App comparison
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Suptask
5
7
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Team ticketing for faster resolutions integrated in Slack
Last updated: June 2026
Suptask Alternatives & Competitors (2026)
Top 7 free alternatives
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.3
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
ScreenConnect
Remote meeting platform for resolving customers' queries
0.3
Value for money
Starting price
0.3
Functionality
Annotations
5/5
Alerts/Notifications
4.5/5
Access Controls/Permissions
4.4/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
Issuetrak
Issue tracking and workflow automation platform
0.3
Value for money
Starting price
0.5
Functionality
Access Controls/Permissions
4.8/5
Alerts/Escalation
4.1/5
Alerts/Notifications
3.8/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
SysAid
AI-enabled ITSM platform for businesses of all sizes
0.4
Value for money
Starting price
0.4
Functionality
Approval Process Control
4.8/5
API
4.7/5
Alerts/Notifications
4.6/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
Freshservice
A complete IT service management (ITSM) tool for business
0.5
Value for money
Starting price
0.6
Functionality
Access Controls/Permissions
4.3/5
API
4.3/5
Alerts/Notifications
4.3/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
Freshdesk
Online helpdesk system and customer service software
0.5
Value for money
Starting price
0.5
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
Zoho CRM
Customer relationship management solution
0.6
Value for money
Starting price
0.6
Functionality
Activity Dashboard
4.6/5
Access Controls/Permissions
4.5/5
Alerts/Notifications
4.4/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
Zendesk Suite
AI powered customer service across all channels
0.7
Value for money
Starting price
0.5
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Tracking
4.4/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
Salesforce Service Cloud
AI powered customer service management platform
0.7
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Dashboard
4.5/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
0.8
Value for money
Starting price
0.6
Functionality
Asset Lifecycle Management
4.5/5
Billing & Invoicing
4.5/5
Accounts Receivable
4.4/5
Top Features
Support Ticket Management
4.9/5
Alerts/Escalation
N/A
Automated Routing
N/A
0.4
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
0.5
Value for money
Starting price
0.6
Functionality
AI Copilot
5/5
Alerts/Notifications
4.7/5
Alerts/Escalation
4.6/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
0.6
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.3/5
Alerts/Escalation
4.2/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
0.8
Value for money
Starting price
0.8
Functionality
Alerts/Escalation
5/5
Activity Dashboard
4/5
Alerts/Notifications
3.3/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
0.6
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
0.8
Value for money
No pricing info
Starting price
0.6
Functionality
API
5/5
Access Controls/Permissions
4.6/5
Alerts/Escalation
4.4/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
0.1
Value for money
Starting price
0.2
Functionality
AI Copilot
5/5
Assignment Management
5/5
Access Controls/Permissions
4.9/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
0.4
Value for money
No pricing info
Starting price
0.5
Functionality
Alerts/Notifications
4.8/5
Activity Tracking
4.7/5
Assignment Management
4.7/5
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A
0.4
Value for money
Starting price
0.7
Functionality
Alerts/Notifications
5/5
Autoresponders
5/5
Catalog Management
5/5
Top Features
Support Ticket Management
4.9/5
Email Templates
N/A
Knowledge Base Management
N/A
0.1
Value for money
Starting price
0.4
Functionality
Alerts/Escalation
4.9/5
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Top Features
Support Ticket Management
4.9/5
Automated Routing
N/A
Email Templates
N/A