Dropbox Pricing, Features, Reviews & Comparison of Alternatives


File syncing, storage & sharing platform

4.51/5 (15,806 reviews)

Dropbox overview

What is Dropbox?

Dropbox is a free, off-site server for file sharing and storage. It allows users to sync their files online and across devices automatically.
Dropbox brings files together, in one central place. They’re easy to find and safely synced across all devices, so users can access them anytime, anywhere.
Handle files as users would on their desktop with Dropbox. Add, edit, erase and then access them on secure servers from any device (PC, Mac, iPhone, Android & Windows Phone).


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Business size



United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Danish, Dutch, French and 10 other languages, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
Dropbox screenshot: Store files & photos of any format What is Dropbox?Dropbox screenshot: Store photographs in DropboxDropbox screenshot: In-app search tool to locate filesDropbox screenshot: Move and re-organize files Dropbox screenshot: Dropbox mobile appDropbox screenshot: Dropbox Windows 8 appDropbox screenshot: Store files in Dropbox

Dropbox reviews

Value for money
Ease of use
Customer support
Wendy Rosenlof

Makes working at different locations easy

Used daily for 2+ years
Reviewed 2019-02-07
Review Source: Capterra

Sometimes I work from home, sometimes I go into the office, sometimes I work off my laptop. Using Dropbox makes it so great not to have to worry about having the most recent version of files available. Years ago I had to e-mail myself the latest copies of spreadsheets when I knew I'd be working in a different location. The Smart Sync is a wonderful way to save disk space by customizing which files you want stored on your hard drive and which files you want stored only in the cloud. They've recently fixed an issue I was having with Windows search not being able to find the file names of files stored only in the cloud - now searching for file names of files stored in the cloud works with my Windows 10. I have been saved more than once by being able to go back to previous version of a file and restore it when unintentional changes had been made to a file. Being able to go back and restore deleted files has also been helpful. I love being able to access my files from any browser on any computer and on my mobile devices. Sharing files and folders is so easy by just giving the other person a link. At work, some teams that I am on use a shared folder to store files for the whole group to access.

When I've had to contact customer service, sometimes I've felt like they didn't really understand my problem and provided solutions that didn't apply to my problem. Other times they've been great. Often I've been able to find information on their help section when I've had questions about a feature or problem, but not always.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Edward Smith

Dropbox Business Review.

Used daily for 6-12 months
Reviewed 2019-08-26
Review Source: Capterra

Our company has solved the great problem of not being able to save amounts of information, files or transactions, because we did not have a safe place to store these important documents, that is why we lost a lot of information, important documents, valuable transactions for us, also that we had that change the computers monthly, because they were saturated and we could not recover them, thanks to this software, all these problems were solved, now these documents are not lost, they are automatically saved in the cloud and With just a few clicks, we have access to all of them , which facilitates our work and allows us to finish jobs in our homes that were incomplete or that need more time to do them, we could send them to the cloud, download them to our home, terminals and recharge, exponentially increasing the productivity of the company.

Dropbox is very easy to use, just take a few minutes to register and once this is done, you can save any amount of information you want in the cloud, important documents, photos, files, transactions, empty your computer or mobile phone to not slow them down. or saturate them with information, and you will not lose any file due to damage or theft of your computer, since synchronizing it with your device or computer will automatically save any file, making it one of the safest methods to save files in the world. It should be noted that you can share any document or information with anyone who uses the program, without having full access, only what you want.

The drawback is the limited space available for the cloud, since it can save a large number of files, but there comes a time when it reaches this limit and you must pay a special fee to add more memory to the cloud, which I consider very high for the common user or the company that is thinking of acquiring this software, in addition to the folders can not be customized, so you can not specify well to be each, I hope that in future updates you can correct these small details, but In general It is excellent software.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 9/10

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Jenna Hallman

Cloud Storage for the Business World

Used daily for 2+ years
Reviewed 2020-01-12
Review Source: Capterra

We are so connected. We keep all of our order lists, records, and other paperwork that everyone needs to see in dropbox. No matter where you are in the clinic, office, or at the store you can pull this up and get the information that you need. It has helped with flow in our clinic 110% I can not imagine doing business or running our office with out dropbox.

This has got to be the easiest, seamless, greatest cloud storage I have ever dealt with. It's always right there on your desktop. You can access your files anywhere. I honestly have no idea what we would have done if you did not set up dropbox for out vet office.

It really is not a con, but it would be nice to have more storage. We are on year 3 and I am having to start clearing out files to keep our storage space. However that in itself is a huge perk. It took our vet clinic 3 years to fill the storage up.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Amy McIntee

Dropbox is Great

Used daily for 2+ years
Reviewed 2019-09-30
Review Source: Capterra

Overall experience has been great. I've tried other programs in the past such as OneDrive and Google Drive and I haven't liked either as much as I like Dropbox.

I love that when I sync it to my desktop it acts as though it's files on my computer. So I don't need to open and close the browser, I can just move files the same way I would if I was saving them on my computer. Love that it syncs with multiple computers as well so there's no wait time with email documents, we just put them into dropbox and everyone immediately has access.

There's really not much I don't like about Dropbox. I would love to be able to create users and control what they have access to so that I could keep some folders private. Or another great features would be to have some folders password protected, that way I would be able to control who had the password and could access them.

Rating breakdown

Value for money
Ease of use
Customer support

Likelihood to recommend: 10/10

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Carissa Johnson

Outdated product - needs some upgrades to remain competitive

Used weekly for 2+ years
Reviewed 2019-12-10
Review Source: Capterra

Overall, this is a great software option for companies to use if they don't need very robust security features (ie HIPPA/FERPA) options. It is very easy for multiple teams and companies to work together to house documents and see what version of the document they are looking at. The software is easy to sync up to a desktop and always ensure that the web version vs your desktop is the same. It is also easy to see comments and who updated the latest version of the document. The way that the documents are organized could use to some work, but overall, this is a good product that can house a lot of documents in the same place and are accessible via mobile and desktop in a very simple way. No set up is needed and no in depth tech knowledge is needed, which is a great option for any company to be able to allow anyone to administer the account.

The nice part about Dropbox is that it is pretty easy to use and has a free option if you are looking to use it for personal use. The software is easy to switch between mobile and desktop and has a pretty basic way to organize documents, pictures, etc in folders. It is also easy to share the docs/folders with a link or make them public, if needed. We utilize this software to share documents across multiple companies for different projects and house the different versions of the documents in a single place.

Security updates are lacking when compared to alternatives like Box. We need to keep a very specific set of security functionality for our documents in the higher education industry and Dropbox is not meeting the needs of our industry any longer; therefore, we have to be selective on what documents we are using the software for now. I am sure that Dropbox will update their security functions soon, but in the meantime, we have to be selective on what we use it for. Would be nice if you could organize documents in a different way to make it more efficient to find what you are looking for, as well as comments. I do like that you can see which version of a doc you are looking at right way; however, it is still a pretty old school mentality for organization and collaboration vs all of the other software out there now. This is a good repository to house documents (if it meets your security standards) but doesn't meet the ever changing needs of a robust collaboration tool that we needed it for.

Rating breakdown

Ease of use

Likelihood to recommend: 5/10

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Dropbox pricing

Starting from
Pricing options
Free trial
View Pricing Plans

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.

Dropbox features

Activity Dashboard
Activity Tracking
Collaboration Tools
Customizable Branding
Document Management
Document Storage
Permission Management
SSL Security
Third Party Integration

Access Control (190 other apps)
Automatic Notifications (161 other apps)
Collaborative Workspace (180 other apps)
Drag & Drop Interface (150 other apps)
File Management (125 other apps)
Projections (129 other apps)
Search Functionality (222 other apps)
Workflow Management (115 other apps)

Security and privacy


Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Dropbox

Key features of Dropbox

  • File sharing
  • Automatic organization & back-up
  • Any device accessibility
  • File storage
  • Link-sharing via email, chat or text message
  • Online back-up & file recovery
  • Manually set bandwidths
  • Activity audit
  • Automatic updates
  • Team folder manager
  • Admin dashboard
  • Audit sharing activity
  • Group management
  • 256-bit AES encryption security
  • Connected accounts management
  • External sharing
  • Anytime, anywhere access
  • Enterprise mobility management
  • Dropbox badge
  • Plus button
  • File requests
  • File event tracking
  • Invite enforcement
  • Network control
  • Data protection
  • Smart sync
  • Dropbox Showcase
  • Visual previews
  • Customized layouts
  • Accounting integration
  • Team activity tracking
  • Application integration
  • Auditing
  • CRM integration
  • Branding management
  • File synchronization
  • Document storage
  • Email integration
  • File transfer
  • Full text search
  • HIPAA compliance
  • History tracking
  • Offline access
  • Permission management
  • Progress tracking
  • Secure data storage
  • Secure login
  • Single sign on
  • SSL security
  • Third party integration
  • Two-step verification
  • Activity dashboard
  • Authentication & security
  • Centralized billing
  • File & version recovery
  • API
  • Chat
  • Help desk integration
  • Device approvals
  • Password management
  • Remote wipe
  • Version history
  • Preview & download
  • Document management
  • Organization-wide collaboration
  • Commenting
  • Data migration
  • User lists
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Edit Dropbox files even when offline; changes automatically sync once the device regains an internet connection.

When editing a shared file, everyone gets the update automatically.

Automatically back-up photos from the camera roll on a phone or computer. They´ll be saved in date order for users to create albums with and share. 30 days of undo history enables users to restore accidentally deleted files.

Share files and photos - even with someone without a Dropbox account.

Save any kind of file in Dropbox and sync them across all devices (PC, Mac, Android, iPad, iPhone or Windows Phone).