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PhoneIQ
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Phone System and Call Center Software via Salesforce
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PhoneIQ - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
PhoneIQ overview
What is PhoneIQ?
PhoneIQ is a call center software and cloud phone system that runs on Salesforce from any device and can be accessed from anywhere across the globe by sales and customer service teams. It enables features like call handling, system management, and advanced analytics through a company’s existing CRM tool within Salesforce, connects with international customers, and syncs the entire customer team’s activity with the Salesforce database.
PhoneIQ captures every service rep’s customer interaction, speeds up dialing with click to dial, and always displays the right caller information thanks to its screen pop feature. Using IVR technology, it routes callers to relevant representatives, such as leads, account owners, and case owners. It monitors KPIs, tracks outcomes, records calls, places callers on hold, and coaches reps using monitor, whisper, and barge features. It also enables companies to keep their existing telephony infrastructure and telecom provider.
PhoneIQ’s user interface
PhoneIQ reviews
Overall rating
4.8
/5
10
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Who uses PhoneIQ?
Based on 10 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
PhoneIQ's key features
Most critical features, based on insights from PhoneIQ users:
All PhoneIQ features
Features rating:
PhoneIQ alternatives
PhoneIQ
Starting from
10
/user
Per month
DialedIn CCaaS
Starting from
25
/user
Per month
3CX
Starting from
350
Per year
JustCall
Starting from
29
/user
Per month
PhoneIQ pricing
Value for money rating:
Starting from
10
/user
Per month
User opinions about PhoneIQ price and value
Value for money rating:
PhoneIQ integrations (2)
Top integrations
PhoneIQ support options
Typical customers
Platforms supported
Support options
Training options