.
Airlines/Aviation, 1-10 employees
Used monthly for 1-2 years
Review source
Share this review:
Again, can't say enough good things. To have a very good working system on my website that doesn't cost me enough to put me out of the market is huge! Thank you Chatra for allowing the small business to use your services. I hope to be using the serivce daily and at that time I will have the need to have the paid sub. I really like how chatra has allowed me to grow my business.
I love that even with a small business Chatra allows me to have a free subscription. I know once I'm large enough my loyalty to them will allow me to have a paid subscription.
I honestly don't have much to dislike about Chatra. Since I've started using them they have always helped me with my free subscription as if I had a large business. I will always remember the help I had while I was sitll growing my small business.
Francisco M.
Used daily for 1-2 years
Review source
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If you´re a startup or small company looking to provide a great customer service without wanting to pay ridiculous fees like Intercom, this is the way to go.
Plenty of functionalities at a very good value. Probably the best value in the market. It has enough intelligence for our customer service to be world class
Maybe not having as many integrations and services like Intercom would have but I guess the price difference very well makes up for it
Thank you, Francisco!
Pratim S.
Internet, 1-10 employees
Used daily for 1-2 years
Review source
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Best alternative tool when you are not able to attend them It's a technology helps communicate with the customers and get some basic questions answered for them
Machine learning needs to be developed to understand some customised or surprise questions from customers
Thanks for the review, Pratim! We'll think about implementing some kind of AI in Chatra.
Jahanzeb H.
Consumer Electronics, 1,001-5,000 employees
Used daily for 6-12 months
Review source
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Overall it is a nice to to chat with your website visitors and to track their presence.
It has has a free version and also it offers 10 days free trials for paid versions. Paid version are also very economical. You can chat with your website visitors with this tool. Also the best thing about it is that it connects you with customers through your email and facebook as well.
They need to improve on their customer support responsiveness and also they could ad some more feature to their free version as well.
Ashly E.
Computer Software, 11-50 employees
Used daily for less than 6 months
Review source
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We have sussessufly managed to overcome our customer issues by live char using Chatra.
Chatra is a great tool to increase the chance of converting a user into paid one. We are using Chatra on one of our products and we are really happy with, Chatra helps to chat with our customers easily and know their issues and concerns. A live chat with the customers is made through Chatra
The main issue is that they don't have an app for the admins or the support agents, all are done on the web side only.
Thanks for the review, Ashly! We have desktop and mobile apps, you can get them here: https://chatra.io/apps/
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