App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
TruChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Natural language processing powered chatbot + live chat
Table of Contents
Is this product right for your business?
Find out with a
TruChat - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
TruChat overview
What is TruChat?
TruChat is an AI powered, versatile natural language processing chatbot and live chat platform that enables designers, developers, programmers, software companies and digital agencies to build multichannel conversational marketing solutions for any industry or business, without any coding. The solution provides a single system to control customer conversations across all major messenger platforms, company mobile apps and websites, and includes features for managing leads, conditional branding, agent routing, machine learning, callback requests, and more.
With TruCHAT's visual flow builder, users can quickly build chatbots using time-saving features like templates, scripts, rich content components, drag & drop, and the smart chatbot validator. With the latest AI technologies including natural language processing and machine learning, along with TruChat’s intent builder/editor intent-building system (incorporating Microsoft's advanced Language Understanding Intelligent Service called LUIS), users can build a chatbot that responds to the questions users can be expected to ask. TruCHAT's ready-to-go templates serve a variety of business challenges such as lead capture, sales call scheduling, customer support ticket initiation, brand awareness, product discovery and more.
A single chatbot can be deployed across multiple marketing channels like Facebook Messenger, Twitter, Slack, Viber, Telegram, the company's website, and/or mobile app. Customers can enter support requests and create helpdesk tickets via the chatbot, get transferred to a live agent based on skills or working hours, as well as leave a review to address any area(s) of improvement.
Key benefits of using TruChat
• Create even the most complex flows with ease using ChatBot's visual flow builder. Simply drag & drop to add rich content to your bot, like videos, images, audio, user input, files, and text.
• TruChat provides your business with a complete system to convert leads into customers, alongside a powerful automated sales engine to combine lead capture with advertising.
• The live chat platform incorporates full-featured agent routing functionality to route chats to agents based on their skill sets or work schedules to ensure customers are helped in the quickest and most efficient way possible.
• Connect with customers anytime, anywhere via the TruChat mobile app for iOS and Android. Authorize remote users to securely monitor chat sessions, histories, and more.
Starting price
per month
Alternatives
with better value for money
TruChat’s user interface
TruChat reviews
Overall rating
5.0
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
3
0
0
0
0
TruChat's key features
Most critical features, based on insights from TruChat users:
All TruChat features
Features rating:
TruChat alternatives
TruChat
Starting from
30
Per month
LiveAgent
Starting from
15
Per month
Birdeye
Starting from
No pricing info
Chatsi
Starting from
No pricing info
TruChat pricing
Value for money rating:
Starting from
30
Per month
Usage Based
User opinions about TruChat price and value
Value for money rating:
TruChat integrations (6)
Top integrations
TruChat support options
Typical customers
Platforms supported
Support options
Training options
TruChat FAQs
TruChat has the following pricing plans:
Starting from: $30.00/month
Pricing model: Free, Subscription
These products have better value for money
Q. Who are the typical users of TruChat?
TruChat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does TruChat support?
TruChat supports the following languages:
English
Q. Does TruChat support mobile devices?
TruChat supports the following devices:
Android, iPad, iPhone
Q. Does TruChat offer an API?
Yes, TruChat has an API available for use.
Q. What other apps does TruChat integrate with?
TruChat integrates with the following applications:
Zapier, Twitter/X, Slack, Meta for Business, Twilio
Q. What level of support does TruChat offer?
TruChat offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base