Dropbox Pricing, Features, Reviews & Comparison of Alternatives

Dropbox

File syncing, storage & sharing platform

4.51/5 (16,417 reviews)

Dropbox overview

What is Dropbox?

Dropbox is a free, off-site server for file sharing and storage. It allows users to sync their files online and across devices automatically.
Dropbox brings files together, in one central place. They’re easy to find and safely synced across all devices, so users can access them anytime, anywhere.
Handle files as users would on their desktop with Dropbox. Add, edit, erase and then access them on secure servers from any device (PC, Mac, iPhone, Android & Windows Phone).
www.dropbox.com

Pricing

Starting from
€9.99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Danish, Dutch, French and 10 other languages, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
Dropbox screenshot: Store files & photos of any format What is Dropbox?Dropbox screenshot: Store photographs in DropboxDropbox screenshot: In-app search tool to locate filesDropbox screenshot: Move and re-organize files Dropbox screenshot: Dropbox mobile appDropbox screenshot: Dropbox Windows 8 appDropbox screenshot: Store files in Dropbox

Dropbox reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.5
  4.2
Lauren Hazen

Power To The Drop

Used daily for 2+ years
Reviewed 2020-04-16
Review Source: Capterra

I have been with Dropbox for over 3 years and will continue to use the software. I believe it's crucial to carry heavy files in a web page without crashing. Something that you don't realize is extremely important to a storage software.

Pros
Where can I begin, except for the fact that Dropbox has a powerful engine? From my experience, I am impressed by the energy this software has. I work in media production, so capacity and performance are primary factors in how we store content. Dropbox sees to it that our heaviest files are taken care of. I often transfer computer animations as well, which requires a lofty amount of memory to carry certain files. With that, this software is able to store and load the pages that contain each modeled/rigged subject with ease.

Cons
I would only suggest that the import/export functions were at more of an ease in terms of loading. They often require additional steps to just get a file through. Anything as simple as import to browse would fulfill my only concern.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

"Kennedy" Marie Hernandez

Best Document Management Software for Personal Use and Small Businesses

Used daily for 2+ years
Reviewed 2020-02-22
Review Source: GetApp

Overall, this is an excellent product. I can't imagine using anything else for my small law firm and for my own personal document management needs.

Pros
There aren't many negative things to say about Dropbox. They dominate this corner of the market, and it shows. Businesses nowadays are all about integration and automation. Virtually all other noteworthy software integrates directly with Dropbox, making automation a breeze. Dropbox's integration with MS Office 365 Online now makes it possible to make edits to MS Word and Excel documents right from Dropbox. "Dropbox Transfer" allows you to share or transfer a large number of documents with others, right from Dropbox. And if you subscribe to the "Professional" level, you can "rewind" changes and deletions to folders and documents for 180 days.

Cons
Not really a Con, just wishful thinking on my part: Dropbox integrates with Adobe Sign, which is great. However, right now, there is no integration to Adobe Document Cloud, which would allow a user to do more with PDFs right from Dropbox. But it looks like they are headed in that direction soon. Also, I'm not crazy about the "per user" pricing structure, but that is how most services charge nowadays. I do wish that the "rewind" feature was available for the Business and Enterprise levels.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Joseph Chetty

GOOD IDEA BUT NEEDS WORKING ON

Used daily for 2+ years
Reviewed 2020-01-03
Review Source: Capterra

Not very pleasant. Highly annoying. You cannot get support staff on the line to walk you through.

Pros
I went onto Dropbox about 6 years ago when we required our documents to be stored in the cloud and teams could collaborate by accessing documents to work on. It works fine if you are just working on selected documents as they you can store what is only required and access them without any complications.

Cons
After I commenced using this software, I thought it would be a good idea to "replicate" my hard drive on my desktop computer into Dropbox in the cloud. This is where the challenge came in. I would have expected a mirror image of my desktop computer. However, I had to recreate directories and then upload my documents, which took forever. Dropbox speed is extremely slow although I have a very fast internet connection. Furthermore, when I wish to access my documents, it: a) takes forever to bring documents up b) brings them up in different formats - example: a Word document will not open again in my Word software, or an Excel Document in my Excel software. Instead, it opens it up on a similar format that is foreign to me. I must be able to access my document, it should open back in the original software provided I have it on the computer I am using, and I should be able to work on it and resend it back into the cloud. Dropbox lacks this and this is annoying. This is just one of the challenges I face. Their utilities menu is not easily understandable and one has to navigate and look for options which makes it highly annoying. Perhaps Dropbox should ask users what they require and develop their platform according to users requirements instead of trying to fit users into their BOX. I may not renew my subscription once it expires as I have downloaded all my files back to my hard drive and am not uploading anymore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Aaron Pinsker

Dropbox primarily does one thing - syncing files, but does it very well.

Used weekly for 2+ years
Reviewed 2020-02-20
Review Source: Capterra

Dropbox is dead simple to use, and thus extremely easy to setup for various clients. I use the free version of Dropbox (only 2GB of cloud storage) for small items to sync b/w multiple devices, and I have other clients that use the Business version of Dropbox across the entire organization. Despite its many short comings, and frustrations in pricing, Dropbox is simply unmatched in its file syncing capabilities.

Pros
Dropbox is truly designed for two things, syncing files b/w multiple devices and sharing those files with other Dropbox users. It does those two things extremely well. Dropbox has fantastic conflict resolution features - automatically creating a "conflicted copy" of a file whenever a potential conflict is detected (i.e. a file is being edited by two people at the same time). Dropbox also has plugins for Microsoft Office that allow for multiple people to edit a file simultaneously without creating conflicts. In addition, Dropbox provides a "smart sync" feature, allowing for files to be seen on the computer locally, but not stored locally until opened up. This allows a user to access all of his/her Dropbox files without using up disk space (though it does require an active internet connection).

Cons
For the price, Dropbox for Business is very limited compared to alternatives. Both Google's G Suite and Microsoft Office 365 cost comparable or less, and includes not just file syncing capabilities but an entire office suite. Dropbox's business practices are also somewhat suspect, as they have continually increase the price/month while reducing the features set. Often times, you can restore these missing features for an increased amount/month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Camillia Cunningham

Upload With A Simple Drop!It's so Easy

Used daily for 6-12 months
Reviewed 2020-05-12
Review Source: Capterra

My experience with dropbox has been epic. Its saved much time and frustration of carrying hard drives and switch computers. No longer do you have to worry about "Storage is full delete or move items to make space." No longer do you have to worry about. Panicking because you accidentally left the harddrive in your other suitcase and your outta town so your projects is on hold. NOPE! Not with dropbox. It's so easy to use I recommend it for anyone that's on projects of ant kind. Or just simply wants the security of knowing their stuff is backed up safely if the computer crashes or a exturnal harddrive fails or gets broken. I love how everyone on the team can be on it at one time. Accessing all they need. It's so easy to use. And everything is easy to find. It's way more organized than Google drive.

Pros
When I say that LOVE this software. I LOVE this software. I worked on a media team so we produce alot of videos, promo flyers edits ,photoshop edits, Premiere videos, We use ALOT of storage and each person on the production team has a different task to perform. We used to store stuff on hard drives and unplug them from computer to computer which is a hassle. One time the harddrive dropped and stopped working so we lost all our data. Talk about a mess! But not with dropbox! We uploaded the entire Terabyte of data unto dropbox. And it saved sooo much time and protected our artistic works that's accessible at anytime. Dropbox allows you to create accounts for each person on the team so they can have their own storage and files without it being in the way of others. You simply take a file from your computer Click, Drag, and BOOM its uploaded to Dropbox! It's probably the best storage site I've experienced honestly. Each person has their own individual space and login information. As the admin you can lock projects, restrict access to other people on the team. Or choose who can add files and see content on specific folders. You can create folders and subfolders to organize everything from pictures to videos and let's say "Camillie's Movie 2019" You can add and categorize folders within that folder for say "Drafts folder" or "Jan-March footage" or however you want to break it down.

Cons
Sometimes when uploading depending on the internet speed it can take quite awhile to get everything uploaded. But it's totally worth it because you can save space on your computer and hard drives and can access it anywhere you go.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

Minimize review

Dropbox pricing

Starting from
€9.99/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.

Dropbox features

API
Activity Dashboard
Activity Tracking
Chat
Collaboration Tools
Commenting
Customizable Branding
Document Management
Document Storage
Permission Management
Third Party Integration

Access Control (211 other apps)
Automatic Notifications (180 other apps)
Collaborative Workspace (215 other apps)
Drag & Drop Interface (173 other apps)
File Management (137 other apps)
Projections (145 other apps)
Reporting & Statistics (130 other apps)
Search Functionality (251 other apps)
Workflow Management (137 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Dropbox

Key features of Dropbox

  • File sharing
  • Automatic organization & back-up
  • Any device accessibility
  • File storage
  • Link-sharing via email, chat or text message
  • Online back-up & file recovery
  • Manually set bandwidths
  • Activity audit
  • Automatic updates
  • Team folder manager
  • Admin dashboard
  • Audit sharing activity
  • Group management
  • 256-bit AES encryption security
  • Connected accounts management
  • External sharing
  • Anytime, anywhere access
  • Enterprise mobility management
  • Dropbox badge
  • Plus button
  • File requests
  • File event tracking
  • Invite enforcement
  • Network control
  • Data protection
  • Smart sync
  • Dropbox Showcase
  • Visual previews
  • Customized layouts
  • Accounting integration
  • Team activity tracking
  • Application integration
  • Auditing
  • CRM integration
  • Branding management
  • File synchronization
  • Document storage
  • Email integration
  • File transfer
  • Full text search
  • HIPAA compliance
  • History tracking
  • Offline access
  • Permission management
  • Progress tracking
  • Secure data storage
  • Secure login
  • Single sign on
  • SSL security
  • Third party integration
  • Two-step verification
  • Activity dashboard
  • Authentication & security
  • Centralized billing
  • File & version recovery
  • API
  • Chat
  • Help desk integration
  • Device approvals
  • Password management
  • Remote wipe
  • Version history
  • Preview & download
  • Document management
  • Organization-wide collaboration
  • Commenting
  • Data migration
  • User lists
View All Features

Benefits

Edit Dropbox files even when offline; changes automatically sync once the device regains an internet connection.

When editing a shared file, everyone gets the update automatically.

Automatically back-up photos from the camera roll on a phone or computer. They´ll be saved in date order for users to create albums with and share. 30 days of undo history enables users to restore accidentally deleted files.

Share files and photos - even with someone without a Dropbox account.

Save any kind of file in Dropbox and sync them across all devices (PC, Mac, Android, iPad, iPhone or Windows Phone).