getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Call Center Software with Call Routing (2026) - Page 10

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


294 software options

Servetel logo

Communication management solution

learn more
Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises. We have aided 5,000+ businesses improve their communication systems, customer experience, and lead generation with our cloud communication suite Ace-X.

Read more about Servetel

Users also considered
Pulse logo

Comprehensive telecom solutions for businesses of all sizes

learn more

Pulse Telesystems stands at the forefront of the telecom industry, offering businesses a comprehensive suite of cutting-edge solutions. With our deep expertise and relentless commitment to innovation, we have developed a state-of-the-art platform that revolutionizes call center operations.

Read more about Pulse

Users also considered
Intermedia Contact Center logo

Wherever, Whenever Customer Engagement

learn more
Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever.

Read more about Intermedia Contact Center

Users also considered
OpenTouch Enterprise Cloud logo

Voice & unified communications for SMBs

learn more
A bundle of enhanced and personalized applications for data center transformation and voice / unified communications for small to medium-sized businesses

Read more about OpenTouch Enterprise Cloud

Users also considered
Selmo logo

Powerful auto dialer software for call centers & businesses

learn more
Selmo is a call automation software for businesses, call centers, and contact centers, which covers most business processes, offers wide call center software functionality, and has one of the most effective predictive dialers on the market.

Read more about Selmo

Users also considered
23shout logo

The contact centre for modern business

learn more
23shout is a cloud-based phone system that doesn't require any installs and can be accessed from any device. It has powerful call scripting and automation features that lets users link into their existing tools and workflows. It has advanced analytics capabilities that give employees insights into their calling performance. Designed by marketers for marketers, it allows users to easily integrate with all your workflows and provides powerful analytics.

Read more about 23shout

Users also considered
Bonga Cloud logo

Call center software

learn more
Bonga Cloud is a call center software that helps businesses manage routing, agent performance monitoring, real-time analytics, task management, and more. The platform enables managers to gain insights into outbound and inbound calls, monitor active calls and track call disposition using a centralized dashboard.

Read more about Bonga Cloud

Users also considered
Enreach Omnichannel logo

Cloud contact center software for support

learn more
Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

Read more about Enreach Omnichannel

Users also considered
SimboConnect logo

AI Phone Call BOT

learn more
SimboConnect is an advanced Intelligent Virtual Assistant & workflow automation solution. Serving as a Phone Call BOT, resolves all patient inquiries, enabling front desk to do more impactful tasks, while closing patient requests with zero hold times

Read more about SimboConnect

Users also considered
TVox Omnichannel Contact Center logo

Contact center for managing customer care

learn more
TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

Read more about TVox Omnichannel Contact Center

Users also considered
Cirrus Contact Center logo

AI-enabled solution for automating customer service

learn more
Cirrus provides an AI-powered platform to help businesses manage customer experience operations. It offers a unified contact center with omni-channel capabilities, a CRM, workforce optimization, and quality management processes. The platform integrates with numerous third-party apps through open APIs.

Read more about Cirrus Contact Center

Users also considered
CallerDesk logo

Virtual telephony system for business communications

learn more
CallerDesk is a cloud-based call handling platform. It provides cloud numbers with self-service options and automates redirection to different destinations in accordance with configurable routing strategies. The software also monitors performance and sales conversion data to inform marketing.

Read more about CallerDesk

Users also considered
TelTel logo

Call Center Management Software

learn more
TelTel is a cloud-based solution that helps to enhance call center efficiency and improve business KPIs for any business size. One-stop shop for call center management system and telecommunications services (VoIP, SIP Trunk, SMS).

Read more about TelTel

Users also considered
RingRx logo

HIPAA-compliant phone, fax, text, and video for healthcare

learn more
RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Read more about RingRx

Users also considered
InfoCision logo

Web-based call center and internal communication software

learn more
InfoCision provides digital marketing solutions to companies in various industries and market sectors, helping the firms make informed decisions. Key features include email & queue management, performance metrics, real-time chat, email monitoring, automated routing, collaboration tools, and alerts.

Read more about InfoCision

Users also considered
C-Zentrix logo

Omnichannel Contact Center with AI, CRM & Automation

learn more
C-Zentrix is a customer experience platform offering cloud & on-premise contact center software, omnichannel support, CRM, AI bots, video chat, and analytics built to empower businesses in sales, support, and service delivery.

Read more about C-Zentrix

Users also considered
Vocalcom Salesforce Edition logo

Contact center solution native in Salesforce

learn more
Vocalcom Salesforce Edition is a cloud-based contact center software offering a user-friendly CRM solution that allows users to connect with customers more easily and effectively.

Read more about Vocalcom Salesforce Edition

Users also considered
Kloudtalk logo

Robust and Feature-Packed Cloud-based Business Phone System

learn more
KloudTalk is a cloud-based business phone system that offers useful communication and collaboration tools for for small, mid-sized, and large businesses.

Read more about Kloudtalk

Users also considered
Metaphor Contact Center logo

Omnichannel contact center solution

learn more
Metaphor Contact Center is a contact center software that helps businesses of all sizes optimize customer satisfaction, improve productivity, and reduce the total cost of ownership. Key features include Interactive Voice Response System (IVR), outbound dialing and campaign management, inbound automatic call distribution routing capabilities, agent desktop, predictive dialing, quality management, and more.

Read more about Metaphor Contact Center

Users also considered
inspeech logo

Extract the wealth hidden in your client’s voice

learn more
Transform the valuable information contained in the calls you already have into competitive intelligence, customer satisfaction and new business.

Read more about inspeech

Users also considered
Orbox logo

Creating positive experiences through enhanced communication

learn more
Orboxis a fully customizable IP-PBX solution, designed for any type of company that intends to manage their communications.

Read more about Orbox

Users also considered
PBXact logo

Cloud-hosted, commercially-supported version of FreePBX

learn more
FreePBX Hosting is a commercially developed and supported cloud-hosted version of FreePBX, which includes additional commercial modules and feature add-ons

Read more about PBXact

Users also considered
Curious Thing logo

Voice AI assistants for businesses of all sizes

learn more
Voice AI assistants for businesses of all sizes, powered by conversational voice AI technology & OpenAI's ChatGPT.

Read more about Curious Thing

Users also considered
Fonvirtual Call Center logo

Communication solution for call management & distribution

learn more
Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

Read more about Fonvirtual Call Center

Users also considered
TrackMyLeads logo

Web-based lead management solution for SMBs

learn more
Track My Leads is an online call tracking & intake management solution for call centers to track leads, manage appointments, measure conversion analytics & more

Read more about TrackMyLeads

Users also considered