Dropbox Pricing, Features, Reviews & Comparison of Alternatives

Dropbox

File syncing, storage & sharing platform

4.51/5 (16,065 reviews)

Dropbox overview

What is Dropbox?

Dropbox is a free, off-site server for file sharing and storage. It allows users to sync their files online and across devices automatically.
Dropbox brings files together, in one central place. They’re easy to find and safely synced across all devices, so users can access them anytime, anywhere.
Handle files as users would on their desktop with Dropbox. Add, edit, erase and then access them on secure servers from any device (PC, Mac, iPhone, Android & Windows Phone).
www.dropbox.com

Pricing

Starting from
€9.99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Danish, Dutch, French and 10 other languages, German, Indonesian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish
Dropbox screenshot: Store files & photos of any format What is Dropbox?Dropbox screenshot: Store photographs in DropboxDropbox screenshot: In-app search tool to locate filesDropbox screenshot: Move and re-organize files Dropbox screenshot: Dropbox mobile appDropbox screenshot: Dropbox Windows 8 appDropbox screenshot: Store files in Dropbox

Dropbox reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.5
  4.2
Brittany Vigneault

Our company relies on Dropbox everyday

Used daily for 2+ years
Reviewed 2018-08-21
Review Source: Capterra

Works great for our company, keeps us all connected, does what we need it to do. We rely on this heavily everyday.

Pros
We have this app setup on our desktops and iPads. It is a GREAT program to integrate with other programs such as Adobe PDF on my iPad. I rely on this heavily everyday for putting proposals together. It is so incredibly easy to save all of my sales proposals straight onto the dropbox app from my iPad Adobe PDF app which saves me so much time and energy. Our company could not function without Dropbox. All of our files are saved and shared through this software. When we receive purchase orders through the fax, my scheduling team is able to pull my sales proposals that I have put together without needing to ask me for them. The file is easy to move around, I can access this remotely from home which is nice.

Cons
We have had a lot of issues with lagging on our desktops, our IT technician told us that the slowness of our desktops was caused by the dropbox app. I am not sure if this is true or not.. I have also had issues with the dropbox file deleting from my desktop files in my favorites section, so I've had to go find it and drag it back out to my favorites on my mac desktop. The other issue is sometimes the file will get really slow and then not find the files at all, a question mark will pop up and it will say cannot connect to server, I then have to go to the top left of my desktop click on the "Go" tab and then click "Connect to server", and it will finally connect and load the files. I'm not sure if this is a setup issue but we have not had it as bad recently as it used to be..

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Isaac Fungura

Dropbox Review by Isaac Fungura

Used daily for 2+ years
Reviewed 2020-02-20
Review Source: Capterra

At one time I travelled to Namibia, lost my laptop in transit, but since I had my files synced, I easily got my files and continued with my work 2000km away from home I have managed to keep my important files like documents and pictures intact for more than 10 years I often use Dropbox transfer to send files up to 100GB large with password protection for sensitive data to my colleagues who are not Dropbox users without giving away access to my original document.

Pros
Keeps all data organised and can sync across all your devices - mobile and desktop Sync allows files to be accessible offline on the synced folder Allows collaboration of multiple users able to comment on files Dropbox paper allows writing documents, editing, brainstorming, reviewing and collaborating with anyone with the shared URL. Also allows user to create to do lists and due dates You can recover files that have been deleted so there is no risk of permanently losing data through an error Dropbox keeps track of all changes and versions and you can easily restore prior versions of the file in case you make a mistake. When collaborating with multiple users, Dropbox keeps an audit trail of who has edited a document Can create file requests - inviting someone to upload or tag you to their file

Cons
Mobile version faces challenges when dealing with big files hence not as flexible as the desktop version Syncing folders from desktop may end up uploading unnecessary files as long as they are added to that folder Affected by internet speeds on downloads and uploads which frustrates the user especially on large files

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Aaron Pinsker

Dropbox primarily does one thing - syncing files, but does it very well.

Used weekly for 2+ years
Reviewed 2020-02-20
Review Source: Capterra

Dropbox is dead simple to use, and thus extremely easy to setup for various clients. I use the free version of Dropbox (only 2GB of cloud storage) for small items to sync b/w multiple devices, and I have other clients that use the Business version of Dropbox across the entire organization. Despite its many short comings, and frustrations in pricing, Dropbox is simply unmatched in its file syncing capabilities.

Pros
Dropbox is truly designed for two things, syncing files b/w multiple devices and sharing those files with other Dropbox users. It does those two things extremely well. Dropbox has fantastic conflict resolution features - automatically creating a "conflicted copy" of a file whenever a potential conflict is detected (i.e. a file is being edited by two people at the same time). Dropbox also has plugins for Microsoft Office that allow for multiple people to edit a file simultaneously without creating conflicts. In addition, Dropbox provides a "smart sync" feature, allowing for files to be seen on the computer locally, but not stored locally until opened up. This allows a user to access all of his/her Dropbox files without using up disk space (though it does require an active internet connection).

Cons
For the price, Dropbox for Business is very limited compared to alternatives. Both Google's G Suite and Microsoft Office 365 cost comparable or less, and includes not just file syncing capabilities but an entire office suite. Dropbox's business practices are also somewhat suspect, as they have continually increase the price/month while reducing the features set. Often times, you can restore these missing features for an increased amount/month.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Joseph Chetty

GOOD IDEA BUT NEEDS WORKING ON

Used daily for 2+ years
Reviewed 2020-01-03
Review Source: Capterra

Not very pleasant. Highly annoying. You cannot get support staff on the line to walk you through.

Pros
I went onto Dropbox about 6 years ago when we required our documents to be stored in the cloud and teams could collaborate by accessing documents to work on. It works fine if you are just working on selected documents as they you can store what is only required and access them without any complications.

Cons
After I commenced using this software, I thought it would be a good idea to "replicate" my hard drive on my desktop computer into Dropbox in the cloud. This is where the challenge came in. I would have expected a mirror image of my desktop computer. However, I had to recreate directories and then upload my documents, which took forever. Dropbox speed is extremely slow although I have a very fast internet connection. Furthermore, when I wish to access my documents, it: a) takes forever to bring documents up b) brings them up in different formats - example: a Word document will not open again in my Word software, or an Excel Document in my Excel software. Instead, it opens it up on a similar format that is foreign to me. I must be able to access my document, it should open back in the original software provided I have it on the computer I am using, and I should be able to work on it and resend it back into the cloud. Dropbox lacks this and this is annoying. This is just one of the challenges I face. Their utilities menu is not easily understandable and one has to navigate and look for options which makes it highly annoying. Perhaps Dropbox should ask users what they require and develop their platform according to users requirements instead of trying to fit users into their BOX. I may not renew my subscription once it expires as I have downloaded all my files back to my hard drive and am not uploading anymore.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Roberto Antonio Costinho Sosa

Essential for file sharing

Used daily for 2+ years
Reviewed 2019-12-11
Review Source: Capterra

Dropbox is a must for the company. We keep everything necessary there, so we feel safe to keep our files backed up. We have a lot of peace of mind. When we have to write to several people in the same document, we do it without any worries. It's quite useful and straightforward. It's also easy to upload an important document that everyone in the office has to view and download. Communication is easy and effective. The smartphone application works very well, is very well optimized and allows for easy use. We don't always have to be on the PC to use Dropbox.

Pros
It's incredibly easy to use the Business version of Dropbox. It dramatically increases the productivity of teamwork because several people can edit the same document at the same time. It's great when there's a meeting to take notes or edit a report. Everything improves with the integration you have with Zoom; there's a perfect collaborative work dynamic. It's imperative to have backups of relevant documents that are handled in the company, so we always have everything stored in the Dropbox cloud, including files to programming. The security is impeccable, so in case of an emergency, we can always have access without this kind of inconvenience. The two-factor authentication is extra protection that is very useful for delicate operations within the account. The design is simple, intuitive and useful. I think it's perfect because it does everything you need. There's nothing to interrupt the experience, no unnecessary animations.

Cons
Uploading big files takes a long time, no matter how good your Internet connection is. Speed is limited for some reason I don't know, and that happens on every device in the office. The changes sometimes take a little while to synchronize. They are small details that I think must be improved to be the perfect software of this type.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Dropbox pricing

Starting from
€9.99/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Dropbox for individuals:
Basic: Free for up to 2GB of space
Plus: €9.99/month
Professional €19.99/month for

Dropbox Business:
Standard: €12/user/month
Advanced: €18/user/month
Enterprise: Contract Dropbox for pricing.

Dropbox features

API
Activity Dashboard
Activity Tracking
Chat
Collaboration Tools
Commenting
Customizable Branding
Document Management
Document Storage
Permission Management
SSL Security
Third Party Integration

Access Control (192 other apps)
Automatic Notifications (165 other apps)
Collaborative Workspace (180 other apps)
Drag & Drop Interface (152 other apps)
File Management (125 other apps)
Projections (127 other apps)
Search Functionality (223 other apps)
Workflow Management (116 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Dropbox

Key features of Dropbox

  • File sharing
  • Automatic organization & back-up
  • Any device accessibility
  • File storage
  • Link-sharing via email, chat or text message
  • Online back-up & file recovery
  • Manually set bandwidths
  • Activity audit
  • Automatic updates
  • Team folder manager
  • Admin dashboard
  • Audit sharing activity
  • Group management
  • 256-bit AES encryption security
  • Connected accounts management
  • External sharing
  • Anytime, anywhere access
  • Enterprise mobility management
  • Dropbox badge
  • Plus button
  • File requests
  • File event tracking
  • Invite enforcement
  • Network control
  • Data protection
  • Smart sync
  • Dropbox Showcase
  • Visual previews
  • Customized layouts
  • Accounting integration
  • Team activity tracking
  • Application integration
  • Auditing
  • CRM integration
  • Branding management
  • File synchronization
  • Document storage
  • Email integration
  • File transfer
  • Full text search
  • HIPAA compliance
  • History tracking
  • Offline access
  • Permission management
  • Progress tracking
  • Secure data storage
  • Secure login
  • Single sign on
  • SSL security
  • Third party integration
  • Two-step verification
  • Activity dashboard
  • Authentication & security
  • Centralized billing
  • File & version recovery
  • API
  • Chat
  • Help desk integration
  • Device approvals
  • Password management
  • Remote wipe
  • Version history
  • Preview & download
  • Document management
  • Organization-wide collaboration
  • Commenting
  • Data migration
  • User lists
View All Features

Benefits

Edit Dropbox files even when offline; changes automatically sync once the device regains an internet connection.

When editing a shared file, everyone gets the update automatically.

Automatically back-up photos from the camera roll on a phone or computer. They´ll be saved in date order for users to create albums with and share. 30 days of undo history enables users to restore accidentally deleted files.

Share files and photos - even with someone without a Dropbox account.

Save any kind of file in Dropbox and sync them across all devices (PC, Mac, Android, iPad, iPhone or Windows Phone).