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ZOE Logo

Customer relationship management and ticketing software

Table of Contents

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ZOE - 2026 Pricing, Features, Reviews & Alternatives

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ZOE overview

What is ZOE?

Designed for businesses of all sizes, the cloud-based IT ticketing and sales enablement software helps manage customers' information and resolve their queries through live chat capabilities, facilitating client support operations. It comes with an administrative dashboard, which allows users to monitor project progress manage orders, and track the real-time status of tickets.

Key features of ZOE include contact database, employee management, interaction tracking, task management, real-time reporting, and more. Sales professionals can organize events across organizations, schedule multiple customer appointments, and view them on a calendar. Administrators can access client's information from a centralized database and generate reports.

ZOE comes with a unified dashboard, which allows businesses to track employees’ performance based on ticket completion rates, working hours, and total objectives achieved. Supervisors can view assigned tasks and resolve incoming tickets based on their priority levels.

Starting price

Free

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ZOE reviews

Overall rating

5.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

ZOE's features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Escalation
API
Automated routing
CRM
Customizable branding
Customizable fields
Dashboard
Data import/export
Interaction tracking
Knowledge base management
Live chat
Prioritization
Real-Time notifications
Reporting & statistics
Reporting/Analytics
Service level agreement (sla) management
Support ticket management
Third-Party integrations
Workflow management

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ZOE pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ZOE price and value

Value for money rating:

ZOE support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

ZOE FAQs

Q. What type of pricing plans does ZOE offer?

ZOE has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of ZOE?

ZOE has the following typical customers:
Non Profit, Public Administrations, Small Business


Q. What languages does ZOE support?

ZOE supports the following languages:
English, Italian


Q. Does ZOE offer an API?

Yes, ZOE has an API available for use.


Q. What other apps does ZOE integrate with?

ZOE integrates with the following applications:
PayPal, Fatture in Cloud, PayPal Checkout, Stripe, Keap, Lemonway


Q. What level of support does ZOE offer?

ZOE offers the following support options:
Email/Help Desk, Knowledge Base

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