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Wavity Help & Service Desk Logo

Help desk and service Solution

Table of Contents

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Wavity Help & Service Desk - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Wavity Help & Service Desk overview

What is Wavity Help & Service Desk?

Wavity Help & Service Desk solution helps maintain and operate employee and customer satisfaction. It caters to organizations of all sizes and contains real-time analytics.

Starting price

12per user /
per month

Alternatives

with better value for money

Wavity Help & Service Desk’s user interface

Ease of use rating:

Wavity Help & Service Desk reviews

Overall rating

4.8

/5

39

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.36/10
Rating distribution

5

4

3

2

1

33

3

3

0

0

Pros
“Sensitive content hidden] and the Wavity support team are responsive and genuinely helpful when we need assistance. Overall, it's been a great fit for our team.”
SW

Sable W.

IT Manager

“We use the tool for employee benefits tracking for our clients employees. The Wavity support team is always quick to help and we have been enjoying great experience.”
SS

Sunny S.

Broker

“Very good in using the tools, the experience is very good.”
DP

DILIP P.

IT HEAD

Cons
“We were missing emails and losing track of emails. With the implementation of the Wavity ticketing system, the overall management of enrollment process has been streamlined in our office.”
SS

Sunny S.

Broker

“Nothing its well customized product and every company have to use it.”
DP

DILIP P.

IT HEAD

“Minor problems were quickly resolved prior to full implementation.”
HK

Himanshu K.

System Engineer

Who uses Wavity Help & Service Desk?

Based on 39 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Mechanical or Industrial Engineering
Accounting
Information Technology and Services
Insurance
Others

Use cases

Help Desk
ITSM
Change Management
Incident Management

Wavity Help & Service Desk's key features

Most critical features, based on insights from Wavity Help & Service Desk users:

Alerts/Escalation
Real-Time notifications
Automated routing
Access controls/permissions
Self service portal

All Wavity Help & Service Desk features

Features rating:

Workflow management
Service level agreement (sla) management
Reporting/Analytics
Real-Time chat
Performance metrics
Macros/Templated responses
Incident management
Customizable reports
Customizable forms
Customizable fields
Customizable branding
Change management
Activity tracking
Support ticket management
Multi-Channel communication
Activity dashboard
Data import/export
Email templates
Prioritization
Problem management
Customer database
Surveys & feedback

Wavity Help & Service Desk awards

Wavity Help & Service Desk alternatives

Wavity Help & Service Desk logo

Starting from

12

/user

Per month

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Features
Value for Money
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24

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BOSSDesk logo
visit website

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29

Per month

Free trial
Free version
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Features
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Customer Support
TeamSupport logo
visit website

Starting from

45

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Wavity Help & Service Desk pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

12

/user

Per month

Professional

25

/user

Per month

Enterprise

40

/user

Per month

User opinions about Wavity Help & Service Desk price and value

Value for money rating:

To see what individual users think of Wavity Help & Service Desk's price and value, check out the review snippets below.

“Sensitive content hidden] and the Wavity support team are responsive and genuinely helpful when we need assistance. Overall, it's been a great fit for our team.”
SW

Sable W.

IT Manager

“We use the tool for employee benefits tracking for our clients employees. The Wavity support team is always quick to help and we have been enjoying great experience.”
SS

Sunny S.

Broker

Wavity Help & Service Desk integrations (4)

Integrations rated by users

We looked at 39 user reviews to identify which products are mentioned as Wavity Help & Service Desk integrations and how users feel about them.

Microsoft 365 logo
Microsoft 365

Integration rating: 5.0 (1)

Google Drive logo
Google Drive

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Other top integrations

Wavity Help & Service Desk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Wavity Help & Service Desk FAQs

Q. What type of pricing plans does Wavity Help & Service Desk offer?

Wavity Help & Service Desk has the following pricing plans:
Starting from: $12.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Wavity Help & Service Desk?

Wavity Help & Service Desk has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Wavity Help & Service Desk support?

Wavity Help & Service Desk supports the following languages:
English


Q. Does Wavity Help & Service Desk support mobile devices?

Wavity Help & Service Desk supports the following devices:
Android, iPad, iPhone


Q. Does Wavity Help & Service Desk offer an API?

Yes, Wavity Help & Service Desk has an API available for use.


Q. What other apps does Wavity Help & Service Desk integrate with?

Wavity Help & Service Desk integrates with the following applications:
Dropbox Business, Google Drive, Microsoft 365, Google Calendar


Q. What level of support does Wavity Help & Service Desk offer?

Wavity Help & Service Desk offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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