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Tegsoft Contact Center Logo

Tegsoft Telescope App

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Tegsoft Contact Center - 2026 Pricing, Features, Reviews & Alternatives

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Tegsoft Contact Center overview

What is Tegsoft Contact Center?

Tegsoft Telescope is an easy-to-use mobile app designed for real-time call monitoring for Tegsoft Contact Center users. Tegsoft Telescope enables tracking of the current status of the Contact Center without any time and place limitation. It is intended to monitor call traffic for each installed contact center systems.

Key benefits of using Tegsoft Contact Center

  • Defining and managing all installed contact center systems

  • Monitoring call traffic for all queues

  • Monitoring Agents’ current status

  • Reviewing Agent statistics: the total number of calls, the total number of incoming calls, the total number of outgoing calls, total login duration, total not-ready duration, total call handling duration, total talk duration

  • Sending feedback to the Tegsoft developer team
  • Starting price

    29per user /
    per month

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    Tegsoft Contact Center’s user interface

    Ease of use rating:

    Tegsoft Contact Center reviews

    Overall rating

    5.0

    /5

    5

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    5

    0

    0

    0

    0

    Tegsoft Contact Center's key features

    Most critical features, based on insights from Tegsoft Contact Center users:

    Queue management
    Reporting/Analytics
    Manual dialer
    Call monitoring
    Computer telephony integration
    Call logging

    All Tegsoft Contact Center features

    Features rating:

    Progressive dialer
    Call recording
    Call scripting
    Voice mail
    Third-Party integrations
    Predictive dialer
    Performance management
    Outbound call center
    Multi-Channel communication
    Monitoring
    IVR
    Interaction tracking
    Inbound call center
    CRM
    Contact management
    Chatbot
    Chat/Messaging
    Caller id
    Callback scheduling
    Call transfer
    Call tracking
    Call routing
    Call reporting
    Call center management
    Blended call center
    Automatic call distribution
    Auto-Dialer
    API
    Alerts/Escalation
    Activity tracking

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    Per month

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    Tegsoft Contact Center pricing

    Value for money rating:

    Starting from

    29

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Tegsoft Contact Center price and value

    Value for money rating:

    Tegsoft Contact Center integrations (7)

    Tegsoft Contact Center support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    FAQs/Forum
    Phone Support
    24/7 (Live rep)
    Chat

    Training options

    In Person
    Live Online
    Documentation
    Videos

    Tegsoft Contact Center FAQs

    Q. What type of pricing plans does Tegsoft Contact Center offer?

    Tegsoft Contact Center has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Tegsoft Contact Center?

    Tegsoft Contact Center has the following typical customers:
    Large Enterprises, Non Profit, Public Administrations, Small Business


    Q. What languages does Tegsoft Contact Center support?

    Tegsoft Contact Center supports the following languages:
    Arabic, Bulgarian, Chinese (Simplified), Danish, Dutch, English, French, German, Greek, Hindi, Hungarian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, Serbian (Latin), Spanish, Turkish, Vietnamese


    Q. Does Tegsoft Contact Center support mobile devices?

    Tegsoft Contact Center supports the following devices:
    Android, iPad, iPhone


    Q. Does Tegsoft Contact Center offer an API?

    Yes, Tegsoft Contact Center has an API available for use.


    Q. What other apps does Tegsoft Contact Center integrate with?

    Tegsoft Contact Center integrates with the following applications:
    WhatsApp, Zoho Backstage, Twitter/X, Instagram, Facebook Business Suite, Zendesk Suite


    Q. What level of support does Tegsoft Contact Center offer?

    Tegsoft Contact Center offers the following support options:
    Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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