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EvantoDesk Logo

Help desk software for small & medium businesses

EvantoDesk - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is EvantoDesk?

EvantoDesk is a cloud-based help desk software designed for small and midsize businesses in any industry. The system can be integrated with existing websites and offers a range of plugins including forums, knowledge base, and EvantoChat live chat. Native mobile apps for Android and iOS allow users to manage tickets on-the-go, and team members can collaborate whether they work in the same office or remotely. Ticket processing workflows can automate the assignment and prioritizing of tickets, and canned responses can be created and used to respond to customer messages. With EvantoDesk, users can also create custom ticket submission forms, manage service level agreements (SLAs), generate reports, collect customer feedback, and more.

Benefits of using EvantoDesk

  • Ticket processing workflows enable the automation of actions including ticket assignments and prioritization.

  • EvantoDesk’s collision detector automatically detects when multiple agents are viewing the same ticket, adding notes, forwarding tickets, or typing replies, with instant alerts to prevent duplicate actions.

  • Custom ticket submission forms can be created, allowing customers to submit tickets through the business’ website.

  • A range of plugins are offered, including a customer forum, knowledge base for presenting help documents and articles, and the EvantoChat live chat solution.

  • EvantoDesk can be integrated with existing websites, alongside the forum and knowledge base plugins, with users able to change color schemes and add company logos.
  • Starting from

    15

    Per month

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    EvantoDesk's features

    Features rating:

    Alerts/Escalation
    API
    Automated Routing
    Customizable Branding
    Data Import/Export
    Knowledge Base Management
    Multi-Channel Communication
    Prioritization
    Real-Time Chat
    Real-Time Notifications
    Reporting/Analytics
    Self Service Portal
    Service Level Agreement (SLA) Management
    Social Media Integration
    Workflow Management

    EvantoDesk alternatives

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    EvantoDesk pricing

    Value for money:

    Starting from

    15

    Per month

    Per Feature

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    EvantoDesk integrations (5)

    EvantoDesk support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Phone Support
    Knowledge Base
    Chat
    FAQs/Forum

    Training options

    Webinars
    Live Online
    Documentation
    In Person

    EvantoDesk reviews

    Overall rating

    5.0

    /5

    3

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    3

    0

    0

    0

    0

    EvantoDesk FAQs

    Q. What type of pricing plans does EvantoDesk offer?

    EvantoDesk has the following pricing plans:
    Starting from: $15.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of EvantoDesk?

    EvantoDesk has the following typical customers:
    Freelancers, Mid Size Business, Small Business


    Q. What languages does EvantoDesk support?

    EvantoDesk supports the following languages:
    English


    Q. Does EvantoDesk support mobile devices?

    EvantoDesk supports the following devices:
    Android, iPad, iPhone


    Q. Does EvantoDesk offer an API?

    Yes, EvantoDesk has an API available for use.


    Q. What other apps does EvantoDesk integrate with?

    EvantoDesk integrates with the following applications:
    Zapier, Twitter/X, Meta for Business, Mailchimp


    Q. What level of support does EvantoDesk offer?

    EvantoDesk offers the following support options:
    Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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