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Manhattan Active Omni
Omnichannel Retail Software
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Manhattan Active Omni - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Manhattan Active Omni overview
What is Manhattan Active Omni?
Manhattan Active Omni is a cloud based solution that helps businesses in the retail industry streamline operations related to order management, customer engagement, point of sale and more. It is a digital self-service portal that lets organizations handle multiple order fulfillment methods, including ship to home and pick up in store.
The contact center functionality helps maintain a centralized repository of customer contact and order history, allowing customer support associates to perform order searches, distribute coupon codes and initiate product exchanges. With the RFID scanning capabilities, staff members are able to automatically update and track inventory locations in real-time.
Manhattan Active Omni’s user interface
Manhattan Active Omni reviews
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Manhattan Active Omni's key features
Most critical features, based on insights from Manhattan Active Omni users:
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Manhattan Active Omni support options
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