App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Giva
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based help desk software for businesses of all sizes
Last updated: January 2026
Giva Alternatives & Competitors (2026)
Top 5 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.6
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.4
Value for money
Starting price
0.2
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
monday.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Project management software
0.5
Value for money
Starting price
Functionality
Inventory Tracking
5/5
User Management
5/5
Purchasing & Receiving
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.3
Value for money
Starting price
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
SysAid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled ITSM platform for businesses of all sizes
0.3
Value for money
No pricing info
Starting price
Functionality
Service Reporting
5/5
Multi-Channel Communication
5/5
Supplier Management
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.1
Value for money
Starting price
0.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
0.3
Value for money
Starting price
Functionality
Receipt Management
5/5
Archiving & Retention
5/5
Version Control
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.7
Value for money
Starting price
0.1
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.4
Value for money
Starting price
0.2
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.4
Value for money
Starting price
0.2
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.1
Value for money
Starting price
0.2
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.7
Value for money
Starting price
0.3
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.5
Value for money
Starting price
0.4
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
SOLABS QM10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Learn from experience
Value for money
Starting price
0.1
Functionality
Document Management
5/5
Document Review
5/5
Customizable Reports
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
AgencyBloc AMS+
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 Recommended Insurance Industry Growth Platform
0.1
Value for money
Starting price
0.1
Functionality
Commission Management
4.8/5
Contact Management
4.8/5
Activity Tracking
4.7/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
0.3
Value for money
Starting price
Functionality
Time Off Requests
5/5
Online Booking
5/5
Mobile App
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.6
Value for money
Starting price
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.3
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual agent solution for call centres
0.3
Value for money
Starting price
Functionality
Dashboard
5/5
Customizable Reports
5/5
Lead Generation
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Insightly is the modern, affordable CRM that teams love.
0.8
Value for money
Starting price
0.6
Functionality
Prospecting Tools
5/5
Activity Dashboard
5/5
Template Management
5/5
Top Features
Support Ticket Management
5/5
Automated Routing
5/5
Reporting/Analytics
5/5