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Toky Logo

Virtual phone system for business sales and customer support

Table of Contents

Toky - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Toky overview

What is Toky?

Toky is a Virtual Phone System for businesses of all sizes, which you can use to start your own call center and allow your customers and team to communicate efficiently. With virtual phone numbers in more than 60 countries, make your business local to customers almost anywhere, no matter where your company is based. Activate our CRM integrations to get in touch with your leads and customers with a single click, and also log every call automatically or connect Toky to other business apps, to improve sales and support processes.

With Toky, you can start with even just one agent, and you can use features like IVR, international phone calls, call forwarding, greeting messages, simultaneous calls, call queues, call recording, Call transcription, live calls in your website and much more.

Starting price

25per user /
per month

Alternatives

with better value for money


Pros & Cons

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Customer Support

International Calling

Pricing

Call Quality

Account and Billing Issues

Toky’s user interface

Ease of use rating:

Toky pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(36)
5(60)

What do users say about Toky?

The handling of this issue was as disappointing as the overcharge itself, signaling a concerning neglect by Messagebird.

Select to learn more


Who uses Toky?

Based on 106 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Insurance
Information Technology and Services
Marketing and Advertising
Computer Software
Others

Use cases

Telephony
Call Center
Call Recording
IVR
Contact Center

Toky's key features

Most critical features, based on insights from Toky users:

Call recording
Automatic call distribution
Call monitoring
Auto-Dialer

All Toky features

Features rating:

Activity dashboard
Activity tracking
Agent interface
Alerts/Notifications
API
Archiving & retention
Auto-Dialer
Automated attendant
Automated routing
Automatic call distribution
Blended call center
Call center management
Caller id
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call transcription
Call transfer
Computer telephony integration
Contact database
Contact management
CRM
Employee directory
File transfer
Inbound call center
Interaction tracking
IVR
Live chat
Manual dialer
Mobile access
Monitoring
Multi-Channel communication
On-Demand recording
Outbound call center
PBX
Purchasing & receiving
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Recording
Reporting/Analytics
Reporting & statistics
SMS messaging
Text to speech
Third-Party integrations
Virtual Call Center
Voice mail
VoIP
VoIP connection

Toky alternatives

Toky logo

Starting from

25

/user

Per month

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/user

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JustCall logo

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29

/user

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29

/user

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Toky pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Enterpreneur

25

/user

Per month

Features included:

  • 1 Local or Toll-Free Number Included With Your Subscription
  • Access to Standard Integrations
  • Access to Whatsapp Business
  • Basic Cloud Phone System Features
  • Email Support
  • SMS Messaging
  • Unlimited Inbound Calls

Business

35

/user

Per month

Features included:

  • Access to Toky Apis for Custom Integrations
  • All Entrepreneur Features + Access to Salesforce Integration
  • Early Access to New Toky Features
  • Email Support
  • Google Data Studio Templates
  • Unlimited Call Recordings

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • All Entrepreneur & Business Features + SIP Trunking Support
  • BYOC (Bring Your Own Carrier)
  • Dedicated Account Manager
  • Dialer Bot
  • Priority Support on All Channels
  • Tailored Pricing Plans Available

User opinions about Toky price and value

Value for money rating:

To see what individual users think of Toky's price and value, check out the review snippets below.

“They have an app which is also useful for taking calls via mobile phone.”
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Katie M.

Director of Operations

“Being in B2B space my own Customer Success team wanted a tool which would help us deliver the best support to our users hence I was looking for a VOIP solution and after comparing 10+ solutions, Toky definitely fit the bill!”
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Pragati J.

Sr Ops Manager

Toky integrations (25)

Integrations rated by users

We looked at 106 user reviews to identify which products are mentioned as Toky integrations and how users feel about them.

Keap logo
Keap

Integration rating: 4.0 (1)

Because it automatically sends our customers into Reputationstacker when a job is finished, and then Reputationstacker asks the customers for reviews.

MC

Mike C.

Manager

Toky customer support

What do users say about Toky customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Toky customer support.

Widely noted by reviewers, Toky’s customer support is responsive, friendly, and quick to resolve issues or answer questions.

A significant portion of users highlight the ease of contacting support via live chat and praise the team’s helpful attitude.

Frequently reported by users, the support team assists with onboarding, integrations, and troubleshooting, making transitions smoother.

Certain users report slow response times, limited availability outside US hours, and a lack of follow-up on unresolved issues.

Support options

Knowledge base
Faqs/forum
24/7 (live rep)
Phone support
Email/help desk
Chat

Training options

Live online
Documentation
Videos

To see what individual users say about Toky's customer support, check out the review snippets below.

“The team were always quick to work on the resolution of any issues that we ran into and provided feedback on the progress made.”

MW

Mitchell W.

Sales Manager

“Being in B2B space my own Customer Success team wanted a tool which would help us deliver the best support to our users hence I was looking for a VOIP solution and after comparing 10+ solutions, Toky definitely fit the bill!”

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Pragati J.

Sr Ops Manager

“The decline from a customer-focused innovator to a platform where service and care have noticeably dwindled is disheartening.”

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Kaan A.

Owner

Toky FAQs

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