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Kaleyra
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud communications platform
Table of Contents
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Kaleyra - 2026 Pricing, Features, Reviews & Alternatives
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Kaleyra overview
What is Kaleyra?
Kaleyra is a cloud communications platform that enables banks, financial institutions, and enterprises to streamline customer interactions across multiple channels. Users can manage call centers from anywhere across the globe using a single cloud-based platform.
Teams can handle customer conversations across your entire organization and connect customers with their existing contacts. Businesses can access detailed statistics on each agent's calls, including the number answered and abandoned as well as how long agents spent talking to callers. Kaleyra integrates with various third-party helpdesk, eCommerce, customer relationship management, and marketing tools
Starting price
Alternatives
with better value for money
Kaleyra’s user interface
Kaleyra reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend6/10
5
4
3
2
1
1
1
0
0
0
Kaleyra's key features
Most critical features, based on insights from Kaleyra users:
All Kaleyra features
Features rating:
Kaleyra alternatives
Kaleyra
Starting from
No pricing info
Bitrix24
Starting from
61
Per month
LiveAgent
Starting from
15
Per month
Twilio
Starting from
0.01
Kaleyra integrations (6)
Kaleyra support options
Typical customers
Platforms supported
Kaleyra FAQs
Kaleyra has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business
These products have better value for money
Q. What languages does Kaleyra support?
Kaleyra supports the following languages:
English, Italian, Spanish
Q. Does Kaleyra offer an API?
No, Kaleyra does not have an API available.