Mint Service Desk Comparison

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Overview

Mint Service Desk is a cloud-based IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.
  • Platforms supported
  • Web based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical Customres
  • Freelancers
  • Small businesses
  • Mid-size Business
  • Enterprise
  • Support
  • Phone support
  • Online support
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
Starting from
$0.00/
mo.
month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
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User reviews

5.0

(2)

54321
2
0
0
0
0
  • Value for money
  • Features
  • Ease of use
  • Customer support

Pros

No data

Cons

No data
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features44
  • API
  • Asset Lifecycle Management
  • Asset Management
  • Automated Scheduling
  • Automatic Notifications
  • Availability Management
  • Change Management
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Configuration Management
  • Customizable Branding
  • Customizable Reporting
  • Email Integration
  • Email Notifications
  • Fixed Asset Management
  • IT Asset Tracking
  • Incident Management
  • Inventory Management
  • Knowledge Base Management
  • Monitoring
  • Multi-Channel Communication
  • Performance Reports
  • Physical Asset Tracking
  • Problem Management
  • Progress Reports
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Remote Monitoring
  • Reporting & Statistics
  • Rules-Based Workflow
  • SLA Management
  • Scheduled Reporting
  • Self Service Portal
  • Status Reporting
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Workflow Management

Integrations

  • Total integrations2
  • BigCommerce
  • Facebook
  • Freshdesk
  • Google Analytics
  • HubSpot CRM
  • JIRA Software
  • Joomla
  • Magento
  • Mailchimp
  • Microsoft Dynamics CRM
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Shopify
  • Slack
  • SugarCRM
  • Twitter
  • Wordpress
  • Zapier
  • Zendesk
  • Zoho CRM

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
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