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Giva
5
52
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based help desk software for businesses of all sizes
Last updated: September 2026
Giva Alternatives & Competitors (2026)
Top 10 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.2
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Alerts/Escalation
4.9/5
AI Copilot
N/A
AI Summarization
N/A
Freshdesk
Cloud-based AI help desk for teams of all sizes
0.4
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Escalation
4.9/5
AI Summarization
N/A
Approval Workflow
N/A
Zendesk Suite
AI powered customer service across all channels
0.6
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
4.9/5
Access Controls/Permissions
N/A
AI Summarization
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.6
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
4.9/5
AI Summarization
N/A
Approval Workflow
N/A
0.7
Value for money
Starting price
0.1
Functionality
AI/Machine Learning
4.9/5
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Top Features
Alerts/Escalation
4.9/5
AI Copilot
N/A
AI Summarization
N/A
0.7
Value for money
Starting price
0.2
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Alerts/Escalation
4.9/5
Access Controls/Permissions
N/A
AI Copilot
N/A
0.3
Value for money
Starting price
Functionality
Account Management
5/5
Analytics
5/5
Activity Dashboard
4.8/5
Top Features
Alerts/Escalation
4.9/5
AI Summarization
N/A
Approval Workflow
N/A
0.3
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Alerts/Escalation
4.9/5
API
N/A
Approval Workflow
N/A
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.8/5
Access Controls/Permissions
4.7/5
Chat/Messaging
4.5/5
Top Features
Alerts/Escalation
4.9/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.7
Value for money
Starting price
0.3
Functionality
Activity Tracking
4.9/5
Accounting Integration
4.3/5
Activity Dashboard
4.2/5
Top Features
Alerts/Escalation
4.9/5
AI Copilot
N/A
AI Summarization
N/A
0.6
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Escalation
4.9/5
AI Copilot
N/A
AI Summarization
N/A
0.5
Value for money
Starting price
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Alerts/Escalation
4.9/5
Activity Dashboard
N/A
AI Copilot
N/A
0.3
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
AI Copilot
4.3/5
Top Features
Alerts/Escalation
4.9/5
Alerts/Escalation
N/A
Alerts/Notifications
N/A
0.4
Value for money
Starting price
0.1
Functionality
Campaign Management
5/5
Commenting/Notes
4.8/5
Chat/Messaging
4.7/5
Top Features
Alerts/Escalation
4.9/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
0.1
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
4.7/5
Alerts/Notifications
4.4/5
API
4.4/5
Top Features
Alerts/Escalation
4.9/5
Activity Dashboard
N/A
Activity Tracking
N/A
Value for money
Starting price
0.2
Functionality
API
4.9/5
Catalog Management
4.9/5
Call Center Management
4.8/5
Top Features
Alerts/Escalation
4.9/5
Activity Dashboard
N/A
Activity Tracking
N/A
0.2
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.1/5
Alerts/Notifications
3.8/5
Top Features
Alerts/Escalation
4.9/5
AI Copilot
N/A
AI Summarization
N/A
0.6
Value for money
Starting price
0.4
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Alerts/Escalation
4.9/5
Activity Tracking
N/A
AI Summarization
N/A
0.4
Value for money
Starting price
0.1
Functionality
Activity Tracking
5/5
API
4.7/5
AI Copilot
4.4/5
Top Features
Alerts/Escalation
4.9/5
Approval Workflow
N/A
Asset Lifecycle Management
N/A
Value for money
Starting price
0.2
Functionality
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Alerts/Escalation
4.8/5
Top Features
Alerts/Escalation
4.9/5
AI Summarization
N/A
Approval Workflow
N/A