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eFax Logo

Secure online fax-by-email service

Table of Contents

eFax - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

eFax overview

What is eFax?

eFax is a web-based fax service which allows companies to send and receive faxes via email from their desktop, laptop, tablet, or smartphone using their existing fax numbers. It allows users to safely and securely transmit fax documents to a recipient’s email inbox to ensure the confidentiality of sensitive information. eFax offers a convenient and efficient way to fax, eliminating the need for a fax machine. The eFax mobile app allows you to fax directly from your mobile device, giving you the flexibility to manage your faxes on the go.

eFax offers a range of plans designed to cater to your business's faxing requirements, enabling your team to securely send, receive, modify, and digitally sign important business faxes, no matter where they are. Need a HIPAA compliance solution? We got a plan for that!

eFax Protect, our highly encrypted online fax plan provides a comprehensive solution for businesses seeking both compliance and security in their fax communications, enabling them to operate more efficiently and with confidence in the digital age. Empower your staff to securely receive, edit, sign, and send business faxes even while they are on the road. The HIPAA compliant eFax Mobile app for iOS and Android devices puts full fax functionality at your employees fingertips no matter where they are.

Starting price

18.99 /
per month

Alternatives

with better value for money


Pros & Cons

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Fax

Ease of Use

Security and Access Control

Pricing

User Interface

Sending Documents

eFax’s user interface

Ease of use rating:

eFax pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(9)
3-4(28)
5(33)

What do users say about eFax?

The convenience of being able to send and receive faxes via email has been a game-changer, eliminating the need for a physical fax machine and allowing me to manage faxes from anywhere.

Select to learn more


Who uses eFax?

Based on 70 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Hospital & Health Care
Health, Wellness and Fitness
Financial Services
Others

Use cases

Fax Server
File Sharing
Digital Signature

eFax's key features

Most critical features, based on insights from eFax users:

Fax to email
Delivery tracking
Email to fax
Archiving & retention
Automated routing
FoIP

All eFax features

Features rating:

Alerts/Notifications
API
Archiving & retention
Audit trail
Automated routing
Compliance management
Contact database
Contact management
Delivery tracking
Digital signature
Document management
Document storage
Document templates
Electronic faxes
Electronic signature
Email management
Email to fax
Encryption
Fax Management
Fax to email
File sharing
FoIP
Full text search
HIPAA compliant
Monitoring
Multiple user accounts
Purchasing & receiving
Reporting & statistics
Search/Filter
Secure data storage
Self service portal
Tagging
Template management
Third-Party integrations
Whitelisting/Blacklisting

eFax alternatives

eFax logo

Starting from

18.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
iFax logo

Starting from

9.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Documo logo

Starting from

75

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Fax.Plus logo

Starting from

6.99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

eFax pricing

Value for money rating:

Starting from

18.99

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about eFax price and value

Value for money rating:

To see what individual users think of eFax's price and value, check out the review snippets below.

“The convenience of being able to send and receive faxes via email has been a game-changer, eliminating the need for a physical fax machine and allowing me to manage faxes from anywhere.”
KC

Kobey C.

IT Specialist

“I like the ease of accessing all faxed documents and I like that you can store contacts and send faxes fairly easy.”
EM

Erica M.

Administrative Assistant

eFax integrations (3)

Integrations rated by users

We looked at 70 user reviews to identify which products are mentioned as eFax integrations and how users feel about them.

TrialWorks logo
TrialWorks

Integration rating: 5.0 (1)

Court documents can be signed using DocuSign.

LD

Lisa D.

Billing Administrator

Integration rating: 5.0 (1)

to view documents and creat documents combination to send to clients

YN

Yu N.

Director

eFax support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)

Training options

Webinars
In Person
Documentation

eFax FAQs

Related categories