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Steam-connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Empowering conversations
Table of Contents
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Steam-connect - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Steam-connect overview
What is Steam-connect?
Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.
Inbound
Customers still like to pick up the phone. But then they want to quickly reach the right person. With our innovative IVR, all your inbound traffic goes to the right agent.
Outbound
Get the most out of your outbound strategy through intelligent dialers. Our customers use it for customer contact, but also for appointment planning, lead generation or database enrichment.
Social Media
Steam-connect goes beyond just calling, so we integrate with social media channels such as Facebook, Twitter, Instagram and WhatsApp for Business.
SMS
Text messages are still read well. Of course we make good use of that in Steam-connect. Send a reminder of an appointment made? No problem!
Receive and reply to all e-mails in one screen where other contacts are also handled.
Chat
Live chat is one of the fastest emerging customer contact channels. With Steam-connect you can easily add a chat widget to your website, so that customers get immediate answers to their questions.
Contact forms
Also handle customer contact forms quickly and easily without your colleagues having to switch between screens and tools.
WhatsApp has two billion users and is on the rise in customer contact. A platform that you should not miss. Blend it with all your other channels with our WhatsApp for Business integration.
Steam-connect API
With our API you can link your other packages to Steam-connect, such as your CRM or ERP solution. We also integrate with Salesdock as default.
Blend all your contact channels and don’t waste time.
You want to keep your services to your customers flexible and efficient. Then blending your contact channels is a solution. For example, when there are few incoming calls, your agents can deal with outbound calls or messages on Twitter. And all in the same screen. You can blend conversations based on skills or campaign, whichever suits the assignment best.
Key benefits of using Steam-connect
You organize all your customer contact in the way that best suits your company.
You only pay for what you use.
Make the life of your agents easier and ensure good contact with your customers.
Blend all your contact channels and don’t waste time.
Always clear insight into your performance.
Starting price
per month
Alternatives
with better value for money
Steam-connect’s user interface
Steam-connect reviews
Overall rating
4.9
/5
9
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.33/10
5
4
3
2
1
8
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Steam-connect's key features
Most critical features, based on insights from Steam-connect users:
All Steam-connect features
Features rating:
Steam-connect alternatives
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Starting from
99
/user
Per month
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Steam-connect pricing
Pricing plans
Pricing details:
User opinions about Steam-connect price and value
Value for money rating:
Steam-connect support options
Typical customers
Platforms supported
Support options
Training options
Steam-connect FAQs
Steam-connect has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Steam-connect support?
Steam-connect supports the following languages:
Dutch, English, French, German, Spanish
Q. Does Steam-connect offer an API?
Yes, Steam-connect has an API available for use.
Q. What level of support does Steam-connect offer?
Steam-connect offers the following support options:
24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base