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Surfly Logo

Universal Co-browsing and Collaboration Technology

Table of Contents

Surfly - 2025 Pricing, Features, Reviews & Alternatives

What is Surfly?

Surfly is a secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel. Customers simply click a link or button, and their co-browsing session instantly begins in their browser window, and you see what they see. With Surfly there is no software to download and no code to add to your website.

Surfly can also be easily customised to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With a fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms.

Surfly’s key features include:

- Universal Co-browsing with control switching

- Screen sharing

- Collaborative Document Annotation & Editing

- File sharing

- E-signing

- Multi-person Voice & Video Chat

- Field masking

- Action logs

- Behavior control

- Customizable UI

Benefits of using Surfly

- Universal co-browsing that works on the whole web, even digital assets you don't own, without needing to make changes to the original application
- Website or App Integration
- Open APIs
- Security and privacy compliance (ISO27001, HIPAA, PCI DSS, GDPR)
- Single Sign-on
- Field masking
- Action logs
- Behavior control
- On-premise deployment possible

Starting from

31

/user

Per month

Alternatives with better value for money

Surfly's key features

Most critical features, based on insights from Surfly users:

Screen Sharing
Remote Access/Control
Real Time Screen Sharing
Desktop/Browser Sharing
Real-Time Chat
File Sharing

All Surfly features

Features rating:

Multi-Party Signing
Data Security
Authentication
Electronic Signature
Compliance Management
Two-Way Audio & Video
Live Chat
Workflow Management
Self Service Portal
Secure Data Storage
Screen Recording
Screen Mirroring
Screen Capture
Role-Based Permissions
Remote Monitoring & Management
Recording
Real-Time Notifications
Presenter Control Management
Presentation Streaming
On-Demand Recording
Website Integration
Video Support
Video Streaming
Video Conferencing
Video Call Recording
User Profiles
User Management
Third-Party Integrations
Team Collaboration
Targeted/Locked Screen Sharing
Surveys & Feedback
SSL Security
SMS Messaging
Single Sign On
Session Transfer
Session Recording
Access Controls/Permissions
Alerts/Notifications
Annotations
API
Audit Trail
Auto Framing
Billing & Invoicing
Brainstorming
Call Center Management
Call Recording
Chat/Messaging
Collaboration Tools
Communication Management
Conferencing
Configurable Workflow
Customer Engagement
Customer History
Customizable Branding
Dashboard
Document Management
File Management
File Transfer
HD Audio/Video
Life & Health
Mobile Access
Mobile Signature Capture
Multi-Channel Communication
Multi-Language
Multi-Participant Screen Sharing
Multiple User Accounts

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Surfly pricing

Value for money rating:

Starting from

31

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

Surfly integrations (8)

Integrations rated by users

We looked through 13 user reviews, to identify which products are mentioned as Surfly integrations, and what is the users perception.

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Surfly support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
FAQs/Forum
Knowledge Base
Email/Help Desk

Training options

Documentation
Live Online
Videos
Webinars
In Person

Surfly reviews

Overall rating

4.7

/5

13

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.54/10
Rating distribution

5

4

3

2

1

9

4

0

0

0

Pros
However, I am pleasantly surprised by how user friendly and simple Surfly is to use. I really like how seamless it is to screen share and collaborate with co-workers through the program.
Still a huge believer in Surfly's future. Great support and technical capabilities.
Surfly presales and after sales support is amazing. Surfly is always available to support their partners and customers.
Cons
Sometimes hard to understand how to integrate with other services in business. White label is somewhat limited.
The pandemic made it difficult to visit the sites where our ropes are used and teach the correct splicing methods as well as provide information on how to make them last longer.
Surfly should look at providing a node in GCC and India cloud to avoid any data regulations.

Surfly FAQs

Q. What type of pricing plans does Surfly offer?

Surfly has the following pricing plans:
Starting from: $31.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Surfly?

Surfly has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Surfly support?

Surfly supports the following languages:
Czech, German, English, Estonian, Finnish, French, Italian, Japanese, Georgian, Dutch, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Danish, Greek, Hebrew, Korean, Portuguese, Portuguese, Ukrainian


Q. Does Surfly offer an API?

Yes, Surfly has an API available for use.


Q. What other apps does Surfly integrate with?

Surfly integrates with the following applications:
Avaya UCaaS, CXone Mpower, Drift, Intercom


Q. What level of support does Surfly offer?

Surfly offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk

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