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Natural language processing powered chatbot + live chat
TruChat Pricing, Features, Reviews and Alternatives
TruChat product overview
What is TruChat?
TruChat is an AI powered, versatile natural language processing chatbot and live chat platform that enables designers, developers, programmers, software companies and digital agencies to build multichannel conversational marketing solutions for any industry or business, without any coding. The solution provides a single system to control customer conversations across all major messenger platforms, company mobile apps and websites, and includes features for managing leads, conditional branding, agent routing, machine learning, callback requests, and more.
Key benefits of using TruChat
• Create even the most complex flows with ease using ChatBot's visual flow builder. Simply drag & drop to add rich content to your bot, like videos, images, audio, user input, files, and text.
• TruChat provides your business with a complete system to convert leads into customers, alongside a powerful automated sales engine to combine lead capture with advertising.
• The live chat platform incorporates full-featured agent routing functionality to route chats to agents based on their skill sets or work schedules to ensure customers are helped in the quickest and most efficient way possible.
• Connect with customers anytime, anywhere via the TruChat mobile app for iOS and Android. Authorize remote users to securely monitor chat sessions, histories, and more.
Typical customers
Platforms supported
Support options
Training options
TruChat pricing information
TruChat features
Functionality
5.0
/5
2
Total features
93
3 categories
Most valued features by users
Functionality contenders
TruChat users reviews
Overall Rating
5.0
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
2
0
0
0
0
Overall rating contenders
Verified reviewer
Management Consulting, self-employed
Used daily for 6-12 months
Review source
Share this review:
I wanted to provide support to my users on a 24/7/365 basis. I can now do that with TruChat through my website and Facebook page, etc.
The fact that I can build one chatbot and deploy it to my Facebook page, website, and Twitter makes it easy to create a complex omni-channel bot and maintain it. The natural language processing is easy to use and works great. My TruChat chatbot is able to respond to my customers' questions. I also like the visual flow builder, which lets me create complex scripted flows with drag-and-drop. The mobile app notifies me when a visitor lets me monitor a chat in process and even take over from the bot!
Not much to complain about. I'd like to see more templates and I know that more are coming.
Van S.
Construction, 1-10 employees
Used daily for 6-12 months
Review source
Share this review:
24-7 response to all of our potential customers
Intuitive and responsive to all the users. Answers the question 24-7 Excellent Service
Nothing - worked Perfect for all our users
Thanks Van. It is a pleasure working with your company. We will work with you to continue to optimize the results of your chatbot so your company can continue to be a leader in your industry.
TruChat FAQs
TruChat has the following pricing plans:
Starting from: $30.00/month
Pricing model: Free, Subscription
Q. Who are the typical users of TruChat?
Q. What other apps does TruChat integrate with?
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