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Inxide
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel Conversational AI Platform developed by Increso
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Inxide - 2026 Pricing, Features, Reviews & Alternatives
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Inxide overview
What is Inxide?
Inxide is the Conversational AI platform developed by Increso that integrates generative AI, omnichannel, workflow and automation technologies to deliver engaging, self-service interactions to customers, empower Customer Specialist operations and reduce related costs.
The platform is built on cloud technology with a PaaS microservice architecture. It is an ISO 27001-certified platform, based on AWS systems with the highest standards of security, reliability and scalability. It can be easily integrated with any of our clients' application through predefined and customized APIs or widgets.
The platform enables companies to interact with their customers across various channels such as voice, chat, email SMS, and social media, all within a single operational dashboard.
The quality of interactions is ensured with advanced technologies like WebRTC, while features such as auto-dialer and voice campaigns enable the automated management of large volumes of requests.
The Inxide WorkFlow module is designed to manage complex Customer Journeys, allowing for the precise configuration of operational steps, roles, and profiles.
Each interaction with the end customer is meticulously tracked, providing a high level of personalization for the customer experience.
The Generative AI module allows companies to configure and monitor virtual assistant agents capable of autonomously handling customer conversations in natural language. By integrating five generative AI engines, including Azure, OpenAI, and Anthropic, companies can choose the one that best suits their needs.
Key benefits of using Inxide
- flexible and adaptable platform
- Easily integrated with any of our clients' application;
- Real time analytics and dynamic dashboard;
- 5 generative AI engines integrated;
- based on a PaaS architecture ISO 27001 certified
Starting price
per month
Alternatives
with better value for money
Inxide’s user interface
Inxide reviews
Overall rating
4.6
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.4/10
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Who uses Inxide?
Based on 10 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsInxide's key features
Most critical features, based on insights from Inxide users:
All Inxide features
Features rating:
Inxide alternatives
Inxide
Starting from
0.8
Per month
InfoFlo
Starting from
20
Per month
CloudTalk
Starting from
19
Per month
Salesforce Service Cloud
Starting from
25
Per month
Inxide pricing
Value for money rating:
Starting from
0.8
Per month
User opinions about Inxide price and value
Value for money rating:
Inxide support options
Typical customers
Platforms supported
Support options
Training options
Inxide FAQs
Inxide has the following pricing plans:
Starting from: €0.80/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Inxide?
Inxide has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
Q. What languages does Inxide support?
Inxide supports the following languages:
English, Italian, Portuguese, Spanish
Q. Does Inxide offer an API?
Yes, Inxide has an API available for use.
Q. What level of support does Inxide offer?
Inxide offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat