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OnSIP Pricing, Features, Reviews and Alternatives
OnSIP FAQs
OnSIP product overview
What is OnSIP?
OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to streamline operations related to call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.
Key benefits of using OnSIP
- Unlimited and metered calling plans that are identical to what other VoIP providers offer.
-.The system automatically routes all your calls over a powerful Public Switched Telephone Network (PSTN) to the hosted VoIP PBX system.,
Typical customers
Platforms supported
Support options
Training options
Not sure about OnSIP? Compare it with a popular alternative
Starting from
18.95
Per month
Per Feature
Starting from
15.95
/user
Per month
OnSIP pricing information
Value for money
4.6
/5
19
Starting from
18.95
Per month
Per Feature
Pricing options
Value for money contenders
OnSIP features
Functionality
4.5
/5
19
Total features
44
4 categories
Most valued features by users
Functionality contenders
OnSIP users reviews
Overall Rating
4.6
/5
19
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.47/10
12
7
0
0
0
Abigail K.
Overall rating contenders
Abigail K.
Design, self-employed
Used daily for 6-12 months
Review source
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My experience has been great with OnSIP. They have exceptional customer service I've received exactly what I needed each time. I have a personal coach who checks in with me every so often to ensure that things are going good as well. I highly, highly recommend using this cost effective service for your at home business!
I love that I can now add business lines into my home office for a fraction of the cost of doing it through the local phone company and I have clear crisp phone service. Everytime I have needed customer service I have had an excellent experience and they have taken care of each issue with great care and speed getting me back online and going again quickly. With my home office phone I can have up to 4 lines (depending on the phone you can have many more) and I can tell which is ringing so I know how to answer properly and helps me to be more professional. So, so much easier than having my cell phone ring all the time.
It doesn't have a texting feature, I just use Google Voice to get this feature it just means that I have to have 2 seperate numbers for my business.
Verified reviewer
Education Management, 11-50 employees
Used daily for 2+ years
Review source
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It was amazing. We were stuck using an aging and unsupported physical PBX system that was showing its age. With no real experience with rolling out a VoIP system to our users I reached out online and one of their engineers actually responded directly. They were not very hostile or pushy, communicated at my pace, and even spoke honestly about their shortcomings and areas where other competitors might offer stronger solutions for us or how we could work with them to resolve those issues within our infrastructure. Honesty and integrity from a vendor goes a long way in my book.
The support was hands down some of the best I have dealt with, from the moment of contact to the day I unplugged our old PBX server.
Their web application was a poor reflection of the quality of their physical offering but that has since been addressed and is now something I no longer believe is an issue.
Kate S.
1-10 employees
Used daily for 2+ years
Review source
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Our connection has always been clear and it's been easy to quickly log in and make calls from other devices when necessary. Only wish would be for a more compact version of the desktop app that could be kept open. The existing app takes a fair amount of real estate on the screen.
Easy to move extensions or use the web app across various devices Desktop app is easy to install/setup Clean consistent connection
Wish there was a compact version of the desktop app that could be kept open and given screen space at all times when not using a separate phone
Bryan C.
Retail,
Review source
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We have been very happy with Onsip as a VOIP vendor. Their service works well for our 2 store business with 2 commercial kitchen. As a wine club, we have thousands of members and Onsip works very well for inbound and outbound over the past 3 years. We have a home office, and with Onsip, we can easily be at home, answer store phones when they are closed, transfer calls between locations, call any part...
There are a few features that we need - telemarketing blocking or global blocking; international calling allowed but to only specific countries. Some requested new features cost a bit more than we want to pay - busy light indicator shouldn't be as expensive. Or new features could be bundled with things like telemarketing block and then totally worth it.
cory e.
Insurance, 51-200 employees
Used daily for 2+ years
Review source
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very postitive. when it came time to move offices we didnt have to do anything.
easy to deploy. easy change when we moved offices. easy to have multiple locations if you work from multiple locations. supports many hardware phones that are far cheaper that the prior phone systems and has more features.
with a hosted pbx if you lose internet, you are down. vs separate phone system with actual lines would stay up. but with it rarely goes down.
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