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Keap Logo

Keap

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An all-in-one CRM, sales and marketing automation software

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Keap Pricing, Features, Reviews and Alternatives

Keap FAQs

Q. What type of pricing plans does Keap offer?

Keap has the following pricing plans:
Starting from: $129.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Keap?

Keap has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Keap support?

Keap supports the following languages:
Arabic, Dutch, English, French, German, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish


Q. Does Keap support mobile devices?

Keap supports the following devices:
Android, iPad, iPhone


Q. Does Keap offer an API?

Yes, Keap has an API available for use.


Q. What other apps does Keap integrate with?

Keap integrates with the following applications:
Wufoo, MOBIT, Interact, Higher Logic Thrive, Speak2Leads, Microsoft Outlook, Adobe Commerce, WooCommerce, Dropbox Business, LinkTrust, Booker, Zapier, Picreel, QuickBooks Online Advanced, Bedrock Data, Instapage, LeadDyno, 40Nuggets, Gmail, Setmore, Graphly, Trello, Google Drive, Sync2CRM, OnceHub, Pipedrive, Zoom Workplace, Shift4Shop, WebinarJam, WordPress, Help Scout, LeadsBridge, Jotform, Salesforce Sales Cloud, Webgility, Wistia, QuickTapSurvey, Mobiniti, Slack, Google Contacts, Typeform, Zen Cart, LiveChat, GoTo Webinar, Eventbrite, Workato, Meta for Business, QuickBooks Online, Justuno, Birdeye, Leadpages, Wisepops, Privy, Google Calendar, ClicData, OptinMonster, FuseDesk, Call Loop, Mailchimp, Twilio, Arborgold, Slemma, TenFold, Xero, Cyfe, BigCommerce, Operations Hub, Shopify, Zendesk Suite


Q. What level of support does Keap offer?

Keap offers the following support options:
Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

Keap product overview

Price starts from

129

Per month

Other

What is Keap?

Keap, helps small businesses grow with three highly customizable plans. Keap Grow This plan for startups and growing small businesses lets you organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro This step-up plan provides all-in-one CRM, sales and marketing automation software designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep your business moving forward. Infusionsoft by Keap. Our top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps. At Keap, we also have a true passion for small business success. We've been in your shoes. Keap started as a small business, and more than 50% of our employees have owned or worked at a small business. Our love for small businesses is at the core of our culture.

Key benefits of using Keap

CRM: simplify sales activities, qualify and distribute leads, automate sales tasks, view sales and conversion reports, manage opportunities and pipelines, capture leads with web forms, segment customers, manage calendar and tasks, import and manage data, and more.

MARKETING: build relationships with campaigns, follow-up with autoresponders, share content socially, measure results, capture leads with web forms, track results with reports, get personal with behavioral triggers, market offline, and more.

E-COMMERCE: create a storefront and shopping cart, create electronic order forms, sell with discounts, upsells and trials, offer payment plans, trigger post-purchase follow-up, invoice and collect electronically, manage product inventory and fulfillment, grow through affiliate programs, and more.

PAYMENT: fully integrated with Infusionsoft, fast setup and easy to use, transparent pricing, setup to support all handled through Infusionsoft, not another vendor.

AUTOMATION: build smart campaigns, qualify and distribute leads, automate workflow, create smart promo offers, invoice and collect automatically, track and deliver products, create personalized communications, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
24/7 (Live rep)
FAQs/Forum
Phone Support

Training options

Live Online
Videos
In Person
Documentation
Webinars

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Starting from

129

Per month

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Why am I seeing this?

Keap pricing information

Value for money

3.8

/5

1.2K

Starting from

129

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Keap features

Functionality

4.1

/5

1.2K

Total features

134

25 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Mobile Access

Keap users reviews

Overall Rating

4.1

/5

1.2K

Positive reviews

79

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.75/10
Rating distribution

5

4

3

2

1

606

405

149

54

61

Pros
The interface is clean and easy to use. On first impressions it looked like the re-brand from InfusionSoft was a move good to keep things more simple.
I love this product, it is the best when you get advanced marketing experience and a big mail list, you can really do magic with it with the advanced action based segmentation.
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation.
Cons
When you leave it idle, rather than timing out gracefully, you lose any unsaved info. I know that's more of a "my workflow, why the hell aren't you saving your work" issue, but it's still annoying.
Sick and tired of paying money for something no one can make function and do what I need.
Infusionsoft refuses to make simple fixes. Terrible for business to business.
EB
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Eli B.

CEO

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

Keap Review: Automating The Lead Nurturing & Sales Pipeline.

Reviewed 5 months ago

Transcript

Eli B.: Hey. I'm Eli. I'm a CEO of an SMMA, and we have less than 10 employees. And I give Keap a five...

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Troy H.

Founder at SoTellUs

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

We could not run our business without it.

Reviewed 4 years ago

Transcript

Troy: My name is Troy, and I am the owner of a software development company, and I would give Keap five...

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Mindy I.

Graphic Design, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great for an all-in-one service

Reviewed 3 years ago

I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.

Pros

I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.

Cons

I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.

CE
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Casey E.

Health, Wellness and Fitness, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I'm keaping this CRM

Reviewed 8 months ago

I recommend Keap to anyone looking for a CRM. It has the right combination of all those critical components. Our previous CRM was a problem in and of itself, but Keap actually helps us solve problems. We couldn't be happier.

Pros

I like Keaps automation the most. I'm no longer swamped with repetitive mind numbing tasks. I only need to set the automation once and it continues to perform the way I need it to. Keap is user friendly and has readily available customer support. Using any CRM can be tedious but Keap is just so easy to use and customize.It has wonderful contact management, lead capture, and tracking tools.It's also very flexible. Keap can help with a landing page and forms to go with it.

Cons

I'd like the calendar management to be more thorough, but other than that I don't have anything bad to say about Keap.

Vendor response

Thank you for taking the time to leave us a review and recommending us to others! We're happy to hear that you're "Keaping this CRM"!

MH
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Mark H.

Primary/Secondary Education,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Don't Just Walk Away, RUN! Unethical, Missed all Deadlines, Forced...

Reviewed 9 years ago
Pros

The platform seemed to have robust functionality but Infusionsoft's third party providers missed every deadline, failed to provide training, all required programming, and implementation services. Unfortunately it took seven months for us to figure out we'd been taken for a ride. We just made the decision to use our own internal IT staff to create the programming necessary to connect our new website to Infusionsoft (Our website was intentionally designed and built along side our signing with Infusionsoft CRM to insure all technologies aligned). In short, this has been an incredibly slow, frustrating, and expensive lesson.

Cons

The Infusionsoft sales person and sales tech flat out lied about the cost required to set-up/program our CRM system. We provided 100% of our specs in writing, reviewed them between a prospective web developer, my internal IT director, and Infusionsoft. After spending 10-hours over a period of two months reviewing specs, building campaigns, etc etc we signed an agreement on the basis that they could...

AR
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Verified reviewer

Oil & Energy, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

good program

Reviewed 4 months ago
Pros

you only want to understand the way to use this software then your life will be change due to its

Cons

the best things in keap that it can be continuously management your data everyday and any time but it must have more update to keep it always on the top .

Vendor response

Thank you for taking the time to leave us a review! We appreciate it.

BG
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Bob G.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

I love Infusionsoft

Reviewed 5 years ago

I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.

Pros

Easy to use. I can create Campaigns and email marketing Does a great job of segmenting customers

Cons

Search options are limited Onboarding costs are high

Vendor response

Bob, Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business! All the best, Paige, Social Media Specialist at Keap

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