App comparison
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HaloPSA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
HaloPSA brings everything an MSP needs into one location.
Last updated: December 2025
HaloPSA Alternatives & Competitors (2026)

Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels


0.3
Value for money
Starting price
0.3
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Autotask PSA
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Business Management Software Platform


0.5
Value for money
No pricing info
Starting price
0.4
Functionality
Timesheet Management
5/5
Single Sign On
5/5
Reporting & Statistics
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software


0.1
Value for money
Starting price
0.4
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace


0.3
Value for money
Starting price
0.4
Functionality
Quotes/Estimates
5/5
Online Time Tracking
5/5
Drag & Drop
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Acronis Cyber Backup
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Hybrid Cloud Backup-as-a-Service Solution for Providers


0.3
Value for money
No pricing info
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Backup Scheduling
4.6/5
Data Replication
4.6/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Comet Backup
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Deliver Fast, Secure Data Protection


0.2
Value for money
Starting price
0.2
Functionality
Differential Backup
5/5
Multiple Format Support
5/5
Data Recovery
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software


0.2
Value for money
Starting price
0.3
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes


0.1
Value for money
Starting price
0.4
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Adobe Workfront
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online enterprise work management software


0.3
Value for money
No pricing info
Starting price
0.4
Functionality
Email Management
5/5
Task Tagging
5/5
Data Visualization
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software


0.4
Value for money
Starting price
0.3
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Birdview
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing multiple projects, tasks, and teams


0.1
Value for money
Starting price
0.4
Functionality
Status Tracking
5/5
Deadline Management
5/5
Visual Workflow Management
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts


0.2
Value for money
Starting price
0.4
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software


0.4
Value for money
Starting price
0.5
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp


0.2
Value for money
Starting price
0.6
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Rocketlane
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A client-centric, next-gen PSA tool


0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Project Tracking
5/5
Customer Experience Management
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization


0.8
Value for money
Starting price
0.9
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5


0.4
Value for money
Starting price
0.2
Functionality
Multiple Projects
5/5
Billing & Invoicing
5/5
Task Management
4.5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5


0.3
Value for money
No pricing info
Starting price
0.1
Functionality
Customizable Branding
5/5
Knowledge Base Management
4.8/5
Catalog Management
4.8/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5


Value for money
No pricing info
Starting price
0.2
Functionality
Data Replication
5/5
Version Control
5/5
Remote Monitoring & Management
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5


0.2
Value for money
Starting price
Functionality
Third-Party Integrations
5/5
Web Traffic Reporting
5/5
SSL Security
5/5
Top Features
Self Service Portal
5/5
Knowledge Base Management
5/5
Customizable Reports
5/5

