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AVOXI Logo

AVOXI

4.8
(53)

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Hosted business phone system and call center solution

(4)

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AVOXI Pricing, Features, Reviews and Alternatives

AVOXI FAQs

Q. What type of pricing plans does AVOXI offer?

AVOXI has the following pricing plans:
Starting from: $19.99
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of AVOXI?

AVOXI has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does AVOXI support?

AVOXI supports the following languages:
English


Q. Does AVOXI offer an API?

Yes, AVOXI has an API available for use.


Q. What other apps does AVOXI integrate with?

AVOXI integrates with the following applications:
Talkdesk, Google Analytics 360, Zoho CRM, ActiveCampaign, Five9, Odoo , Pipedrive, Outreach, Freshsales, Microsoft Teams, Salesflare, Freshdesk, Nicereply, 3CX, Help Scout, Salesforce Sales Cloud, SugarCRM, Asterisk, Google Ads, Dynamics 365 Business Central, Bitrix24, Twilio, HubSpot CRM, Intercom, Shopify, Zendesk Suite


Q. What level of support does AVOXI offer?

AVOXI offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep), Chat

AVOXI product overview

Price starts from

19.99

/user

What is AVOXI?

AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes and set up virtual numbers. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents. Plus, it enables professionals to customize greeting messages and receive transcriptions of recorded voicemails via email.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Knowledge Base
24/7 (Live rep)
Chat

Training options

Live Online
Videos
Documentation
Webinars

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Starting from

19.99

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AVOXI pricing information

Value for money

4.6

/5

53

Starting from

19.99

/user

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

AVOXI features

Functionality

4.7

/5

53

Total features

66

11 categories

Most valued features by users

Third-Party Integrations
Reporting/Analytics
API
Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Call Recording
Mobile Access

Functionality contenders

AVOXI users reviews

Overall Rating

4.8

/5

53

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.37/10
Rating distribution

5

4

3

2

1

44

8

0

0

1

Pros
Avoxi has been easy and very professional to work with, the products are great and customer service is top notch. They follow up and are responsive without being intrusive.
The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.
Difficult at the beginning as any new experience, to finally appreciate the advantages of an excellent service.
Cons
We had to cancel the cc in order to escape from this trap. We keep all these emails and records just in case anyone object to these comments.
Especially over this covid crisis when travelling has become impossible, Avoxi is litterally saving our business projects.
No mobile apps or desk phones available. Billing usage reports contain raw data and are not customizable (to customers).

Overall rating contenders

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