This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

Learn why GetApp is free

Best Call Center Software with Call Transfer

126 software options

Sponsored

Filter Results



Pricing models


Devices supported


Organization Types


Geographies Served


Customer rating


Integrated with


Features


Personalize your search

Any business size

Any industry

Genesys Cloud

4.1
(108)

Mobile optimized cloud call center with multichannel routing

Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation

Read more about Genesys Cloud

Aircall

4.2
(183)

Phone system for support and sales teams

Make every phone conversation count and give time back to your reps with 70+ CRM, helpdesk, and software integrations.

Read more about Aircall

Talkdesk

4.6
(664)

The world's leading cloud-based contact center software.

Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

Read more about Talkdesk

NICE inContact

4.2
(455)

Cloud Contact Center Software

Operating a high performance contact center has never been easier with our products that focus on contact center management. From accurately forecasting workloads to monitoring agents’ performance and tracking key metrics with real-time reporting, we help you deliver exceptional customer experiences

Read more about NICE inContact

Salesforce Service Cloud

4.4
(509)

Customer Service & Field Service Management Solutions

Salesforce Service Cloud offers a solution for contact centers to track & route incoming cases from multiple channels with integration to 80 telephony systems.

Read more about Salesforce Service Cloud

Convoso

4.7
(16)

Dial Smarter, Not Harder

Dramatically increase contact and lead conversion rates with Convoso's omnichannel contact center software.

Read more about Convoso

3CX

4.5
(229)

3CX communications system. Web & mobile apps (Android, iOS)

3CX integrates call center features that help you satisfy the most demanding of customers. CRM integration and call work flows eliminate tedious and time intensive tasks. With the 3CX Live Chat plugin your agents can chat, video and call with your website visitors in real-time.

Read more about 3CX

CallTrackingMetrics

4.6
(61)

The Only All-in-One Call Tracking & Contact Center Solution

CallTrackingMetrics is marketing attribution, conversation intelligence, and contact center solution. Capture the full customer journey across teams. Track all of your conversations across calls, texts, form fills, and chats in one platform.

Read more about CallTrackingMetrics

Intradiem

4.3
(15)

Workforce automation solution for optimizing operations

Intradiem is a workforce automation solution designed to streamline operations related to agent engagement & customer service experience. It comes with an automated training module, which lets organizations create real-time training & allows employees to manage schedules via a mobile application.

Read more about Intradiem

Samespace

(0)

Communication platform for sales & helpdesk teams

Built from the ground up with cutting edge Internet technologies, Samespace unites your business communication in one place. Businesses can seamlessly engage with customers and prospects using voice or chat, monitor conversations as they happen and manage teams at scale.

Read more about Samespace

Freshcaller

4.0
(22)

Modern Phone System for customer support & sales

Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

Read more about Freshcaller

Dialing Innovations Call Center Application Suite

4.8
(14)

Predictive dialer & call automation for call centers

Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

Read more about Dialing Innovations Call Center Application Suite

XCALLY

4.8
(82)

Omnichannel contact center management

XCALLY provides all the tools to manage interaction with your customers, coming from several channels: email, SMS, web chat, phone calls, social media and messaging apps. Furthermore you have fundamental modules like Dialer, IVR Designer and a lite CRM.

Read more about XCALLY

Newfies-Dialer

5.0
(4)

Auto dialers for lead generation & telemarketing

Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

Read more about Newfies-Dialer

Kixie PowerCall

4.8
(144)

Ultra-reliable, easily-automated calling & texting for sales

Better sales, made simple. Kixie is the sales engagement platform that boosts sales team performance with ultra-reliable, easily-automated calling & texting. Supercharge your CRM into an automated sales machine with an intelligent autodialer, seamless CRM integration, and Enterprise Contact Center.

Read more about Kixie PowerCall

LiveAgent

4.7
(1,001)

Great customer service starts with better help desk software

Great customer service starts with better Contact Center software!

Read more about LiveAgent

Zadarma

3.7
(32)

Business phone system for companies of all sizes

Zadarma offers a new generation of business phone system with virtual numbers from 100 countries, free Cloud PBX, free CRM and widgets.

Read more about Zadarma

uContact

4.5
(26)

Beautiful Contact Center Solution - Omnichannel - All in One

uContact is a contact center solution designed to provide inbound, outbound & blended call centers with multiple channels to manage sales & customer care

Read more about uContact

CallShaper

4.9
(15)

Call center software for managing inbound and outbound calls

Auto Dialer
Blended Call Center
CRM
Call Logging
Campaign Specific Caller ID
Inbound Call Center
Interactive Voice Response (IVR)
Knowledge Base
Manual Dialer
Outbound Call Center
Preview Dialer
Progressive Dialer
Quality Management
Queue Management

Read more about CallShaper

Bitrix24

4.0
(458)

100% free CRM, collaboration and communication tool suite

Bitrix24 #1 free CRM, contact and call center software used by over 5 million companies. 100% free for up to 12 agents. Cloud and open source.

Read more about Bitrix24

SpitFire

4.5
(21)

Web-based predictive dialer software for call centers

SpitFire Enterprise Predictive (SEP) is a web-based call center software which offers tools to launch blended inbound and outbound call center campaigns

Read more about SpitFire

Zoho Desk

4.5
(1,649)

Cloud-based help desk platform

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. Hook up your customer service number with Zoho Desk, and make/receive calls in-app. Your traditional customer service telephony that has been redesigned for the cloud.

Read more about Zoho Desk

CloudTalk

4.6
(199)

Cloud-based call center software for sales and support teams

CloudTalk is a full-featured, cloud-based contact center software ready to use at the touch of a button, for sales and support teams of all sizes

Read more about CloudTalk

HoduCC

4.7
(22)

Omnichannel call center software for sales and support teams

HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.

Read more about HoduCC

One Call Now

4.6
(20)

Simple, Reliable, Affordable Group Messaging

OnSolve One Call Now is a simple critical communications software for businesses to broadcast emergency alerts, send routine notifications and communicate with staff.

Read more about One Call Now

page 1 of 6

10+ YEARS RECOMMENDING SOFTWARE

© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.