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OneDesk
5
3
4
8
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Helpdesk & Project Management Software - in one application
Table of Contents
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OneDesk - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
OneDesk overview
What is OneDesk?
OneDesk is enterprise-class software that combines project management and helpdesk in a single app. Aimed at small and medium-sized businesses (SMBs), OneDesk provides an easy-to-use, yet feature-rich software solution that can manage both ticketing and task workflows in one place.
With OneDesk's cloud platform, there's no need to purchase, integrate and switch between several different environments to get your work done. You and your team can enable a variety of efficient workflows for tickets and tasks that would not be possible with standalone solutions.
Helpdesk features include: ticketing, email workflow, live chat, client portal, knowledge-base, self-service portal, customizable ticket forms, SLAs and more. With OneDesk, you can automate much of your workflow including automatic triage, grooming, replies, notifications, assignments and more.
Project management features include: view for both traditional and agile methods, gantt charts, status boards, timesheets, task timers, reporting, real-time chat and collaboration and much more.
At OneDesk all our features are included in all our plans, making our pricing clear, simple and fair.
Starting price
per month
Alternatives
with better value for money
OneDesk’s user interface
OneDesk reviews
Overall rating
4.3
/5
11
Positive reviews
78
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.78/10
5
4
3
2
1
3
8
0
0
0
Who uses OneDesk?
Based on 11 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
OneDesk's key features
Most critical features, based on insights from OneDesk users:
All OneDesk features
Features rating:
OneDesk alternatives
OneDesk
Starting from
11.99
/user
Per month
Wrike
Starting from
10
/user
Per month
monday.com
Starting from
9
/user
Per month
Asana
Starting from
10.99
/user
Per month
OneDesk pricing
Value for money rating:
Starting from
11.99
/user
Per month
User opinions about OneDesk price and value
Value for money rating:
OneDesk integrations (15)
Integrations rated by users
We looked at 11 user reviews to identify which products are mentioned as OneDesk integrations and how users feel about them.
Integration rating: 4.5 (3)
“Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.”
Bruce M.
General Manager
Integration rating: 4.5 (3)
“We use this to tag people and notify them of tasks.”
Amadna F.
Head of Quality
Integration rating: 5.0 (2)
“Trello works very well with Zapier, letting new form entries, deals, or events create and update cards automatically on our boards”
Kartikeya G.
Property Manager
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
OneDesk support options
Typical customers
Platforms supported
Support options
Training options