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Nixxis Contact Suite

Axxelerate your customer interactions

Table of Contents

Is this product right for your business?

Find out with a

Nixxis Contact Suite - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Nixxis Contact Suite overview

What is Nixxis Contact Suite?

Nixxis has been aiming since 2006 to provide the most reliable, powerful and complete tool to help businesses strengthen their relationship with customers.

Nixxis is a market leader in contact centre solutions that is universally recognized for its reliability of operation, the range of its functionalities and the performances it achieves for the professionals who use it.

Have a 360 degree view of your customer interaction while enjoying Nixxis omnichannel contact center solution.

Nixxis promises to increases your contact center efficiency by a minimum of 25%. We can integrate with CRMS like Salesforce, Zoho, HubSpot, ActiveCampaign, Dynamics365 and so on.

Connect the right agent to the right job and the right campaign with the most complete AI Solution on the market and customize your reporting for better operations and management decisions.

Some of the features provided by Nixxis that would definitely ensure a unique customer experience:

- Interactive Voice Responder (IVR)

- Automatic Call Distributor (ACD)

- Best Predictive Dialer on the market

- Personalized user interface

- AI & Chatbot

- Integrable with Social Media Channels (Nixxis Digital)

- Personalized Reporting & Analytics for decision making

- Customizable & Flexible supervisory and monitoring tool.

In short Nixxis Contact Centre Solutions is about seamless integrations coupled with a smooth user experience and ensuring reliability for all users.

Key benefits of using Nixxis Contact Suite

- 24/7 Customer Service
- Integrated softphone
- Supervision & Reporting in real time
- Customizable dashboards, Assigned roles and reports
- Best Predictive Dialer with 10 operating modes
- RGPD Compliant
- Performance Management
- Third party integration

Starting price

Alternatives

with better value for money

Nixxis Contact Suite’s user interface

Ease of use rating:

4.3

(3)

Nixxis Contact Suite reviews

Overall rating

4.3

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

Rating distribution

Nixxis Contact Suite's features

Features rating:

4.5

(3)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

(0)

AI/Machine learning

(0)

Alerts/Escalation

(0)

API

(0)

Auto-Dialer

(0)

Automatic call distribution

(0)

Blended call center

(0)

Call center management

(0)

Call list management

(0)

Call logging

(0)

Call monitoring

(0)

Call recording

(0)

Call reporting

(0)

Call routing

(0)

Call scripting

(0)

Call tracking

(0)

Call transcription

(0)

Call transfer

(0)

Callback scheduling

(0)

Caller id

(0)

Campaign management

(0)

Chat/Messaging

(0)

Chatbot

(0)

Communication management

(0)

Computer telephony integration

(0)

Contact management

(0)

CRM

(0)

Customer history

(0)

Customizable reports

(0)

Email management

(0)

For sales teams/organizations

(0)

Inbound call center

(0)

Interaction tracking

(0)

IVR

(0)

Knowledge base management

(0)

Lead management

(0)

Live chat

(0)

Manual dialer

(0)

Monitoring

(0)

Multi-Campaign

(0)

Multi-Channel communication

(0)

Outbound call center

(0)

Performance management

(0)

Predictive dialer

(0)

Progressive dialer

(0)

Queue management

(0)

Real-Time analytics

(0)

Real-Time chat

(0)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time reporting

(0)

Reporting & statistics

(0)

Reporting/Analytics

(0)

Sentiment analysis

(0)

Social media integration

(0)

Tagging

(0)

Third-Party integrations

(0)

Voice mail

(0)

Workflow management

(0)

Nixxis Contact Suite alternatives

Nixxis Contact Suite

4.3

(3)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.0

Features

4.5

Value for Money

3.5

Customer Support

4.3

CloudTalk

4.4

(268)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.2

Customer Support

4.3

LiveAgent

4.7

(1.7K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.7

InfoFlo

4.5

(95)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.6

Customer Support

4.3

Nixxis Contact Suite pricing

Value for money rating:

3.5

(3)

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Nixxis Contact Suite price and value

Value for money rating:

3.5

(3)

Nixxis Contact Suite integrations (4)

Top integrations

Nixxis Contact Suite support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Chat

24/7 (Live rep)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Training options

Webinars

In Person

Live Online

Documentation

Videos

Nixxis Contact Suite FAQs

Q. What type of pricing plans does Nixxis Contact Suite offer?

Nixxis Contact Suite has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Nixxis Contact Suite?

Nixxis Contact Suite has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Nixxis Contact Suite support?

Nixxis Contact Suite supports the following languages:
Dutch, English, French, Polish, Portuguese, Romanian, Russian, Turkish, Vietnamese

Q. Does Nixxis Contact Suite offer an API?

Yes, Nixxis Contact Suite has an API available for use.

Q. What other apps does Nixxis Contact Suite integrate with?

Nixxis Contact Suite integrates with the following applications:
Salesforce Starter, Microsoft Teams, Zendesk Suite

Q. What level of support does Nixxis Contact Suite offer?

Nixxis Contact Suite offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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