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Suptask Logo

Team ticketing for faster resolutions integrated in Slack

Table of Contents

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Is this product right for your business?

Find out with a

Suptask - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Suptask overview

What is Suptask?

Suptask creates structure within your internal ticketing process where your conversations on Slack become the tickets.

Suptask supports companies to shift left, remove barriers between teams and decrease their response time on customer cases with much faster resolution times.

DevOps, Engineering, and other teams can collaborate closely and communicate easily on Slack to solve submitted tickets.

Escalations are solved faster and integration to issue trackers makes the lifecycle to remediate product issues easy.

Key benefits of using Suptask

- No limit on the number of agents that can work with tickets, bring the complete team together to remediate tickets
- Faster resolution times as communication is instant on Slack
- Overview statuses of all your tickets directly on Slack
- Track ticket KPIs from business reports
- Align with multiple teams across your organization without limitations

Starting price

7per user /
per month

Alternatives

with better value for money

Suptask reviews

Overall rating

4.7

/5

10

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.3/10
Rating distribution

5

4

3

2

1

7

3

0

0

0

Pros
“The most powerful thing in Suptask that we benefit from is that we can have the ticketing system where our users are.”
JW

Jonas W.

Technical account manager

“It has been great, they helped me get started with the first teams here and the product fulfills our needs.”
LA

Lina A.

HR Partner

“Suptask team was very helpful and supportive during the implementation.”
ET

Erik T.

CTO

Cons
“The struggle in the beginning was to figure out how we should setup the channels for the tickets.”
JW

Jonas W.

Technical account manager

“Chat UI is not 100% custom, but this limitation is understandable.”
AB

Alexander B.

Senior Software Developer

“All good so far so don’t really have anything bad to say.”
AH

Alexander H.

Operations

Who uses Suptask?

Based on 10 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Financial Services
Information Technology and Services
Banking
Commercial Real Estate
Others

Use cases

Customer Service

Suptask's key features

Most critical features, based on insights from Suptask users:

Support ticket management

All Suptask features

Features rating:

Alerts/Escalation
Automated routing
Email templates
Knowledge base management
Macros/Templated responses
Multi-Channel communication
Service level agreement (sla) management
Social media integration

Suptask alternatives

Suptask logo

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zendesk Suite logo
visit website

Starting from

55

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TeamSupport logo
visit website

Starting from

45

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveChat logo
visit website

Starting from

24

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Suptask pricing

Value for money rating:

Starting from

7

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Suptask price and value

Value for money rating:

To see what individual users think of Suptask's price and value, check out the review snippets below.

“The most powerful thing in Suptask that we benefit from is that we can have the ticketing system where our users are.”
JW

Jonas W.

Technical account manager

“It has been great, they helped me get started with the first teams here and the product fulfills our needs.”
LA

Lina A.

HR Partner

Suptask integrations (6)

Integrations rated by users

We looked at 10 user reviews to identify which products are mentioned as Suptask integrations and how users feel about them.

GitHub logo
GitHub

Integration rating: 5.0 (2)

GitLab logo
GitLab

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Suptask support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Suptask FAQs

Q. What type of pricing plans does Suptask offer?

Suptask has the following pricing plans:
Starting from: $7.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Suptask?

Suptask has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. Does Suptask offer an API?

No, Suptask does not have an API available.


Q. What other apps does Suptask integrate with?

Suptask integrates with the following applications:
GitHub, Jira, GitLab, Intercom, HubSpot Service Hub, Zendesk Suite


Q. What level of support does Suptask offer?

Suptask offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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