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Dezide
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Interactive Troubleshooting Guides
Table of Contents
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Dezide - 2026 Pricing, Features, Reviews & Alternatives
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Dezide overview
What is Dezide?
Dezide is a platform for creating interactive troubleshooting guides that help you understand common recurring faults and the right way to start troubleshooting.
Distribute knowledge to a greater audience, internationally.
Improve management of information and make it better accessible in the field.
Keep the knowledge base updated with feedback and contributions from the field.
Train the junior engineers to a higher standard without excessive training cost.
Key benefits of using Dezide
Build and maintain a taxonomy for classifying, categorizing and organizing items in the knowledge base to make sure technicians in the field can easily find the right knowledge at the right time.
Publish guides once and the platform automatically makes the guide available online, offline and for API integrations. Dezide puts the power of your problem resolution experts in the palm of your technicians anywhere in the world.
Learn from operational experience using the Guide Optimizer. Collective experience of all users is analyzed and guides are automatically updated using machine learning.
Feedback provided at any time during troubleshooting enables users to comment on the content or request missing troubleshooting steps. This makes sure, that the knowledge base is continuously updated and improved.
Turn the combination of our software platform and your expert troubleshooting knowledge into a product that you can sell to your dealers and customers to make a profit.
Starting price
Alternatives
with better value for money
Dezide’s user interface
Dezide reviews
Overall rating
4.2
/5
5
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.33/10
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Dezide's features
Features rating:
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Dezide
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Dezide pricing
Value for money rating:
Starting from
49
Per Feature
User opinions about Dezide price and value
Value for money rating:
Dezide integrations (1)
Top integrations
Dezide support options
Typical customers
Platforms supported
Support options
Dezide FAQs
Dezide has the following pricing plans:
Starting from: €49.00
These products have better value for money
Q. Who are the typical users of Dezide?
Dezide has the following typical customers:
Large Enterprises, Mid Size Business
Q. Does Dezide support mobile devices?
Dezide supports the following devices:
iPad, iPhone
Q. Does Dezide offer an API?
Yes, Dezide has an API available for use.
Q. What other apps does Dezide integrate with?
Dezide integrates with the following applications:
Salesforce Service Cloud
Q. What level of support does Dezide offer?
Dezide offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support