App comparison
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Provide Support
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & real-time website visitor monitoring
Provide Support Alternatives & Competitors (2026)
Top 4 free alternatives
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.5
Value for money
Starting price
0.1
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
No unique features
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.3
Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
File Sharing
N/A
Canned Responses
N/A
Proactive Chat
N/A
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
0.3
Value for money
No pricing info
Starting price
0.4
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Real-Time Monitoring
N/A
File Sharing
N/A
Offline Form
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Value for money
Starting price
0.2
Functionality
Transcripts/Chat History
5/5
Mobile Access
5/5
Reporting/Analytics
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
0.4
Value for money
Starting price
0.1
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Offline Form
N/A
Transfers/Routing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual assistant solution
0.2
Value for money
Starting price
0.2
Functionality
API
N/A
Code-free Development
N/A
AI/Machine Learning
N/A
Top Features
File Sharing
N/A
Canned Responses
N/A
Offline Form
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer communication platform
Value for money
No pricing info
Starting price
0.4
Functionality
Meeting Notes
5/5
Lock Meetings
5/5
Chatbot
5/5
Top Features
Transcripts/Chat History
N/A
Canned Responses
N/A
Transfers/Routing
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
World's 1st FaaS
0.3
Value for money
No pricing info
Starting price
0.7
Functionality
Customer Database
5/5
Chat/Messaging
5/5
Support Ticket Management
5/5
Top Features
Transfers/Routing
N/A
Mobile Access
N/A
Offline Form
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform for eCommerce businesses
0.5
Value for money
Starting price
Functionality
For Sales/Marketing
5/5
Activity Dashboard
5/5
Customer Segmentation
5/5
Top Features
Mobile Access
N/A
Canned Responses
N/A
Offline Form
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All sort of organizations from small to enterprise-level
0.2
Value for money
Starting price
0.7
Functionality
Support Ticket Management
5/5
Multi-Channel Communication
5/5
Alerts/Escalation
5/5
Top Features
Transfers/Routing
N/A
Canned Responses
N/A
Offline Form
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software
0.1
Value for money
No pricing info
Starting price
0.3
Functionality
Transcripts/Chat History
5/5
Real-time Consumer-facing Chat
5/5
File Sharing
5/5
Top Features
Mobile Access
N/A
Offline Form
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Value for money
Starting price
0.5
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Proactive Chat
N/A
Customizable Branding
N/A
Real-Time Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and conversational AI solution
0.2
Value for money
Starting price
0.3
Functionality
Third-Party Integrations
5/5
Real-Time Monitoring
5/5
Mobile Access
5/5
Top Features
Transfers/Routing
N/A
Customizable Branding
N/A
Offline Form
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.7
Value for money
Starting price
0.7
Functionality
On-Demand Communications
N/A
Interaction Tracking
N/A
Help Desk Management
N/A
Top Features
Real-Time Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Boost efficiency by 50% with Mongrov's FSM Software
0.3
Value for money
Starting price
0.2
Functionality
Interaction Tracking
N/A
Video Conferencing
N/A
Contact Database
N/A
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connects Dialogflow to a rich, custom website chatbot UI
0.1
Value for money
Starting price
0.5
Functionality
Screen Sharing
5/5
Live Chat
4/5
Transfers/Routing
4/5
Top Features
Real-Time Monitoring
N/A
File Sharing
N/A
Offline Form
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Chat, Cobrowsing, Screen sharing, Certified signature
0.3
Value for money
Starting price
0.7
Functionality
Queue Management
N/A
Monitoring
N/A
Goal Management
N/A
Top Features
Transfers/Routing
N/A
Canned Responses
N/A
Offline Form
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The power of Live Engagement
4.7
Value for money
No pricing info
Starting price
4.3
Functionality
Lead Qualification
N/A
Lead Distribution
N/A
Call Tracking
N/A
Top Features
Canned Responses
N/A
Mobile Access
N/A
Real-time Consumer-facing Chat
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales, Marketing, Lead Generation, B2B Commerce
0.6
Value for money
Starting price
0.3
Functionality
Multi-Channel Communication
5/5
Real-Time Notifications
5/5
Collaboration Tools
4.5/5
Top Features
Proactive Chat
N/A
Customizable Branding
N/A
Real-Time Monitoring
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smart chat for better support and marketing
0.2
Value for money
Starting price
0.7
Functionality
Transcripts/Chat History
5/5
Proactive Chat
5/5
Customizable Branding
5/5
Top Features
Real-Time Monitoring
N/A
Chat/Messaging
N/A
Reporting/Analytics
N/A