GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Insightly
Insightly is the modern, affordable CRM that teams love.
Last updated: January 2025
Table of Contents



Is this product right for your business?
Find out with a
Insightly - 2025 Pricing, Features, Reviews & Alternatives
Starting from
29
/user
Per month
Alternatives with better value for money
Insightly's key features
GetApp's analysis of 62 verified user reviews collected between July 2021 and January 2025 identified Insightly's most critical features and how it performs according to users.
Reviewers appreciate Insightly's contact management capabilities. They report that it allows them to easily manage and organize large numbers of contacts, update existing contacts with minimal hassle, and create clear reports. Users find it useful for monitoring interactions with clients across different projects and for sorting and assigning contacts to leads, opportunities, tasks, and projects. They highlight the ease of customization and user-friendly interface, though some mention occasional lag and the need for better search functionalities. Of the 21 Insightly users who gave detailed accounts of their use of Contact Management, 95% rated this feature as important or highly important.
Reviewers highlight Insightly's contact database capabilities, noting that it helps them keep track of all clients and their contact information. They appreciate the seamless syncing with Google and the ability to link records and report on all facets of contact and organization data. Users find it easy to fill out new accounts, set up custom fields, and use tags to categorize contacts. They value having a centralized place to store and update contact information, although some suggest improvements in search functionalities. Of the 26 Insightly users who gave detailed accounts of their use of Contact Database, 92% rated this feature as important or highly important.
See related user reviews
All Insightly features
Features rating:
Insightly awards
Insightly alternatives
Insightly pricing
Starting from
29
/user
Per month
User opinions about Insightly price and value
Value for money rating:
Of 113 reviews that provide robust commentary on Insightly's price and value, 63% mention it in a positive light.
Some users report that Insightly offers good value for money, especially for startups and small businesses. They appreciate the availability of a free version, which includes essential CRM functionalities like Contacts, Leads, Email, Tasks, Opportunities, Organizations, and Projects. Reviewers indicate that the free version is robust and not just a stripped-down trial, making it suitable for small teams or individuals. Users think the tiered pricing allows businesses to scale their investment as they grow, and they find the pricing plans fair and cost-effective compared to other CRMs. Some users say the integration with other programs and apps adds to its value.
However, some reviewers feel that the pricing structure can be confusing and sometimes expensive, especially for medium-sized businesses. They find that certain features are only available in higher-priced plans, which can be a drawback. Some users say the free version is limited and lacks customer support, pushing them towards paid plans. Reviewers indicate that the cost of upgrading can be high, and some feel they do not get enough value for the price paid. Users think the lack of a refund policy and additional charges for setup and training can be frustrating.
Check .
To see what individual users think of Insightly's cost and value, check out the review excerpts below.
Insightly integrations (257)
Integrations rated by users
We looked through 660 user reviews, to identify which products are mentioned as Insightly integrations, and what is the users perception.
“We use PandaDoc as our third party e-signature service and it's very effective in helping us get customers to sign important documents. The functionality in Insightly almost always works very smoothly.”

Dallin Keele
Incentives Coordinator
“Zapier allows us to pull in information and pull out information from third party platforms we utilize. It would be extremely difficult to fully use Insightly for our use case without it. Insightly does offer a similar service called Appconnect, but it is not included in our product.”

Anonymous Reviewer
Chief of Staff
“Since I use a Pixel phone and everything is integrated into the Google ecosystem, being able to sync with Google contacts was a necessity.”
Wil Davenport
Owner and Chief Creative Designer
“WE were able to automate creating tickets to ZendeskWould love to see a integration with Atlassian”
Jen Alonzo
IT Coordinator
“We use Insightly to raise draft invoices as part of our workflow. The integration could be much more comprehensive but is quite limited.”

Andrew Elia
Managing Director
Insightly support options
Typical customers
Platforms supported
Support options
Training options
Insightly reviews
Overall rating
4.0
/5
660
Positive reviews
79
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.72/10
250
273
88
19
30
Insightly FAQs
Insightly has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Insightly?
Insightly has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Insightly support?
Insightly supports the following languages:
Spanish, Portuguese, French, English
Q. Does Insightly support mobile devices?
Insightly supports the following devices:
Android, iPad, iPhone
Q. Does Insightly offer an API?
Yes, Insightly has an API available for use.
Q. What other apps does Insightly integrate with?
Insightly integrates with the following applications:
Wufoo, Constant Contact, Groove, Google Forms, CallRail, Microsoft Outlook, YouCanBook.me, Todoist, Aircall, Process Street, Dropbox Business, Bidsketch, Quotient, Zoho CRM, TimeCamp, Campaign Monitor by Marigold, FullContact, Robly, ActiveCampaign, Lead Gen & CRM (formerly SharpSpring), Formstack Forms, MailerLite, MailUp, Everhour, 123FormBuilder, Kantata, Teamwork.com, Zapier, TractionNext, Recurly, Gmail, Setmore, Mojo Helpdesk, Myphoner, OneDrive, Google Workspace, OmniFocus, Cyclr, Benchmark Email, Trello, Google Drive, Box, Zoho Books, OnceHub, Outreach, FreshBooks, PersistIQ, Teamwork Desk, dotloop, BookingSync, DirectIQ Email Marketing, ActiveDEMAND, Acuity Scheduling, Kanban Tool, LiquidPlanner, Brevo, Contactually, Gravity Forms, Help Scout, Stripe, Jotform, Salesforce Marketing Cloud Account Engagement, SugarCRM, SendGrid, Slack, Google Contacts, Toodledo, Microsoft 365, Typeform, Dotdigital, Proposify, Drip, noCRM.io, Front, GetResponse, ConnectWise PSA, ServiceM8, AnyMeeting, Zendesk Sell, Meta for Business, SupportBee, QuickBooks Online, Clio, Reply, Wave, Toky, Keap, Chargebee, Hubstaff, Google Calendar, Kixie PowerCall, Mad Mimi, Direct Mail, Kustomer, Mailchimp, Emma by Marigold, Ignition, Proposable, Marketo Engage, Asana, Microsoft Power BI, Podio, Slemma, FreeAgent, PandaDoc, Wishpond, Xero, Pure Chat, Sign In Scheduling, HubSpot CRM, Evernote Teams, Lead Liaison, Dasheroo, Intercom, Membrain, Operations Hub, Zoho Invoice, EZ Texting, Shopify, Zendesk Suite
Q. What level of support does Insightly offer?
Insightly offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support
Popular comparisons with Insightly





























