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Lillio
5
2.3K
4
1K
3
187
2
29
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Child care app for center management & parent communication
Table of Contents
Lillio - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Lillio overview
Based on 3623 verified user reviews
What is Lillio?
Lillio is a daycare program with key features that include communications management, a parent portal, data security, alerts and notifications, daily reports, attendance tracking, and more.
Who uses Lillio?
By industry, Lillio reviewers are most commonly professionals in education management (15%). The most frequent use case for Lillio cited by reviewers is daycare (97% of reviewers).
What do users say about Lillio pricing?
Some users report that Lillio offers a comprehensive feature set and budget-friendly options, and they feel the benefits justify the cost. Reviewers appreciate area-based pricing, but some reviewers find the pricing structure confusing and expensive, especially for small organizations. Users indicate that the cost can be high compared to competitors, and some reviewers feel refund policies are strict and discounts inconsistent.
Starting price
Alternatives
with better value for money
Pros & Cons
Parent Communication
Daycare Updates
Customer Support
Integrations
Performance and Speed
Notification System
Lillio’s user interface
Lillio pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.4
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Lillio?
Lillio is a daycare program with key features that include communications management, a parent portal, data security, alerts and notifications, daily reports, attendance tracking, and more.
Select to learn more
Who uses Lillio?
Based on 3,623 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Lillio's key features
GetApp's analysis of 217 verified user reviews collected between July 2021 and September 2024 identifies Lillio's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Lillio's communications management capabilities for facilitating easy and direct communication between parents and teachers. They find it valuable for sharing updates, photos, and videos of children's activities throughout the day. Users report that the platform supports various channels like emails, SMS, and in-app messaging. However, some users mention difficulties in navigating comments and messages. Overall, they highlight the capability's role in keeping parents informed and engaged with their child's development and daily activities. Of the 72 Lillio users who gave detailed accounts of their use of Communications Management, 99% rated this feature as important or highly important.
Reviewers indicate that Lillio's parent portal is a valuable tool for keeping parents updated on their child's daily activities, meals, and progress. They appreciate the real-time access to photos, videos, and reports, which helps them stay connected and involved. Users find the portal user-friendly and efficient for communication with teachers and staff. Some users mention initial confusion for new users and difficulties for parents with limited tech skills, but overall, they value the transparency and convenience it provides. Of the 80 Lillio users who gave detailed accounts of their use of Parent Portal, 98% rated this feature as important or highly important.
Users report that Lillio's data security measures are robust and provide peace of mind. They appreciate that personal information and photos are stored securely on Amazon Web Services (AWS) with strong encryption and strict user authentication. Reviewers feel confident that their data is protected and not shared with third parties. They highlight the importance of data security, especially when dealing with sensitive information about children, and express satisfaction with Lillio's commitment to safeguarding their information. Of the 57 Lillio users who gave detailed accounts of their use of Data Security, 93% rated this feature as important or highly important.
Reviewers highlight the usefulness of Lillio's alerts and notifications for keeping them informed about their child's activities and important updates. They appreciate the ability to customize the frequency and type of notifications, receiving timely alerts for messages, photos, and events. Users find this capability helpful for staying connected and ensuring accountability. Some mention that there can be too many alerts, but overall, they value the prompt and unobtrusive notifications that keep them updated throughout the day. Of the 71 Lillio users who gave detailed accounts of their use of Alerts/Notifications, 92% rated this feature as important or highly important.
Users report that Lillio's daily reports are essential for keeping them informed about their child's daily activities, meals, and progress. They appreciate receiving detailed summaries and updates, which help them stay connected and involved in their child's development. Reviewers find the reports useful for tracking various aspects like meals, naps, and behavior. Some users mention a desire for more real-time updates, but overall, they value the comprehensive and informative nature of the daily reports. Of the 80 Lillio users who gave detailed accounts of their use of Daily Reports, 91% rated this feature as important or highly important.
Ayla S.
Manager

najmus s.
Relationship Executive
Bern M.
Owner
Reviewers appreciate Lillio's attendance tracking capabilities for ensuring accountability and safety. They find it helpful for marking attendance with timestamps, reducing paperwork, and keeping accurate records. Users report that the capability allows them to monitor their child's attendance history and receive alerts for check-ins and check-outs. They highlight the importance of this capability for maintaining discipline and ensuring their child's safety. Some users mention occasional difficulties in accessing the capability, but overall, they find it reliable and efficient. Of the 58 Lillio users who gave detailed accounts of their use of Attendance Tracking, 79% rated this feature as important or highly important.
All Lillio features
Features rating:
Lillio alternatives
Lillio pricing
Pricing plans
Pricing details:
User opinions about Lillio price and value
Value for money rating:
To see what individual users think of Lillio's price and value, check out the review snippets below.
Ryan S.
Pastor of Digital Discipleship
Samia R.
Director
Lillio integrations (1)
Integrations rated by users
We looked at 3,623 user reviews to identify which products are mentioned as Lillio integrations and how users feel about them.
Integration rating: 4.0 (1)
Integration rating: 1.0 (1)
“Control room management of panic alarms”

Marizel J.
General Manager
Integration rating: 5.0 (1)
Lillio customer support
What do users say about Lillio customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Lillio customer support.
Widespread user sentiment highlights Lillio's customer support as responsive, knowledgeable, and quick to resolve issues.
A portion of users appreciate the helpfulness and dedication of support staff, especially during onboarding and troubleshooting.
Multiple users note customer service is easily accessible, friendly, and consistently provides comprehensive answers.
Certain users report slow response times and dissatisfaction with refund policies when support could not resolve their concerns.
Support options
Training options
To see what individual users say about Lillio's customer support, check out the review snippets below.
“Overall, I was with Lillio for several years however my business didn’t feel valued therefore I was okay with taking my business to another portal.”
Samia R.
Director
“I love that I can very detailed report about my cash flow very easily and the way the graphical representation is presented is very nice.”
Elizabeth E.
VP Chief Publishing Officer
“The customer service and billing was terrible.”
Samia R.
Director
“It's pricey and the invoicing system seems a bit dated, like it's the predecessor hiMama”
Sunaina B.
director of operations
Lillio FAQs
Lillio is cloud-based solution designed for childcare centers that helps create early learning programs and document and share children's activities, including funny moments to developmental achievements. It helps involve parents and improve learning outcomes for children. The app was designed based on extensive consultations with early childhood educators, supervisors and directors of child care and early learning programs. For documentation, the app helps with recording meals, naps, behavior, and activities with the ability to add photos and videos. For parent engagement, the app allows for real-time parent communications, digital daily reports and instant messaging. For reporting, the app provides attendance reports, child portfolios, and development assessments for children's developmental progress.
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