App comparison
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HubSpot Service Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer service solution for firms of all sizes
Last updated: November 2025
HubSpot Service Hub Alternatives & Competitors (2026)
Top 6 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Value for money
Starting price
0.3
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.2
Value for money
Starting price
0.2
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.3
Value for money
Starting price
0.4
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Zoho CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.1
Value for money
Starting price
0.2
Functionality
Business Process Automation
5/5
User Management
5/5
Meeting Management
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
LiveAgent
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel customer care solution with an AI chatbot
0.5
Value for money
Starting price
0.5
Functionality
Real-Time Monitoring
5/5
Routing
5/5
Email Templates
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
ChurnZero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
0.5
Value for money
Starting price
0.4
Functionality
Activity Tracking
5/5
Onboarding
5/5
Real-Time Data
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.5
Value for money
Starting price
0.3
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Clio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal practice management tool for law firms.
0.3
Value for money
Starting price
0.4
Functionality
Receipt Management
5/5
Archiving & Retention
5/5
Version Control
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.1
Value for money
Starting price
0.3
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.2
Value for money
Starting price
0.2
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.2
Value for money
Starting price
0.2
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.5
Value for money
Starting price
0.2
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Mokapen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Italian CRM for small businesses.
0.6
Value for money
Starting price
0.4
Functionality
For Small Businesses
5/5
Activity Tracking
5/5
Time Tracking
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.1
Value for money
Starting price
0.1
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intercom is bringing AI-first Customer Service to the world
0.2
Value for money
Starting price
0.3
Functionality
Message Personalization
5/5
Negative Feedback Management
5/5
Lead Verification/Validation
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service platform for unified support
0.1
Value for money
Starting price
0.4
Functionality
Remote Monitoring & Management
5/5
Knowledge Management
5/5
Issue Management
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Happier customers live chat with Olark
0.2
Value for money
Starting price
0.2
Functionality
Offline Form
5/5
Chat/Messaging
5/5
Canned Responses
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Gym, Studio & PT Management Software
0.5
Value for money
Starting price
0.3
Functionality
Scheduling
5/5
Group Scheduling
5/5
Project Management
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Solutions for On-line businesses
0.5
Value for money
Starting price
0.1
Functionality
Quotes/Estimates
5/5
Invoice Creation
5/5
Expense Tracking
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A New-Age Healthcare CRM
0.2
Value for money
No pricing info
Starting price
0.2
Functionality
Task Management
5/5
For Healthcare
5/5
Customizable Fields
5/5
Top Features
Customizable Reports
5/5
Third-Party Integrations
5/5
Performance Metrics
5/5