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Microsoft Authenticator Logo

Cloud-based authentication platform for account security.

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Microsoft Authenticator - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Microsoft Authenticator overview

Based on 400 verified user reviews

What is Microsoft Authenticator?

Microsoft Authenticator is an authentication solution with key features that include multi-factor authentication, mobile authentication, single sign-on, credential management, password management, and more.

Who uses Microsoft Authenticator?

Reviews for Microsoft Authenticator come from a wide variety of industries, including information technology and services (15% of reviewers), computer software (7%), and education management (4%). The most frequent use case for Microsoft Authenticator cited by reviewers is authentication (100% of reviewers).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Security and Access Control

Authentication Codes

Two-Factor Authentication

Sign-In Approval

Ease of Use

Microsoft Authenticator’s user interface

Ease of use rating:

Microsoft Authenticator pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(97)
5(298)

What do users say about Microsoft Authenticator?

Microsoft Authenticator is an authentication solution with key features that include multi-factor authentication, mobile authentication, single sign-on, credential management, password management, and more.

Select to learn more


Who uses Microsoft Authenticator?

Based on 400 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
International Trade and Development
Banking
Management Consulting
Others

Use cases

Authentication

Microsoft Authenticator's key features

GetApp's analysis of 63 verified user reviews collected between February 2022 and October 2024 identifies Microsoft Authenticator's most critical features and summarizes user sentiment about those features.

Multi-Factor authentication

Reviewers appreciate Microsoft Authenticator's Multi-Factor Authentication feature for enhancing account security by requiring multiple verification methods. They find it simple to set up and use, providing peace of mind even if passwords are compromised. Users report that it integrates well with various services and supports biometric authentication, adding an extra layer of protection. However, some users mention difficulties and complications in using it, which can hinder access to required applications. Of the 45 Microsoft Authenticator users who gave detailed accounts of their use of Multi-Factor Authentication, 100% rated this feature as important or highly important.


Mobile authentication

Users report that Microsoft Authenticator's Mobile Authentication offers convenience and security by allowing quick and secure logins without remembering multiple passwords. They value the push notification and biometric authentication options for added protection. Reviewers mention the app's effectiveness on iPhones and its ability to control security on other devices. However, some users experience issues with functionality and reliability, leading to frustration and difficulty in accessing applications. Of the 43 Microsoft Authenticator users who gave detailed accounts of their use of Mobile Authentication, 100% rated this feature as important or highly important.

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“The mobile app for authenticator allows to enable multi factor authentication and without approving the login request on the app it prevents unauthorized login making it very secure”
IP

Issac P.

Senior Engineer

“Setting up a new phone with the authenticator to login to Outlook and Microsoft 365, can be challenging and it was not intuitive.”
SH

Scott H.

Disability Support Worker

“threre is no option to generate OTP via email , if i dont have network in my mobile than the OTP never receive in my mobile”
Verified reviewer profile picture

Ratan d.

SAP Fucntional analyst


Single sign on

Reviewers indicate that Microsoft Authenticator's Single Sign-On functionality simplifies access to multiple apps and services with one login, saving time and reducing frustration. They appreciate the added security and convenience of not having to enter credentials repeatedly. Users report that it integrates well with Microsoft and third-party apps, including LinkedIn and Windows. However, some users find it complicated and experience issues with verification, affecting their ability to perform tasks. Of the 23 Microsoft Authenticator users who gave detailed accounts of their use of Single Sign On, 100% rated this feature as important or highly important.


Credential management

Users report that Microsoft Authenticator's Credential Management simplifies storing and managing credentials securely in one place. They appreciate the integration with other Microsoft services like Azure Active Directory and the ability to use credentials across multiple devices. Reviewers highlight the added security of two-factor and biometric authentication. However, some users find it difficult to use and experience issues with functionality, impacting their ability to access required applications. Of the 18 Microsoft Authenticator users who gave detailed accounts of their use of Credential Management, 94% rated this feature as important or highly important.


Password management

Reviewers appreciate Microsoft Authenticator's Password Management for securely storing and managing passwords, making it easier to access accounts without remembering multiple passwords. They value the app's ability to generate strong, unique passwords and the added security of biometric authentication. Users report that it supports importing passwords from other sources and integrates well with browsers like Google Chrome and Microsoft Edge. However, some users experience difficulties with functionality, affecting their ability to manage passwords effectively. Of the 25 Microsoft Authenticator users who gave detailed accounts of their use of Password Management, 92% rated this feature as important or highly important.

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“There is not such but It could have more features and password management tool.”
KA

Komal A.

Senior Manager - Finance

“password-less option for Microsoft 365”
DE

Doug E.

Director of Technology

“No prior prompt that password has expired for an account or has been changed leading to delay in authenticating some times.”
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Swapnil J.

Project Manager

“That some times it fails to recognize some accounts so it doesn't give yo the opportunity to automatically put the username and password”
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Daniel R.

Student


All Microsoft Authenticator features

Features rating:

Access management
Alerts/Notifications
Knowledge-Based Authentication
Out-of-Band Authentication
Policy management
Self service portal
Social Sign On
Two-Factor authentication
User management

Microsoft Authenticator alternatives

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Microsoft Authenticator pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Microsoft Authenticator price and value

Value for money rating:

To see what individual users think of Microsoft Authenticator's price and value, check out the review snippets below.

“From a business standpoint, this is the best tool to use with integrations for any Microsoft or business product tied with Azure.”
Verified reviewer profile picture

Joe D.

Senior System Engineer

“The mobile app for authenticator allows to enable multi factor authentication and without approving the login request on the app it prevents unauthorized login making it very secure”
IP

Issac P.

Senior Engineer

Microsoft Authenticator integrations (6)

Integrations rated by users

We looked at 400 user reviews to identify which products are mentioned as Microsoft Authenticator integrations and how users feel about them.

Integration rating: 4.6 (10)

All the emails related to a project or talent management goes right into Monday.com. It's great

To keep in the customer’s file of what was last discussed.

PD

Patricia D.

Manager Business Administration

1/2

Integration rating: 4.9 (10)

My team calendar is there

Verified reviewer profile picture

Jacque W.

Regional Coordinator

Integration rating: 4.4 (7)

Links to meetings added to the notes

ML

Matthew L.

Teacher

Gmail logo
Gmail

Integration rating: 4.8 (4)

Instagram logo
Instagram

Integration rating: 4.7 (3)

Integration rating: 4.0 (2)

Microsoft Authenticator support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Documentation
Videos

Microsoft Authenticator FAQs

Q. Who are the typical users of Microsoft Authenticator?

Microsoft Authenticator has the following typical customers:
Large Enterprises, Freelancers, Small Business, Mid-size Business

These products have better value for money


Q. What is Microsoft Authenticator used for?

Microsoft Authenticator, part of Microsoft Entra, is a cloud-based authentication solution, which helps businesses in technology, retail, legal services, education, manufacturing, and other sectors manage online accounts using various security tools including multi-factor authentication, passcodes, log-in approvals, and push notifications. It offers mobile applications for Android and iOS devices that lets users sign in without passwords, connect with other Microsoft applications, and autofill login credentials. The platform allows organizations to handle resource access through certificate-based authentication, sign-in requests, and multiple account support. Microsoft Authenticator offers an autofill feature, which enables users to synchronize passwords from different platforms, automatically fill passcodes for websites, and import log-in credentials from Google Chrome. It also ensures data protection and security via cloud backup, account recovery, and two-step verification.


Q. Does Microsoft Authenticator support mobile devices?

Microsoft Authenticator supports the following devices:
Android, iPhone, iPad


Q. What level of support does Microsoft Authenticator offer?

Microsoft Authenticator offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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