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NuVidio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
NuVidio
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NuVidio - 2026 Pricing, Features, Reviews & Alternatives
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NuVidio overview
What is NuVidio?
Nuvidio is a video call platform designed for customer service. It enables companies to offer personalized, secure video interactions with customers. The platform provides instant, high quality video connections along with features to enhance and secure the customer experience.
Companies can customize the background visible to customers during video calls. Nuvidio also enables companies to display questionnaires and capture responses during calls. It has a smart note taking system for agents. Shared links are tokenized for security.
The Nuvidio platform records all video calls onto secure cloud storage. Video streams are encrypted end-to-end for privacy. The platform is fully compliant with Brazil's general data protection law, LGPD. Biometrics and hashing add further layers of security and validation.
The platform is highly customizable to fit different business needs. Companies can set customized service hours and integrate Nuvidio with their CRM software. The management dashboard lets companies configure and customize various settings. Nuvidio offers API access as well for more advanced integrations. Companies can track metrics like NPS and CSAT through the platform. Intelligent call routing helps optimize the customer experience.
Nuvidio provides 24/7 customer support. The video call capabilities integrate across platforms like websites, mobile apps, and links. This makes it easy to enable video customer service across digital touchpoints. The company offers flexible subscription plans tailored to different business needs.
Key benefits of using NuVidio
- Provides end-to-end encryption and full LGPD compliance for security and privacy
- Allows for customized backgrounds, intelligent questionnaires, and smart note taking during calls
- Integrates with CRMs and has a customizable web dashboard for flexibility
- Supports 24/7 customer service for assistance at every step of the customer journey
Starting price
per month
Alternatives
with better value for money
NuVidio’s user interface
NuVidio reviews
Overall rating
4.9
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.67/10
5
4
3
2
1
11
1
0
0
0
Who uses NuVidio?
Based on 12 verified user reviews.
Company size
Enterprises
Small Businesses
Midsize Businesses
Top industries
Use cases
- Not enough reviewsNuVidio's features
Features rating:
NuVidio alternatives
NuVidio
Starting from
99
Per month
Slack
Starting from
8.75
Per month
Pipedrive
Starting from
19
Per month
Whatfix
Starting from
Free
NuVidio pricing
Value for money rating:
Starting from
99
Per month
User opinions about NuVidio price and value
Value for money rating:
NuVidio integrations (4)
Top integrations
NuVidio support options
Typical customers
Platforms supported
Support options
Training options
NuVidio FAQs
NuVidio has the following pricing plans:
Starting from: R$99.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of NuVidio?
NuVidio has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does NuVidio support?
NuVidio supports the following languages:
Portuguese
Q. Does NuVidio offer an API?
Yes, NuVidio has an API available for use.
Q. What other apps does NuVidio integrate with?
NuVidio integrates with the following applications:
Pipedrive, Salesforce for Automotive, HubSpot CRM, Zendesk Suite
Q. What level of support does NuVidio offer?
NuVidio offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Phone Support