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Mint Service Desk Logo

IT service desk and asset management solution

Table of Contents

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Mint Service Desk - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: October 2025

Mint Service Desk overview

What is Mint Service Desk?

Mint Service Desk is an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

The platform offers a host of features to help manage incidents, problems, processes, service level agreements (SLAs), service catalogs, knowledge bases and more. M

Mint Service Desk facilitates reporting and analytics to help businesses gain insight into service desk performance, identify problems, and make decisions.

Key benefits of using Mint Service Desk

- chat based communication
- asset management
- flexible configurable structure
- ticket types
- custom status lists
- api
- ready for cloud

Starting price

5per user /
per month

Alternatives

with better value for money

Mint Service Desk’s user interface

Ease of use rating:

Mint Service Desk reviews

Overall rating

4.8

/5

22

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.55/10
Rating distribution

5

4

3

2

1

18

4

0

0

0

Who uses Mint Service Desk?

Based on 22 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software
Information Technology and Services
Financial Services
Animation
Others

Use cases

Service Desk
ITSM
Customer Service
Help Desk
Complaint Management

Mint Service Desk's key features

Most critical features, based on insights from Mint Service Desk users:

Support ticket management
Knowledge base management
Service level agreement (sla) management
Customizable branding
Third-Party integrations

All Mint Service Desk features

Features rating:

Problem management
Customizable templates
Customizable fields
Customer portal
Real-Time notifications
Drag & drop
Contract/License management
Performance metrics
Reporting & statistics
Email templates
Search/Filter
Self service portal
Service catalog
Access controls/permissions
Alerts/Escalation
Alerts/Notifications
Analytics
Macros/Templated responses
Support ticket tracking
Asset sharing
Single sign on
Email management
Capacity management
Mobile access
Multi-Language
Monitoring
Multi-Channel communication
IT incident management
Prioritization
IT asset management
Activity dashboard
Queue management
Real-Time chat
Real-Time reporting
Release management
Reminders
Reporting/Analytics
Scheduled/Automated reports
Social media integration
SSL security
Status tracking
Surveys & feedback
Task management
User management
Widgets
Activity tracking
Agent interface
API
Asset categorization
Asset library
Asset lifecycle management
Asset tracking
Automated routing
Availability management
Barcode/Ticket scanning
Change management
Chat/Messaging
CMDB
CMS integration
Configuration management
Contact management
Customer database
Customer history
Customer support
Customizable forms
Customizable reports
Document management
Email alerts
Event logs
Forms management
Help desk management
Incident management
Incident reporting
Interaction tracking
Inventory management
Investigation management

Mint Service Desk alternatives

Mint Service Desk logo

Starting from

5

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zendesk Suite logo
visit website

Starting from

55

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TeamSupport logo
visit website

Starting from

45

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Agiloft logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Mint Service Desk pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

MintSD Lite

5

/user

Per month

MintSD Pro

9

/user

Per month

User opinions about Mint Service Desk price and value

Value for money rating:

Mint Service Desk integrations (4)

Integrations rated by users

We looked at 22 user reviews to identify which products are mentioned as Mint Service Desk integrations and how users feel about them.

Integration rating: 5.0 (1)

Lansweeper logo
Lansweeper

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Mint Service Desk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat
FAQs/Forum

Training options

In Person
Documentation
Live Online
Webinars
Videos

Mint Service Desk FAQs

Q. What type of pricing plans does Mint Service Desk offer?

Mint Service Desk has the following pricing plans:
Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Mint Service Desk?

Mint Service Desk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Mint Service Desk support?

Mint Service Desk supports the following languages:
English, German, Malay, Polish, Spanish


Q. Does Mint Service Desk offer an API?

Yes, Mint Service Desk has an API available for use.


Q. What other apps does Mint Service Desk integrate with?

Mint Service Desk integrates with the following applications:
Microsoft Azure, Lansweeper, Microsoft Exchange, baramundi Management Suite


Q. What level of support does Mint Service Desk offer?

Mint Service Desk offers the following support options:
Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, FAQs/Forum

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