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Giva
5
52
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based help desk software for businesses of all sizes
Last updated: March 2026
Giva Alternatives & Competitors (2026)
Top 8 free alternatives
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Value for money
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Functionality
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Activity Dashboard
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AI Copilot
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AI Summarization
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0.6
Value for money
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Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
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4.9/5
Access Controls/Permissions
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AI Summarization
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0.3
Value for money
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Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.4/5
Alerts/Escalation
4.4/5
Top Features
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4.9/5
Approval Workflow
N/A
Asset Lifecycle Management
N/A
0.1
Value for money
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0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
Alerts/Escalation
4.9/5
AI Copilot
N/A
AI Summarization
N/A
0.4
Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Alerts/Escalation
4.9/5
AI Summarization
N/A
Approval Workflow
N/A
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.4/5
API
4.4/5
Top Features
Alerts/Escalation
4.9/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.3
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Alerts/Escalation
4.9/5
Approval Workflow
N/A
Asset Lifecycle Management
N/A
0.4
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
API
4.7/5
AI Copilot
4.6/5
Top Features
Alerts/Escalation
4.9/5
Approval Workflow
N/A
Asset Lifecycle Management
N/A
0.3
Value for money
Starting price
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Alerts/Escalation
4.9/5
AI Summarization
N/A
Approval Workflow
N/A
0.7
Value for money
Starting price
0.2
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Alerts/Escalation
4.9/5
Access Controls/Permissions
N/A
AI Copilot
N/A
0.8
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Alerts/Escalation
4.9/5
AI Summarization
N/A
API
N/A
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
Top Features
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4.9/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.6
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.6/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Alerts/Escalation
4.9/5
AI Summarization
N/A
Approval Workflow
N/A
0.5
Value for money
Starting price
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Alerts/Escalation
4.9/5
Activity Dashboard
N/A
AI Copilot
N/A
0.4
Value for money
Starting price
0.1
Functionality
Campaign Management
5/5
Chat/Messaging
4.9/5
Autoresponders
4.9/5
Top Features
Alerts/Escalation
4.9/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Value for money
Starting price
0.2
Functionality
AI Copilot
5/5
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Top Features
Alerts/Escalation
4.9/5
AI Summarization
N/A
Approval Workflow
N/A
0.6
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Escalation
4.9/5
AI Copilot
N/A
AI Summarization
N/A
0.1
Value for money
Starting price
0.2
Functionality
Catalog Management
5/5
API
4.9/5
Call Center Management
4.8/5
Top Features
Alerts/Escalation
4.9/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.6
Value for money
Starting price
0.4
Functionality
Automated Routing
5/5
Alerts/Notifications
4.7/5
Access Controls/Permissions
4/5
Top Features
Alerts/Escalation
4.9/5
Activity Tracking
N/A
AI Summarization
N/A
0.3
Value for money
No pricing info
Starting price
0.1
Functionality
Alerts/Notifications
4.8/5
Activity Tracking
4.7/5
Assignment Management
4.7/5
Top Features
Alerts/Escalation
4.9/5
AI Copilot
N/A
AI Summarization
N/A