App comparison
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HelpWire
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support software
Last updated: February 2026
HelpWire Alternatives & Competitors (2026)
Top 6 free alternatives
ManageEngine PAM360
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Privileged access management software
0.1
Value for money
Starting price
Functionality
Remote Monitoring & Management
5/5
Secure Data Storage
5/5
Self Service Portal
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.4
Value for money
Starting price
0.3
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.5
Value for money
Starting price
0.5
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Heimdal Remote Desktop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote access and support solution
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Secure Login
N/A
Reporting & Statistics
N/A
Annotations
N/A
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
baramundi Management Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset management for small and midsize businesses (SMB)
0.8
Value for money
Starting price
0.3
Functionality
Vulnerability Management
5/5
Maintenance Scheduling
5/5
Business Process Automation
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
JIRA Service Management
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
0.6
Value for money
Starting price
0.3
Functionality
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
NinjaOne
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management & IT automation platform
0.3
Value for money
No pricing info
Starting price
0.3
Functionality
Device Management
5/5
Patch Prioritization
5/5
Activity Tracking
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All sort of organizations from small to enterprise-level
Value for money
Starting price
0.2
Functionality
Support Ticket Management
5/5
Multi-Channel Communication
5/5
Alerts/Escalation
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Voice & unified communications for SMBs
0.9
Value for money
Starting price
0.2
Functionality
Voice Mail
5/5
Third-Party Integrations
5/5
Mobile Access
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure Endpoints for Remote & In-Office Environments
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Screen Sharing
5/5
Remote Monitoring & Management
5/5
Remote Access/Control
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecting people, data and devices where it matters most.
0.4
Value for money
Starting price
0.5
Functionality
Remote Access/Control
5/5
Screen Sharing
5/5
Diagnostic Tools
4/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A smart way to Connect!
0.3
Value for money
Starting price
0.2
Functionality
Two-Way Audio & Video
5/5
Search/Filter
5/5
Real-Time Notifications
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote desktop solution for secure access
0.1
Value for money
Starting price
0.2
Functionality
Remote Support
5/5
Remote Access/Control
5/5
File Transfer
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support software
0.9
Value for money
Starting price
0.7
Functionality
Remote Access/Control
5/5
Server Monitoring
5/5
Screen Sharing
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Universal Co-browsing and Collaboration Technology
0.9
Value for money
Starting price
0.1
Functionality
Live Chat
5/5
Access Controls/Permissions
5/5
Two-Way Audio & Video
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Customer Communication Platform
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Social Media Integration
5/5
Self Service Portal
5/5
Reporting/Analytics
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enable remote access to ALL your apps, desktops, and files.
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Remote Access/Control
5/5
Remote Monitoring & Management
5/5
Load Balancing
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring and management software for IT pros
Value for money
Starting price
0.1
Functionality
Patch Management
5/5
Remote Access/Control
5/5
Deployment Management
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Don't leave the desk, Use ClonaDesk!
0.1
Value for money
Starting price
0.1
Functionality
Screen Recording
5/5
Screen Sharing
4.9/5
Remote Access/Control
4.9/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote virtual assistant solution
Value for money
Starting price
0.1
Functionality
Workflow Management
5/5
Collaboration Tools
5/5
Screen Sharing
5/5
Top Features
Session Transfer
5/5
Reporting/Analytics
4.9/5
Chat/Messaging
4.9/5
