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OnSIP
5
60
4
15
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based softphone and voicemail platform
Table of Contents
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OnSIP - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
OnSIP overview
What is OnSIP?
OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to streamline operations related to call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.
OnSip comes with a queue dashboard, which lets supervisors view, distribute, and track all calls based on multiple status filters such as waiting, on call, abandoned, completed and more. Administrators can set up groups for different teams including sales, support, and billing, which streamlines communications by allowing any user from a team to answer incoming calls and queries. Besides, managers and leaders can generate reports to gain insights into agent performance based on criteria such as maximum wait time, total calls answered, and average duration, among other details.
OnSip comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions including Slack, Zendesk, and HubSpot CRM. Plus, users can block contacts, restricting nuisance and unwanted interactions.
OnSIP’s user interface
OnSIP pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.6
Customer support
4.9
Reviews sentiment
What do users say about OnSIP?
Every call I get knowledgable, smart, problem-solving people that actually listens, hears the problem-solving I've done, and helps me not only to find solutions, but walks me through so I have more knowledge to solve it myself.
Select to learn more
Who uses OnSIP?
Based on 78 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
OnSIP's key features
Most critical features, based on insights from OnSIP users:
All OnSIP features
Features rating:
OnSIP alternatives
OnSIP
Starting from
18.95
/user
Per month
Ringover
Starting from
29
/user
Per month
800.com
Starting from
23
Per month
Nextiva
Starting from
25
/user
Per month
OnSIP pricing
Pricing plans
Pricing details:
User opinions about OnSIP price and value
Value for money rating:
To see what individual users think of OnSIP's price and value, check out the review snippets below.
Silvia A.
Tax Accountant
Keith M.
IT Administrator
OnSIP integrations (3)
Top integrations
OnSIP customer support
What do users say about OnSIP customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of OnSIP customer support.
Widespread user sentiment highlights OnSIP's customer support as responsive, knowledgeable, and quick to resolve issues.
A significant portion of users appreciate that support staff are patient, friendly, and provide clear guidance even for non-experts.
Frequently reported by users, the support team is easy to reach and consistently helps without requiring extra purchases.
Support options
Training options
To see what individual users say about OnSIP's customer support, check out the review snippets below.
“OnSIP has a robust and knowledgeable support team who provide helps and solution very fast without extra charge.”
Grace K.
IT helpDesk
“OnSIP was easy to initialize and setup, the customer support was great at walking me through things, and I havn't had to bother them since, it's all my running smoothly.”
Thomas B.
Systems Admin
“There are a couple of the knowledge documents that seem to be out-dated and probably need to be edited / rewritten.”
Tom M.
Executive Director
“Porting is always a pain , though I have not had to perform any in the past months.”
Chuck W.
CEO