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OnSIP Pricing, Features, Reviews and Alternatives

OnSIP product overview

Price starts from

$

18.95

/momonth
Per Feature

What is OnSIP?

OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to streamline operations related to call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.

Key benefits of using OnSIP

- Availability of multiple plans. The platform provides metered plans with a fixed monthly rate and per-minute fees.

- Unlimited and metered calling plans that are identical to what other VoIP providers offer.

-.The system automatically routes all your calls over a powerful Public Switched Telephone Network (PSTN) to the hosted VoIP PBX system.,

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Documentation
Webinars
Live Online

OnSIP pricing information

Value for money

4.8

/5

7

Price starts from

$

18.95

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

OnSIP features

Functionality

4.7

/5

7
Total Features44 4 categories

Most valued features by users

API
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
Contact Management
Chat/Messaging
Activity Dashboard
Mobile Access

Functionality contenders

OnSIP users reviews

Overall rating

4.7

/5

7

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.29/10
Rating distribution

5

4

3

2

1

5

2

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I am in love with OnSIP, It has simplified my life!

Reviewed 3 years ago

My experience has been great with OnSIP. They have exceptional customer service I've received exactly what I needed each time. I have a personal coach who checks in with me every so often to ensure that things are going good as well. I highly, highly recommend using this cost effective service for your at home business!

Pros

I love that I can now add business lines into my home office for a fraction of the cost of doing it through the local phone company and I have clear crisp phone service. Everytime I have needed customer service I have had an excellent experience and they have taken care of each issue with great care and speed getting me back online and going again quickly. With my home office phone I can have up to 4 lines (depending on the phone you can have many more) and I can tell which is ringing so I know how to answer properly and helps me to be more professional. So, so much easier than having my cell phone ring all the time.

Cons

It doesn't have a texting feature, I just use Google Voice to get this feature it just means that I have to have 2 seperate numbers for my business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

OnSip for small biz

Reviewed 7 years ago
Pros

We have been very happy with Onsip as a VOIP vendor. Their service works well for our 2 store business with 2 commercial kitchen. As a wine club, we have thousands of members and Onsip works very well for inbound and outbound over the past 3 years. We have a home office, and with Onsip, we can easily be at home, answer store phones when they are closed, transfer calls between locations, call any part...

Cons

There are a few features that we need - telemarketing blocking or global blocking; international calling allowed but to only specific countries. Some requested new features cost a bit more than we want to pay - busy light indicator shouldn't be as expensive. Or new features could be bundled with things like telemarketing block and then totally worth it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use, convenient, good-enough desktop app

Reviewed 4 years ago

Our connection has always been clear and it's been easy to quickly log in and make calls from other devices when necessary. Only wish would be for a more compact version of the desktop app that could be kept open. The existing app takes a fair amount of real estate on the screen.

Pros

Easy to move extensions or use the web app across various devices Desktop app is easy to install/setup Clean consistent connection

Cons

Wish there was a compact version of the desktop app that could be kept open and given screen space at all times when not using a separate phone

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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OnSip VoIP was the best experience I could have asked for.

Reviewed 3 years ago

It was amazing. We were stuck using an aging and unsupported physical PBX system that was showing its age. With no real experience with rolling out a VoIP system to our users I reached out online and one of their engineers actually responded directly. They were not very hostile or pushy, communicated at my pace, and even spoke honestly about their shortcomings and areas where other competitors might offer stronger solutions for us or how we could work with them to resolve those issues within our infrastructure. Honesty and integrity from a vendor goes a long way in my book.

Pros

The support was hands down some of the best I have dealt with, from the moment of contact to the day I unplugged our old PBX server.

Cons

Their web application was a poor reflection of the quality of their physical offering but that has since been addressed and is now something I no longer believe is an issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

One of the best and most trusted VoIP services

Reviewed 4 years ago

One of the best VoIP providers in terms of service, features, ease of use, and price. I can wholeheartedly recommend them to anyone looking for a reliable VoIP vendor.

Pros

Very easy account setup and clear instructions on how to use the service itself. The pricing is wonderful so it definitely won't be a big budget burden. Good sound quality for the price. The support is also very responsive, at least during the several times I needed to reach them.

Cons

I have had an issue using my account in a 3rd party VoIP software. It is not directly OnSip's fault, but I wish they had more tutorials for external popular software. They were also using Java to make calls from their own site, which might be a security concern for some.

OnSIP FAQs and common questions

OnSIP has the following pricing plans:
Starting from: $18.95/month
Pricing model: Free, Subscription
Free Trial: Available


OnSIP has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


OnSIP supports the following languages:
English


OnSIP supports the following devices:
Android, iPhone, iPad


Yes, OnSIP has an API available for use.


OnSIP integrates with the following applications:
Odoo, Agile CRM, Slack, Highrise CRM, HubSpot CRM, Zendesk


OnSIP offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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