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Ethan Alexandre J.
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Retail, 1-10 employees
Used daily for less than 6 months
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I have Evaluated every thing in last 10 Years , Started from Zopim which was acquired was zendesk later , Freshchat, Gorgias, Intercom , Gist and Zoho . This is exactly what i was Looking for without Breaking a Bank!
Not yet Explored Negatives shall update after more use
Hi there, Thank you so much for the amazing review! We appreciate it very much.
Nonprofit Organization Management, 11-50 employees
Used daily for 1-2 years
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We run an overnight summer camp and connecting with parents (our customers) is of top importance to us to establish that we care and answer questions. Even as I was writing this review, I had the opportunity to answer a parents questions on Tidio. There are lots of options out there : Olark, Zoho, Zendesk etc. I found Tidio to be not only the most affordable, but also the highest functioning.
I love how easy it is to use. It's easy to use for both the customer and for the client on the website. Their app is fantastic for both android and IOS.
Honestly, I love everything about it. There are a few features that I would use on a higher tiered paid version, but I love it!
Hi there Seth, Thank you for an exquisite review. I'm thrilled that you found Tidio so useful for your business. If you have any questions regarding Tidio - don't hesitate to reach out to our Support team at firstname.lastname@example.org or via our live chat on www.tidio.com. We would love to get the perfect score here and change the "unspecified" rate to 5 stars :-)