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Stonly
5
6
4
5
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based knowledge management and decision tree software
Table of Contents
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Stonly - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Stonly overview
What is Stonly?
Stonly is the knowledge management platform built for customer service. Create content that makes it easier for both customers and agents to get the help they need, and deliver that help exactly when and where it’s needed.
- Use AI to leverage your knowledge base to respond to each request with an easy answer or in-depth guidance.
- Easily create great knowledge content and keep it up to date and accurate with tools to collect feedback, measure and improve the impact of knowledge on your business.
- Integrate with all of your systems and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot and more.
Starting price
Alternatives
Stonly’s user interface
Stonly reviews
Overall rating
4.3
/5
12
Positive reviews
75
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.50/10
5
4
3
2
1
6
5
0
1
0
Who uses Stonly?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Stonly's key features
Most critical features, based on insights from Stonly users:
All Stonly features
Features rating:
Stonly alternatives
Stonly
Starting from
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Starting from
15
/user
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Starting from
19
/user
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Zoho CRM
Starting from
14
/user
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Stonly pricing
Value for money rating:
Starting from
No pricing info
User opinions about Stonly price and value
Value for money rating:
Stonly integrations (6)
Integrations rated by users
We looked at 12 user reviews to identify which products are mentioned as Stonly integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Stonly support options
Typical customers
Platforms supported
Support options
Training options
Stonly FAQs
Stonly has the following typical customers:
Mid-size Business, Large Enterprises, Small Business
These products have better value for money
Q. What level of support does Stonly offer?
Stonly offers the following support options:
Chat, Knowledge Base