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Rinkel Logo

Cloud-based telephone solution

Table of Contents

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Rinkel - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Rinkel overview

What is Rinkel?

Rinkel is a telephone software for freelancers and small & medium sized companies that can be customized according to company needs. Users can Divert their fixed line -which they can hire with us or bring from another operator- to as many mobiles or landlines as they need.

Ideal for remote work and for those professionals who spend a lot of time on the road or visiting clients. Users maintain their professional image, without having to be in a specific physical location or sacrificing their personal life -or that of their team.

The system uses its own GSM network. This means that users do not use their data to make calls (thus saving costs). All our plans include calls through our free app and from the Webphone, a softphone in browsers.

Users can use their Rinkel phone number in more than 50 countries, without additional costs. The solution also offers international phone numbers. Users can manage as many numbers as they want from the same account, establishing different set ups for each of them.

The features include call forwarding and transfering, business opening hours, caller ID, IVR menu, call queue, professional voiceovers, integration with WhatsApp Business, call recording and integration with other software, such as CRM. This allows users to integrate all their call data into their management system to improve their customer service and train new team members.

Starting price

10per user /
per month

Alternatives

with better value for money

Rinkel’s user interface

Ease of use rating:

Rinkel reviews

Overall rating

4.7

/5

38

Positive reviews

89

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.89/10
Rating distribution

5

4

3

2

1

30

6

2

0

0

Who uses Rinkel?

Based on 38 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Internet
Management Consulting
Design
Others

Use cases

Telephony
Remote Work
Business Phone Systems
Cloud Communication Platform
Call Recording

Rinkel's key features

Most critical features, based on insights from Rinkel users:

Call logging
Call routing
Call recording
Call monitoring

All Rinkel features

Features rating:

Activity dashboard
Activity tracking
API
Archiving & retention
Automatic call distribution
Call center management
Call disposition
Caller id
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call tagging
Call tracking
Call transcription
Call transfer
Chat/Messaging
Collaboration tools
Computer telephony integration
Contact database
Contact management
CRM
Customizable Caller ID
Customizable reports
Employee directory
IVR
Mobile access
Monitoring
Multi-Language
On-Demand recording
PBX
Predictive dialer
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Recording
Remote access/control
Reporting & statistics
Softphone
Third-Party integrations
Voice mail
VoIP
VoIP connection

Rinkel alternatives

Rinkel logo

Starting from

10

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveAgent logo

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
3CX logo
visit website

Starting from

350

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Aircall logo

Starting from

40

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Rinkel pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

10

/user

Per month

Professional

15

/user

Per month

Expert

25

/user

Per month

User opinions about Rinkel price and value

Value for money rating:

Rinkel integrations (2)

Integrations rated by users

We looked at 38 user reviews to identify which products are mentioned as Rinkel integrations and how users feel about them.

WhatsApp logo
WhatsApp

Integration rating: 5.0 (2)

Control room management of panic alarms

Verified reviewer profile picture

Marizel J.

General Manager

Zapier logo
Zapier

Integration rating: 3.0 (1)

Overall really strong, a few quirks but it keeps getting better and more useful.

GC

Garrett C.

Owner

Rinkel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Videos
Documentation
Live Online

Rinkel FAQs

Related categories