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iCallify Logo

Boost Productivity with Intelligent Call Center Software

Table of Contents

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iCallify - 2026 Pricing, Features, Reviews & Alternatives

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iCallify overview

What is iCallify?

iCallify provides intelligent call center software that enhances customer experience with AI-powered features.

Our platform offers inbound, outbound, and blended call center capabilities with advanced features like auto dialer, predictive dialer, power dialer, preview dialer, IVR, voice broadcasting, WhatsApp, click-to-call, and real-time monitoring dashboards.

Designed for scalability and efficiency, iCallify empowers businesses to optimize communication strategies and boost productivity. Focusing on delivering exceptional customer experiences, we offer tailored solutions to diverse industries' unique needs, ensuring seamless integration and robust performance.

iCallify is your trusted partner in transforming telephony into a powerful business asset.

New Feature: WhatsApp Business Calling

Key benefits of using iCallify

1. AI-Powered Call Management – Streamline inbound, outbound, and blended calls with intelligent automation.

2. Advanced Dialers – Auto, predictive, power, and preview dialers increase call efficiency and agent productivity.

3. Multi-Channel Engagement – Connect with customers via voice, WhatsApp, IVR, and click-to-call.

4. Real-Time Monitoring & Control – Supervisors can monitor, whisper, barge, and track performance instantly.

5. Scalable & Customizable – Flexible solutions for businesses of all sizes with robust integration capabilities.

6. Optimized Customer Experience – Personalized and timely interactions enhance satisfaction and loyalty.

7. Actionable Insights – Analytics and reporting help refine communication strategies and improve outcomes.

Starting price

10per user /
per month

Alternatives

with better value for money

iCallify’s user interface

Ease of use rating:

iCallify reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

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iCallify's key features

Most critical features, based on insights from iCallify users:

Automatic call distribution
Computer telephony integration

All iCallify features

Activity tracking
AI summarization
Alerts/Escalation
API
Auto-Dialer
Blended call center
Call center management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tagging
Call tracking
Call transcription
Call transfer
Call whispering
Callback scheduling
Caller id
Chat/Messaging
Chatbot
Contact management
CRM
Dashboard
Generative ai
Inbound call center
Interaction tracking
IVR
Manual dialer
Monitoring
Multi-Channel communication
Outbound call center
Performance management
Predictive dialer
Progressive dialer
Queue management
Reporting/Analytics
Sentiment analysis
Surveys & feedback
Third-Party integrations
Voice mail
Voice recognition

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iCallify pricing

Value for money rating:

Starting from

10

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about iCallify price and value

Value for money rating:

iCallify support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

iCallify FAQs

Q. What type of pricing plans does iCallify offer?

iCallify has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of iCallify?

iCallify has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does iCallify support?

iCallify supports the following languages:
English, French, German, Spanish, Russian, Swedish, Turkish, Ukrainian


Q. Does iCallify support mobile devices?

iCallify supports the following devices:
Android, iPad, iPhone


Q. Does iCallify offer an API?

Yes, iCallify has an API available for use.


Q. What other apps does iCallify integrate with?

iCallify integrates with the following applications:
Zoho CRM, WhatsApp, Odoo , SMS Messaging, WhatsApp Business API, Salesforce Platform


Q. What level of support does iCallify offer?

iCallify offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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